Search Results: 96 vacancies
...Answer questions regarding authorizations and denials
Meet NTT Call Center Standard Work and performance expectations. This includes,... ...formal studies of the English language.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing...
Suggested
Shift work
Weekend work
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify... ...the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational...
Suggested
Full time
...effective course of action
Respond to phone calls, chats or self-service customer... ...University
At least 5 years of related work experience in a NOC or equivalent environment... ...provider of digital innovation, cloud/data center transformation, connected workforce, and...
Suggested
Work experience placement
Remote job
Worldwide
Shift work
Night shift
...Insight
Bachelor’s Degree in Computer Science, IT or related field
Fresh graduate or at least with 1 - 2 years’ experience in a Call Center as Technical Support, Service Desk, IT Helpdesk, or IT/Desktop Support is an advantage
Knowledge or experience on hardware...
Suggested
Local area
Worldwide
Shift work
...multiple forms of inbound requests including calls, e-mails, chat, web forms, or client... ...degree holder
~1 year/ 6 months IT helpdesk experience in a corporate environment preferred
~... ...of digital innovation, cloud/data center transformation, connected workforce, and...
Suggested
Worldwide
...upgrades, etc.)
Willing to be part of on-call rotation and perform after-hours work as... ..., technical college, or equivalent work experience 7+ years progressive experience in networking... ...of digital innovation, cloud/data center transformation, connected workforce, and...
Suggested
Work experience placement
Remote job
Worldwide
...responsible for:
• Answer incoming phone calls from healthcare providers regarding... ...- 1+ year(s) of healthcare industry experience in a Provider (hospital/doctor’s office)... ...BPO, systems integration and global data centers. We are committed to our clients’ long-term...
Suggested
Shift work
Weekend work
Monday to Friday
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...ordering and account management, mailbox and call management, part requests, report... ...course
• College Level
• 2 years of experience in customer service and operations and... ...provider of digital innovation, cloud/data center transformation, connected workforce, and...
Suggested
Contract work
Worldwide
...Categories
~ Outsourcing
Specialties
telecom
call center
contact center
voice
and ivr
About the Role
The... ...computer science or information security, along with 10+ years of experience in information security and at least 5 years' in a leadership...
Suggested
Full time
...storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/... ..., HPC
• Responsible for outbound cold calls and potential customers, e.g. System integrators... ...preferred
• Minimum 7-10 years of experience in a server sales environment preferred...
Suggested
Worldwide
...Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “... ...records of all conversations in our call center database in a comprehensible way... ...targets
Requirements and skills
Previous experience in a customer support role
Track record of...
Suggested
Full time
Primarily work in a call-center type of work environment.
Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
Ability to work flexible hour/s or flexible shift
Determines requirements and/or root cause of technical issues...
Suggested
Full time
Remote job
Flexible hours
• Determines queue personnel needs during times of heavy call volume.
• Provides schedules for contact centers to ensure maximum performance.
• Forecasts daily contact and technician availability.
• Monitors incoming queues and ensures technicians are available for...
Suggested
...complex technology requests via conference call, e-mail and occasionally will client face... ...Technology and 1-3 years on the job experience or outside experience in similar field; or... ...provider of digital innovation, cloud/data center transformation, connected workforce, and...
Suggested
Worldwide
Night shift
...Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain... ...2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
~ Ranked #7 on the 2021 Fortune World's Most...
Suggested
Worldwide
...from a four-year college or university; plus, two years related experience and/or training; or equivalent combination of education and... ...Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain...
Worldwide
...from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and... ...Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain...
Work experience placement
Worldwide
Flexible hours
...Job Summary
Main Objectives and Functions:
1. Achieve center performance target on Quality metric
○ In-charge of the center’... ...Green Belt
QA Tools and processes
Data Analytics
Customer Experience
Other Skills and Experiences (Min)
At least 2 years work...
Remote job
Work experience placement
...Insight clients of this service. Expectation to work with data center, data protection, virtualization, networking, security, and storage... ..., configuration, management, and troubleshooting
~5 years of experience in enterprise systems administration & operations support
~5...
Worldwide
...finance, accounting, or a related field is preferred
~2+ years of experience in accounts payable or similar role
~ Strong understanding of... ...500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain...
Worldwide
