...in compliance with HIPAA regulations, ensuring confidentiality and accuracy; Coordinate with providers, technical support, and other team members to ensure seamless patient care; Provide excellent customer service to patients via phone, email, and chat...Hiring Fast...
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...unresolved customer issues to the Customer Experience Manager or the appropriate department(s) for further investigation and the best possible resolution; Maintain accurate customer records by updating account information and documenting interactions in Zendesk...Hiring Fast...
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...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast...
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...dealer maintenance, and dealership specials; Receive inbound service calls; Log customer information and purify customer database; Meet and exceed daily goals and call volume; Build sustainable relationships and engage customers by taking the extra mile...Hiring Fast...
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...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast...
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...maintain documents, files, and records and handle office supplies inventory and place orders when necessary; Prepare and edit documents, reports, presentations, and other materials using Microsoft Office Suite (Word, Excel, PowerPoint) or other software tools...Hiring Fast...
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...Remote] - Anywhere in U.S. / Up to $18 per hour / Must be able to work CST hours / Training provided - As a Data Entry Clerk you'll:... ...information; Enter data into a worksheet; Review and backup your work; Consult with Legal team as needed for question...Hiring Fast...
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...Assist with inquiries regarding pharmacy issues from members, providers, and pharmacy representatives; Exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance...Immediate Hire...
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...Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers...Hiring Fast...
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...currently interviewing for part-time sales reps, with an option to work more. Request an interview today and start work within the week.... ...work program.
Choice of location – Sales reps work from home or locally after training. Most meetings and training are held in...
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...compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep... ...and field team technology and support; Achieve/exceed individual and team customer satisfaction and quality targets...Hiring Fast...
Suggested
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...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast...
Suggested
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Night shift
...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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...S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service... ...emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast...
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...prior to their release; Provide customers with status updates, and follow up on backorders; Use CRM to track and process all customer questions and issues until they're solved; Use project management tools to stay organized and collaborate with coworkers...Hiring Fast...
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...inputted; Resolve discrepancies in information and obtain further information for incomplete documents; Create data backups as part of a contingency plan; Respond to information requests from authorized members; Test new database systems and software updates...Hiring Fast...
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...resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base documentation...Hiring Fast...
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...Resolve customer issues through a high volume of customer contacts (phone, email, and chat); Stay in the know about SeatGeek's latest features, enterprise clients, and SeatGeek ticketed events; Use metrics and consumer insight to help make SeatGeek better...Hiring Fast...
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...efficiently; Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information; Provide backend support for all virtual and in-person CrossFit Games competitions; Update macro's and write FAQ articles...Hiring Fast...
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...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast...
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Weekday work
...issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and... ...documents related to Customer operations, including SOPs, email templates, internal knowledge base articles, and more...Hiring Fast...
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...understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues; Update technical documentation as appropriate...Hiring Fast...
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...to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast...
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...services; Generate reports and analyze data to provide insights that support sales strategies; Respond promptly to internal inquiries and provide exceptional support; Identify opportunities for process improvements and contribute to ongoing optimization...Hiring Fast...
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...appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast...
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Night shift
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