Salary: $27.73 - $35.54 Hourly

Location : Albany, OR

Job Type: Regular, Full-time

Job Number: 00836

Department: Police

Opening Date: 05/08/2024

Closing Date: 5/20/2024 11:59 PM Pacific

General Description

Accepting applications for

Police Community Service Officer

Consider joining a Police Department team committed to excellence through service and submit your application for consideration! Community Service Officers are unarmed uniformed police personnel who assist the public and the department with community issues such as: animal complaints, traffic control, junk and trash complaints, theft investigations, traffic hazards, and abandoned vehicles.

RECRUITMENT & SELECTION TIMELINE: The screening process will consist of the following: (Dates subject to change)

Monday, May 20, 2024
- City of Albany Application Deadline: Visit
Wednesday, May 29, 2024
- Virtual (5) Minute Interviews: No in-person interviews will be provided.
Saturday, June 8, 2024
- Physical Agility and Written Testing
Friday, June 14, 2024
- In-Person Oral Board Interviews with Albany Police interview panel.
Following Dates To Be Determined
- Pre-Employment Background Investigation
- Pre-Employment Psychological Evaluation
- Pre-Employment Medical Evaluation

Salary Information: Effective July 1, 2024, this position will receive a cost-of-living adjustment (salary increase) of two percent (2.0%).

The City of Albany will consider and/or apply any applicable incentives including but not limited to the following: 1. City-provided uniforms, equipment, and uniform cleaning

2. Bilingual Pay (Spanish)
3% -Intermediate
5% -Advanced

3. Education Pay
3% - Associate's Degree
6% - Bachelor's Degree

Benefits include:

Excellent medical, vision and dental benefit package for the employee and qualified family members with low monthly out-of-pocket cost. Currently, the employee-paid premium is approx. $48/mo. for employee-only coverage up to a max of $130/mo. for family coverage.
City-paid contribution to a VEBA Trust account for out-of-pocket healthcare expenses. Currently, the annual contribution is $1,000 for employee-only and $2,000 for employee plus dependent(s).
Paid time off -
- 8 hours of sick leave per month
- 10 hours of holiday pay per month
- 8 hours of vacation leave per month, with progressive increases
Excellent retirement benefits -
- City-paid participation in the Oregon Public Employee Retirement System (OPSRP and IAP)
- City-paid contribution into pre-tax deferred compensation plan
In addition, other benefits such as education reimbursement, employee assistance program, basic life insurance, short-term disability, long-term disability, and flexible spending accounts for healthcare and childcare expenses.

Essential Functions/Duties & Responsibilities

The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.

Responds to complaints of reported City Code violations relating to signing, nuisances, animals, noise, garbage dumping, alarms, abandoned vehicles, or other code-related matters. Conducts field investigations of potential violations; gathers evidence; questions or interviews complainants, witnesses, and suspects; compares facts to code requirements; makes findings; and issues warnings; correction notices, or citations. Enforces disabled parking ordinances and statutes as approved by the Police Chief.
Takes reports from victims of crimes where there are no significant leads or identifiable suspects and where immediate investigative follow-up is not needed.
Reports may include, but are not limited to, stolen autos, runaway juveniles, bike thefts, thefts from vehicles, vandalism, and City code violations.
Assists with traffic control at traffic collisions. Facilitates the exchange of information on non-injury traffic collisions. Responds to traffic hazards and disabled vehicles.
Performs animal apprehension, transport, rescue, and control work.
Provides comprehensive non-sworn staff support to the Police Department on a wide variety of programs, projects, and services.
Transports victims, witnesses, and equipment as needed. Picks up and processes found property. Provides logistical support at crime scenes.
Coordinates with other department units; City Planning, Building, and related departments; prosecuting attorneys; and other staff or agencies as needed.
Reviews cases being prepared for trial with emphasis on the evidentiary and legal issues crucial to successful prosecution. Prepares detailed reports of activities and investigations made; consults with prosecutors and prepares case reports for court action; testifies in court.
Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. Regards everyone, internal and external, as a customer and deliver the best service possible in a respectful and patient manner.
Works to create a high-performance work culture by demonstrating a positive attitude and modeling the City's mission, vision, and values. Conducts self with high integrity, proactive in conserving City resources, and seeks and incorporates customer feedback for ongoing performance improvement. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Serves as a member of various City committees as assigned.
Assists other staff in the performance of their duties as assigned and may provide training and orientation to newly assigned personnel.
Maintains regular job attendance and adherence to working hours.
Operates a motor vehicle safely and legally.
Performs other related duties as required/assigned.

Supervision/Lead Work Exercised

This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.

Qualifications & Requirements

EDUCATION AND EXPERIENCE

A high school diploma or its equivalent and two years of customer service experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Preference may be given for bilingual skills.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: the use of computers including word processing and specialized software; motor vehicle; phone; mobile or portable radio; copy and fax machines; sound or distance measuring equipment; and any other related equipment and tools.

Skill in: operating modern office equipment including computer equipment and specialized software application programs; motor vehicles; defensive tools; radio communication equipment; and operation of listed tools and equipment used.

Ability to: learn the applicable laws, ordinances, and department rules and regulations; communicate effectively orally and in writing; prepare, write, organize, and maintain reports; testify in court in an objective, concise, and professional manner; handle stressful situations and effectively deal with difficult or angry people; effectively and safely deal with animal complaints which may include dangerous, injured, or dead animals that are a threat to public safety, proper use of animal control equipment, handle junk and trash complaints, process and enforce abandoned vehicle codes, enforcement principles and police operations, community policing concepts, community resources; communicate effectively, verbally and in writing; understand and carry out written and oral instructions; establish and maintain effective working relationships with employees, other departments, and the public.

SPECIAL REQUIREMENTS

Must pass a thorough background investigation and integrity interview including criminal history and driving check. Records of felony convictions or disqualifying criminal histories are prohibited.
Possession of or ability to obtain a valid Oregon driver's license and a driving record that meets the City's driving standards.
Must be available to work all shifts, weekends, and holidays as needed.
The individual shall not pose a direct threat to the health or safety of themselves or others.

WORK ENVIRONMENT
In the performance of the job duties, the employee will be working both in the office and in field settings. Outdoor work is required in the investigation of various code violations and other matters. Certain duties could place the employee in contact with biohazards such as blood or other bodily fluids, chemicals, or controlled substances. The employee will usually work outside in a broad range of weather conditions and will occasionally work in an office setting. Duties performed in an office environment are under usual office working conditions. The noise level in the work area is typical of most office environments, with telephones, interruptions, and background noises. The noise level in the outside work environment is usually moderately noisy. Occasional travel includes local and regional meetings, and regular visits to work sites that may contain chemicals, machinery, or heavy equipment. This position may regularly be required to work evenings and weekends.

PHYSICAL DEMANDS

The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed information may be available in a supplemental Job Task Analysis document.

The work is medium work which requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:

Balancing: sufficient to maintain body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Climbing: sufficient to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
Crawling: sufficient to move about on hands and knees or hands and feet.
Crouching: sufficient to bend the body downward and forward by bending leg and spine.
Feeling: sufficient to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Fingering: sufficient to pick, pinch, type, or otherwise work, primarily with fingers rather than with the whole hand as in handling.
Grasping: sufficient to apply pressure to an object with the fingers and palm.
Handling: sufficient to pick, hold, or otherwise work, primarily with the whole hand.
Hearing: sufficient to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Kneeling: sufficient to bend legs at knee to come to a rest on knee or knees.
Lifting: sufficient to raise objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Mental Acuity: sufficient to make rational decisions through sound logic and deductive processes.
Pulling: sufficient to use upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Pushing: sufficient to use upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Reaching: sufficient to extend hand(s) and arm(s) in any direction.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Speaking: sufficient to express or exchange ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Standing: Particularly for sustained periods of time.
Stooping: sufficient to bend body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking: sufficient to express or exchange ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Visual Acuity: sufficient to observe violations of codes, to effectively operate standard office equipment; ability to read and write reports, correspondence, instructions, drawings, etc.; and to operate motor vehicles and/or heavy equipment, by both day and night.
Walking: sufficient to move about on foot to accomplish tasks, particularly for long distances or move from one work site to another.

TOOLS & EQUIPMENT USED

In the performance of job duties, the employee will use police radios, mobile data computer, motor vehicle; digital camera; multi-line phone system; cellular phone; various computer systems with associated software; copy and fax machines; and other office related tools.

Safety Equipment:

This is not an exhaustive list. Hearing protection (including earmuffs), safety glasses, gloves (nitrile, latex, leather), hardhat, knee pads, dust masks, traffic cones, safety vest, fall-restraint equipment when required. Develops safe work habits and contributes to the safety of self, co-workers, and the public.

The City of Albany offers a generous benefits package to employees and eligible dependents.

This position is represented by the Albany Police Association (APA). For a complete and detailed overview of the APA benefits package,

Salary and benefits are subject to negotiation and, therefore, may change as a result of negotiations.

01

Have you applied for a position with the City of Albany in the past 5 years?

02

Explain your motivation for seeking employment as a Community Service Officer, and why, specifically, the City of Albany?

03

Do you have a high school diploma or General Education Development (GED) Certificate?

04

Have you attained a minimum of a 12th grade reading and writing level in the English language?

05

Do you possess a degree in criminal justice, or a related degree, from an accredited college or university?

06

Can you work an 8-hour or 10-hour shift?

07

Can you work Day and late Day shifts?

08

Can you work all days of the week, which will include weekends and holidays?

09

Can you deal calmly and respectfully with angry people?

10

Are you willing to work under constant electronic surveillance that records all telephone and radio communications?

11

Do you now or have you ever served in any of the United States Military Branches?

12

If you have served in any of the United States Military Branches, have you received any of the following? Select all that apply.

Not applicable
Reduced in rank
Relieved of duty
Barred from reenlistment
Court martial conviction
Given a judicial or non-judicial punishment
Received any other than honorable discharge

13

Have you ever been convicted of a felony crime?

14

Have you ever been convicted of a misdemeanor crime? NOTE: Answering "yes" does not automatically disqualify your employment application.

15

If you have been convicted of a misdemeanor crime, list the offense(s); date(s) of offense(s); and city & state offense(s) were given. If you have not been convicted of a misdemeanor crime, indicate "N/A."

16

Have you used any of the following substances within the last seven (7) years? Select all that apply:

Hashish
Speed
Cocaine
Crack
Methamphetamine
Crank
Amphetamines
Any other stimulate (i.e., Ice, Crystal, Glass)
Heroin
Opium
LSD
Hallucinogenic Mushrooms
PCP
Angel Dust
Wet
Phencyclidine
Psylocybin
Ecstasy
GHB
Rohypnol
Ketamine
Inhaled Aerosols (i.e., huffing or whippits)
Physiological/Psychological altering drugs
Any other illicit drug (excluding Marijuana)
None

17

Have you used Marijuana within the last 12 months?

18

Have you used prescription medication for other than the purpose they were prescribed?

19

Have you ever been involved in the sale or traffic of illegal controlled substances?

20

Have you ever obtained or attempted to obtain prescription medication falsifying or altering a prescription?

21

Have you ever been a suspect where you were held, cited, detained, questioned, arrested, or taken to a law enforcement facility or jail for any reason? NOTE: Answering "yes" does not automatically disqualify your employment application.

22

Have you been terminated, or resigned in lieu of being terminated, from a law enforcement agency? Select all the apply.

No
Yes; within last 10 years
Yes; more than 10 years ago

23

If you have been terminated or resigned in lieu of being terminated, from a law enforcement agency, please give the date of termination; the agency name, city, & state; and a brief explanation of the circumstances. In no, indicate "N/A."

24

Have you been denied employment with any law enforcement agency due to an unsuccessful psychological evaluation? Please select all that apply:

No
Yes; within last 10 years
Yes; more than 10 years ago

25

Have you been denied employment with any law enforcement agency due to an unsuccessful background investigation? Please select all that apply:

No
Yes; within last 5 years
Yes; more than 5 years ago

26

Have you received any of the following traffic convictions? Select all that apply.

One class "A" infraction conviction during the past thirty-six (36) months?
More than one class "A" infraction conviction between the past (36) and (60) months?
More than one class "B" infraction conviction during the past twelve (12) months?
More than two class "B" infraction convictions during the past thirty-six (36) months?
More than two class "C" infraction convictions during the past twelve (12) months?
More than three class "C" infraction convictions during the past thirty-six (36) months?
Any misdemeanor driving convictions within the past twenty-four (24) months?
Any felony driving convictions?
None

27

Do you have current applications in with any other law enforcement agencies? If yes, list the agency and what phase of the process you are in. (i.e., application review, written test, physical agility test, background investigation, psychological evaluation, medical evaluation).

28

Have you ever been eliminated from the application process with any law enforcement agency? If yes, include the approximate date; the agency name, City & state; and at which step you were denied to the best of your knowledge. Select only from these steps - application review, written test, physical agility test, phone interview, formal interview (i.e., oral board), background investigation. If none, indicate "N/A."

29

Do you understand that your application may be eliminated from the screening process as a result of: outdated application information; incomplete responses to questions; inconsistent and inaccurate information listed; information left blank (i.e., employment objective, not listing all employment history, reasons for leaving employers, preferred salary, etc.); multiple typos, misspellings, and improper capitalization; and/or attaching a resume in lieu of completing the applicable employment application sections.

30

The job duties, physical demands, work environment & conditions, and job requirements of this position are outlined in the job description. Are you able to meet the demands, conditions, and requirements of this position with or without reasonable accommodation?

31

Are you available to work the designated hours with the understanding that additional hours or flexible hours may be required at times?

Required Question