Salary: $36,973.63 - $48,213.74 Annually

Location : Atlanta, GA

Job Type: Full-Time Salaried

Remote Employment: Flexible/Hybrid

Job Number: 2024-00184

Division: Board of Dentistry

Opening Date: 05/21/2024

Closing Date: 6/4/2024 11:59 PM Eastern

Description

Pay Grade: I

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency's three program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is committed to providing superior C ustomer Service and C ommunication, embracing T eamwork and fostering A ccountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

Job Responsibilities

The Board of Dentistry is seeking qualified candidates for the Compliance Specialist. Under general supervision, the Compliance Specialist will perform administrative duties related to proper processing of complaints filed with the Georgia Board of Dentistry. The Compliance Specialist will maintain an investigative case load requiring issuance of legal process to obtain necessary records/documents needed for case review. The Compliance Specialist will also monitor licensees to ensure compliance with terms of licensure and sanctions.

Duties & Responsibilities:

Conduct investigations related to complaints filed with the Georgia Board of Dentistry regarding, violations of the Georgia Dental Practice Act and Board rules.
Communicate with licensees, complainants, peer reviewers.
Acknowledge complaints and respond to status inquiries.
Assign patient and peer review cases to appropriate consultants.
Maintain investigative files according to retention period
Subpoena treatment records, medical records, and other necessary documentation identified during the investigation
Facilitate review of treatment records by cognizant members
Utilize software database to create case numbers and track case activities.
Prepare and submit a monthly status report regarding investigative cases.
Ensures the confidentiality of information pertaining to complaints and all investigative matters.
Monitors licensee's compliance with terms of sanctions imposed by the board

Required Knowledge, Skills, and Abilities: Teamwork and Cooperation:

Demonstrated ability to promote and work in a team atmosphere, be inclusive of all team members, and work well with co-workers & leadership.
Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties.
Accountability: Demonstrated ability to accept responsibility for one's actions with honesty and integrity, while maintaining credibility and remaining committed to organizational success
Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs good verbal and written communication skills.
Results Orientation: Demonstrated ability to meet deadlines to achieve performance goals, while focused on efficient & effective problem resolution

Minimum Qualifications

Bachelor's degree in a related field from an accredited college or university OR completion of two years of coursework (90 quarter hrs. or 60 semester hours) at an accredited college or university AND Two years of directly related experience OR One year of experience required at the lower-level Compliance Investigator 1 (PSP080) or position equivalent OR any equivalent combination of education and/or experience. Note: Some positions may require incumbent to have a valid Class C driver's license.

PREFERRED QUALIFICATIONS:

3-5 years of investigative experience
1 year of regulatory compliance experience
Experience handling multiple simultaneous competing tasks
Experience managing multiple differing deadlines
Knowledge of dental industry

Additional Information

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

This position is unclassified and employment is at-will. Candidates for this position are subject to a background history, reference check, and credit check. For more information about this job

contact: :

In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance.

01

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?

02

Are you a veteran?

03

What is your highest level of education completed?

Juris Doctorate
Master's Degree
Bachelor's Degree
Associates Degree
Some College/Tech School
High School Diploma
GED
None of the above

04

How many years of experience do you have using Microsoft office Suite (Word, Excel, and Powerpoint)?

None
Less than 1 year
1 year
2 years
3 years
4 years or more

05

How many years of experience do you have in Dentistry or conducting investigations?

No experience
less than 1 year
1-2 years
3-4 years
5 years or more

Required Question