Search Results: 515 vacancies
...Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service... ...customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
-...
Work from home
Remote job
...Job Summary:
Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role.
General Responsibilities:
- Complete tasks assigned by supervisors...
Work from home
Remote job
Home office
...your assigned customers; Interface and collaborate comfortably with a variety of key parties: individuals on leave, HR/payroll teams, state representatives, doctor's offices, etc. through various methods of communication (phone call, email, video chat)...Hiring Fast...
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...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast...
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...Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers...Hiring Fast...
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...procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box scanned documents for storage and safekeeping; Complete tasks in accordance with client guidelines and in a quick and efficient manner...Hiring Fast...
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...Meet and/or exceed productivity standards; Ensure that all voicemail messages are obtained, and calls are returned within 24 hours; Consistently maintain a positive and professional attitude; Respond to email inquiries in a timely and professional manner...Hiring Fast...
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...their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it with the engineering team...Hiring Fast...
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...paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations to designated team members; Maintain and optimize internal systems and processes for maximum efficiency; Stay informed about new state programs and processes...Hiring Fast...
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..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast...
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...understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues; Update technical documentation as appropriate...Hiring Fast...
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...coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with... ...for their call; Document patient and/or provider interactions; Work cross-functionally to improve patient outcomes...Hiring Fast...
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...post content that keeps customers engaged and talking about the company; Dive into online conversations, answer questions, and support... ...running smoothly; Gather feedback from users and share insights with the founding team to make their offerings even better...Hiring Fast...
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...you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor products; Show empathy to customers in stressful situations...Hiring Fast...
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...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast...
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Home office
Weekday work
...issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and... ...documents related to Customer operations, including SOPs, email templates, internal knowledge base articles, and more...Hiring Fast...
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...resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base documentation...Hiring Fast...
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...spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize existing data in a spreadsheet; Verify outdated data and make any necessary changes to records...Hiring Fast...
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...inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency; De-escalate customers concerns if there is a less than desirable experience; Escalate site issues and troubleshoot with customers...Hiring Fast...
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...to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast...
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