...Job Title: Work From Home Customer Service Representative Employer: FedEx Job Description: As a Work From Home Customer Service...  ...customer interactions and maintain accurate records. - Follow company policies and procedures to ensure customer satisfaction. -... 
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Fedex

Lansing, MI
23 hours ago
/ / Customer Service Representative- Work From Home **Customer Service Representative- Work From...  ...Overview** At Aetna, a CVS Health company, we are joined in a common purpose: helping...  .... We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender... 
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Meritain Health, Inc.

Lansing, MI
3 days ago
 ...the products and systems in order to better understand how things work together; Provide Tier 1 and 2 support for one primary product, adding a secondary product when ready; Show respect for all customers, team members, managers, and company leadership...Hiring Fast... 
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Renaissance

Lansing, MI
21 hours agonew
 ..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast... 
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Sana

Lansing, MI
1 day ago
 ...appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast... 
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American Logistics

Lansing, MI
1 day ago
 ...This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products... 
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Temporary work
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The Jernigan Agency

Lansing, MI
2 days ago
 ...Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers...Hiring Fast... 
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Hourly pay
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Fanatics

Lansing, MI
2 days ago
 ...Remote] - Anywhere in U.S. / Up to $18 per hour / Must be able to work CST hours / Training provided - As a Data Entry Clerk you'll:...  ...information; Enter data into a worksheet; Review and backup your work; Consult with Legal team as needed for question...Hiring Fast... 
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Hourly pay
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Russell Tobin

Lansing, MI
2 days ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
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Safara

Lansing, MI
2 days ago
 ...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer...  ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast... 
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Home office
Weekday work

Underdog Fantasy

Lansing, MI
1 day ago
 ...unresolved customer issues to the Customer Experience Manager or the appropriate department(s) for further investigation and the best possible resolution; Maintain accurate customer records by updating account information and documenting interactions in Zendesk...Hiring Fast... 
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Protecht

Lansing, MI
1 day ago
 ...S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service...  ...emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast... 
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Hourly pay
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Lap of Love

Lansing, MI
4 days ago
 ...inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency; De-escalate customers concerns if there is a less than desirable experience; Escalate site issues and troubleshoot with customers...Hiring Fast... 
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Hourly pay
Remote job

The Black Tux

Lansing, MI
23 hours ago
 ...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast... 
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Stronghold

Lansing, MI
23 hours ago
 ...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast... 
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Hourly pay
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One Call

Lansing, MI
21 hours agonew
 ...become proficient in ClassDojo's platform and support processes; Collaborate with team members to continuously improve support resources and procedures; Build trust and loyalty with our customers, demonstrating empathy and understanding in every exchange...Hiring Fast... 
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Hourly pay
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ClassDojo

Lansing, MI
1 day ago
 ...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast... 
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nok

Lansing, MI
2 days ago
 ...to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast... 
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VERO

Lansing, MI
1 day ago
 ...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast... 
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HearingLife

Lansing, MI
3 days ago
 ...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage...  ...records of customer interactions, process customer accounts and file documents; Take the extra mile to engage customers...Hiring Fast... 
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SchooLinks

Lansing, MI
3 days ago
 ...coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with...  ...for their call; Document patient and/or provider interactions; Work cross-functionally to improve patient outcomes...Hiring Fast... 
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Quartet Health

Lansing, MI
2 days ago
 ...enjoy the flexibility to choose your own work hours and income. We understand how important...  ...Insurance, we empower you to work from home, manage your own business, and achieve...  ...partner with nearly 100 reputable insurance companies. This diversity allows us to offer the... 
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Full time
Self employment
Flexible hours

Selph Insurance Agency

Lansing, MI
2 days ago
 ...Resolve customer issues through a high volume of customer contacts (phone, email, and chat); Stay in the know about SeatGeek's latest features, enterprise clients, and SeatGeek ticketed events; Use metrics and consumer insight to help make SeatGeek better...Hiring Fast... 
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Hourly pay
Remote job

SeatGeek

Lansing, MI
3 days ago
 ...understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues; Update technical documentation as appropriate...Hiring Fast... 
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Reconstruct

Lansing, MI
2 days ago
 ...ensuring the best outcomes for both clients and our organization. Exhibit self-discipline, a critical trait for success in a remote work environment. Embrace the ability to work primarily remotely, and relish the freedom it offers to grow both personally and... 
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Full time
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Monteith Group Inc.

Lansing, MI
2 days ago
 ...a year-long remote position. **Qualifications:** - Master's Degree in School or Educational Psychology. - Prior experience working in a school setting. - Stable computer and internet connection.??????? **Position Specifics:** - Conduct comprehensive virtual... 
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VocoVision

Lansing, MI
23 days ago
 ...related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant...  ..., and flag issues as they occur; Promptly escalate more complex problems to appropriate internal team members...Hiring Fast... 
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Hourly pay
Remote job

ExecOnline

Lansing, MI
1 day ago
 ...Medsender and troubleshoot issues they may encounter; Actively collaborate with the dedicated engineering team to address and resolve technical issues that arise; Contribute significantly to the creation of support documentation and customer resources...Hiring Fast... 
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Medsender

Lansing, MI
1 day ago
 ...you'll: Interact directly with customers via phone; Utilize the company's proprietary technology to connect members with HONK's...  ...satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames...Hiring Fast... 
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Immediate start
Remote job
Shift work

HONK

Lansing, MI
21 hours agonew
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
Hourly pay
Remote job
Night shift

Rain

Lansing, MI
2 days ago