Salary: Depends on Qualifications

Location : Salisbury, MD

Job Type: Full-Time Standard

Job Number: POOL-Administrative Associate

Department: Various (POOLS)

Opening Date: 01/03/2024

Primary Function

Wor-Wic Community College continuously accepts applications to fill Administrative Associate positions that support various college offices, departments or divisions. These positions provide office/program support to administrators and/or faculty and may be required to periodically work overtime during peak registration periods and/or special events like the annual commencement, faculty meetings, open houses, etc.

We are currently filling the following vacancies:

Administrative Associate I, Student Services

Essential Duties

Specific duties will vary by department. The following list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, or working conditions associated with these positions.

Provides office/program support for the administrators and faculty members of the assigned department or office, which could include, but is not limited to,
- Preparing and updating class schedules
- Assisting with and monitoring textbook orders
- Typing, photocopying, filing, scanning correspondence
- Taking meeting minutes
- Ordering course materials
- Scheduling appointments and updating Outlook calendars
- Routing mail and maintaining distribution lists for mail and/or email
- Completing purchase requisitions
- Monitoring and ordering office supplies
- Creating event and other marketing materials, flyers, and email blasts
- Maintaining and updating display cases
- Providing administrative support for department/office-sponsored events including booking room reservations, coordinating catering activities, and ensuring proper room setup
Serves as department/office receptionist by handling incoming telephone calls, greeting walk-in visitors, and providing front desk support which may include greeting and assisting current and prospective students with registration and enrollment, accepting payments, and/or initiating refunds
Performs data entry into various databases and tracking sheets
Provides back-up office support and front desk coverage as needed
Prepares various documents and reports for regulatory agencies, class rosters, documents of course completion, and other area-specific documents and reports
Some positions may act as a liaison between the faculty and students
Some positions may assist with completing, reconciling, and submitting annual budgets
Some positions may assist with processing invoices, communicating with vendors, scheduling equipment repairs, and/or receiving deliveries of supplies and equipment
Some positions may assist with tracking departmental time sheets and leave requests
Performs other duties as assigned

Minimum Requirements

High school diploma or the equivalent
Two years of office experience
Excellent computer, organizational, and human relations skills
Microsoft Office experience
Preference will be given to candidates who:
- Are bilingual English/Creole
- Possess an associate degree in office technology, secretarial science or a relevant field

Supplemental Information

Wor-Wic offers a very competitive benefits package that few employers in our area can match. When comparing one job to another, it is just as important to consider the value of the benefits as it is to consider the hourly wage. We value our employees, so we do our best to maintain internal pay equity. Therefore, the method we use to calculate the successful candidate's starting pay is based on the candidate's formal education and relevant work experience and how that relates to the education and work experience of our current employees in the same pay grade. The pay for this position starts at $15.94 per hour (for entry-level candidates) and goes to approximately $21.00 per hour or more (for exceptionally qualified candidates).

This is an applicant POOL. Applications will be reviewed, and positions will be filled based on department needs. This is not necessarily a job posting for a currently vacant position. Applications are always welcome in this category and will be reviewed as needed. Applications received for this pool will remain active for two years.

Typical days and hours of work for MOST of these positions are Mon. - Fri., 8 a.m. - 4:30 p.m. (1-hour lunch)
Some may work Mon. - Thurs., 9:30 a.m. - 6:00 p.m. and Fri., 8 a.m. - 4:30 p.m. (1-hour lunch)
All positions are required to work occasional evenings and weekends, including registration, annual commencement, and other special events

The right candidates will represent our commitment to excellence, diversity, equity and inclusion; collaborate and cooperate with others to accomplish the goals of the college; and support new and creative ideas to enhance institutional effectiveness.

Your application must show ALL the education and experience you possess. Please do not use "See Resume" or similar language in the job application, even if a resume is required. Applications may be rejected if incomplete.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change or reassign job duties or combine and/or eliminate positions at any time.

This document is available in alternative formats to individuals with disabilities by contacting disability services at 410-334-2899, or TTY 410-767-6960. Wor-Wic Community College is an equal-opportunity educator and employer.

Visit to learn more.

Benefits for Standard Employees

This summary is solely intended to provide an overview of benefits offered by the college. In the case of a discrepancy, the information in the plan documents and the policy manual supersedes any description listed here.

Medical Insurance

Full-time employees can elect to purchase subsidized medical coverage for themselves and their dependents effective the first of the month following the employee's date of hire.

Part-time administrators and support staff members can obtain medical coverage for themselves and their dependents at their own expense.

Dental Insurance

Full-time employees can elect to purchase subsidized dental insurance for themselves and their dependents effective the first of the month following the employee's date of hire.

Part-time administrators and support staff members can obtain dental coverage for themselves and their dependents at their own expense.

Vision Insurance

Full-time employees and part-time administrators and support staff members can elect to purchase voluntary vision insurance at their own expense for themselves and their dependents effective the first day of the month following the employee's date of hire.

Life Insurance

Full-time employees receive life insurance equal to one-and-a-half times the employee's annual salary, with a maximum benefit of $250,000, at no cost to the employee. Full-time employees can purchase additional life insurance at their own expense for themselves and their dependents at any time during their employment, pending approval from the provider.

Supplemental Insurance

All employees can purchase one or more of the supplemental insurance products offered by the college at their own expense for themselves and their dependents. Supplemental insurance provides an additional level of financial protection in the event of a serious accident or illness.

Retiree Medical and Dental Insurance

Full-time employees with 15 years of continuous full-time service at the college who meet the eligibility requirements for an early or normal service retirement of the State Retirement and Pension System (SRPS) of Maryland and have medical and/or dental coverage in effect immediately prior to the time of retirement, are eligible to remain enrolled in medical and dental insurance at their own expense. The college subsidizes the employee portion of medical insurance based on years of experience and age requirements.

Flexible Spending Accounts

Full-time employees and part-time administrators and support staff members can obtain a medical reimbursement account and/or a dependent care assistance account effective the first of the month following the employee's date of hire. Employees do not need to enroll in the college's medical or dental plan to be eligible for flexible spending accounts.

Worker's Compensation

All employees are covered by worker's compensation insurance when they are involved in a work-related accident. Worker's compensation insurance covers medical care, rehabilitation and lost wages for employees or death benefits for the employee's dependents, according to the specific terms of the insurance policy.

Short-term Disability Insurance

Full-time employees who have been employed by the college for at least one year are eligible for short-term disability coverage for non-occupational injuries or illnesses, with coverage beginning after a 15-work day elimination period and ending 90 calendar days from the date of the injury or illness. Short-term disability benefits equal 60 percent of the employee's monthly salary, with a maximum benefit of $10,000 per month.

Long-term Disability Insurance

Full-time employees receive long-term disability coverage for non-occupational injuries or illnesses, with coverage beginning after an employee has used all accumulated sick leave or has been disabled for 90 calendar days, whichever occurs later. Long-term disability benefits equal two-thirds of the employee's monthly salary, with a maximum benefit of $10,000 per month.

Retirement

Full-time and part-time support staff members are enrolled in the State Retirement and Pension System (SRPS) of Maryland. Seven percent of the employee's salary is deducted as a retirement contribution from each paycheck of all employees enrolled in the SRPS.

Full-time administrators, full-time faculty and part-time administrators can enroll in the State Retirement and Pension System (SRPS) of Maryland, or the Maryland Optional Retirement Program (MORP) subject to approval by the Maryland Higher Education Commission. Seven percent of the employee's salary is deducted as a retirement contribution from each paycheck of all employees enrolled in the SRPS.

Supplemental Retirement Accounts

All employees who normally work 20 hours or more per week can make tax-deferred supplemental retirement contributions to any of the supplemental retirement funds offered by the college.

Tuition Waiver

Full-time employees and their family members are eligible for tuition waivers for credit and community and continuing education courses offered by the college. In the implementation of this policy, a family member is defined as the employee's spouse or unmarried child 25 years of age or younger.

Part-time administrators and support staff members are eligible for tuition waivers for themselves for credit or community and continuing education courses offered by the college, up to a maximum of one credit or one community and continuing education course each session, semester or term. The employee must attend on his or her own time.

Reimbursement for Undergraduate & Graduate Studies

Full-time employees who have been employed by the college for at least six months are eligible for tuition reimbursement for satisfactory completion of undergraduate and graduate course work beyond the associate degree at regionally-accredited colleges and universities. Course work must be related to improving the employee's effectiveness within his or her current position, or an employee can request to take course work related to another position of increased responsibility at the college, subject to supervisory approval up through the president. An employee is eligible for tuition reimbursement for up to nine credit hours per fiscal year. An employee who leaves the college must repay the full amount of all reimbursements received within the two years preceding the termination date. The maximum reimbursement provided is equal to the current in-state tuition rate per credit hour at the University of Maryland College Park, reduced by the amount received from funding sources such as veterans' benefits, financial aid, grants and scholarships.

Credit Union

All full- and part-time employees and their immediate family members can participate in the State Employees Credit Union (SECU). The SECU's definition of immediate family member, which includes the employee's parents, spouse, natural, step, adopted and foster children, grandparents, grandchildren, brothers, sisters, brothers-in-law, sisters-in-law, parents of spouse, sons-in-law, daughters-in-law, aunts and uncles, and nieces and nephews, is used in the implementation of this policy.

Annual Leave

Annual leave is earned on a prorated basis each pay period.

Full-time administrators earn annual leave at a rate of 20 days per year. Part-time administrators earn annual leave at a rate of 7.7 percent of the total hours worked per pay period.

Full-time faculty members who sign 12-month employment agreements earn annual leave at a rate of 20 days per year, but this leave cannot be taken when they are scheduled to teach classes. Full-time faculty members who sign 10-month employment agreements do not receive annual leave.

Full-time support staff members earn annual leave at a rate of 10 days per year during their first through fourth years of employment, 15 days per year during the fifth through ninth years and 20 days per year in the 10th and subsequent years. Part-time support staff members earn annual leave at a rate of 3.8 percent of the total hours worked per pay period during their first through fourth years of employment, 5.75 percent of total hours worked per pay period during the fifth through ninth years, and 7.7 percent of the total hours worked per pay period in 10th and subsequent years.

Sick Leave

Sick leave is earned on a prorated basis each pay period.

Full-time administrators and support staff members earn sick leave at a rate of 15 days per year.

Faculty members who sign 10-month employment agreements earn sick leave at a rate of 12.5 days per year. Full-time faculty members who sign 12-month employment agreements earn sick leave at a rate of 15 days per year.

Part-time administrators and support staff members earn sick leave at a rate of 5.7 percent of the total hours worked per pay period.

Newly-hired employees who have been members of the Maryland State Retirement System at their last place of employment can transfer their accumulated sick leave to Wor-Wic if the time lapse between their previous employment and the college is less than four months and if a letter certifying the number of accumulated sick leave days is forwarded from the personnel office of the previous employer to the college within 60 days after the employee's starting date of employment. Sick leave transferred from other agencies has no cash value at the termination of employment at Wor-Wic.

Employees can use a maximum of 64 hours of accumulated sick leave per year for sick and safe leave. An employee is eligible to begin using sick and safe leave 107 calendar days after his or her hire date, whichever is later. If an employee is rehired by the college within 37 weeks of the employee's separation date, a maximum of 64 hours of unpaid and unused sick leave will be reinstated.

Personal Leave

Full-time employees earn personal leave at a rate of four days, or 30 hours, per year, prorated according to the employee's first day of employment.

Part-time administrators and support staff members receive a proration of four personal days, prorated according to the employee's first day of employment, based on the employee's budgeted weekly hours.

Bereavement

Full-time employees are entitled to four work days of bereavement leave to attend the funeral and/or attend to the affairs of the deceased in the event of the death of an immediate family member. In the implementation of this policy, an immediate family member is defined as a spouse, child, parent, parent-in-law, son- or daughter-in-law, brother, sister, grandparent, grandchild or any other relative living in the employee's household. One day of bereavement leave is granted to attend the funeral and/or attend to the affairs of the deceased in the event of the death of a relative not defined as an immediate family member.

Holidays

Full-time employees receive paid holidays. The college's 16 official college holidays include Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, the Wednesday before Thanksgiving Day, Thanksgiving Day, the day after Thanksgiving and eight working days as a winter recess, which begins on or before Dec. 24 and includes Jan. 2 when Jan. 1 falls on a Sunday. Employees should consult the official calendar listing of holidays in the college catalog.

Military

Full-time employees and part-time administrators and support staff members who are in the uniformed services can take accrued annual or personal leave, or leave without pay, to serve in the uniformed services.

Court Duty

A full-time employee who is called to serve on a jury or is subpoenaed as a court witness to testify in a proceeding to which the employee or a related party is not personally involved is granted special leave with pay for the period that he or she is required to be in court, plus any necessary time for travel.

Employee Assistance Program

All employees and their household members can access free, confidential assistance to help with family, personal or professional problems. Services are available 24 hours per day, seven days per week, by calling (800) 327-2251.

01

Please select the highest level of education you have completed.

Did not complete high school or equivalency
High school diploma or equivalency
Associate degree
Bachelor's degree
Master's degree
Doctorate degree
Other advanced degree

02

How many years of work experience do you possess in an office setting (as demonstrated by your employment history)?

Less than 1 year of office experience
At least 1 year, but less than 2 years of office experience
At least 2 years, but less than 3 years of office experience
At least 3 years, but less than 4 years of office experience
At least 4, but less than 5 years of office experience
More than 5 years of office experience

03

How many years of experience do you have working in higher education (as demonstrated by your work history)?

No experience working in higher education
Less than 1 year of experience working in higher education
At least 1, but less than 2 years of experience working in higher education
At least 2, but less than 3 years of experience working in higher education
At least 3, but less than 4 years of experience working in higher education
At least 4, but less than 5 years of experience working in higher education
More than 5 years of experience working in higher education

04

Please use the space below to provide an ESSAY answer, in proper essay format, to the following: Discuss in your own words your experience level with Microsoft Office applications (Word, Excel, Outlook, Power Point, Publisher, and/or Access). Include the types of files/documents you regularly create, special features you regularly use, and your overall skill level for each.The search committee will use this information as part of the overall assessment of your application, so please be thoughtful and thorough in your response.

05

Wor-Wic Community College values diversity in both our student body and our faculty/staff. Preference will be given to candidates who are bilingual. Please check the box(es) below to let us know the language(s) in which you speak, read and write FLUENTLY.

English
Arabic
Creole
French
Hindi
Spanish
Russian
Mandarin
Portuguese
Other

06

If you answered "Other" for the previous question, please use this space to explain.

07

Wor-Wic Community College celebrates a diverse workforce made up of individuals who embody our core values. We are looking for a candidate who can demonstrate commitment to excellence, diversity, equity and inclusion; who can demonstrate effective collaboration and cooperation with others; and who can demonstrate the ability to support new and creative ideas to enhance institutional effectiveness. Please use the space below to provide an ESSAY answer in proper essay format, to the following: Assume that you are the successful candidate for this position and discuss, in your own words, how you would demonstrate these core values as an employee of Wor-Wic Community College. The search committee will use this information as part of the overall assessment of your application, so please be thoughtful and thorough in your response.

08

Administrative Associates typically work Monday-Friday from 8:00am to 4:30pm. Some may work Monday-Thursday from 9:00am to 6:00pm and Friday from 8:00am to 4:30pm. There may be some flexibility to make minor schedule modifications depending on departmental needs. Please tell us what typical work schedule you would prefer. (Select all that apply).

Mon.-Fri. 8:00am - 4:30pm
Mon.-Thur. 9:00am - 6:00pm and Fri. 8:00am - 4:30pm
I can NEVER work evenings
I can NEVER work weekends
I can NEVER work overtime

Required Question