Search Results: 239 vacancies
..., and setting up repetitive payments; Contacts external customers and agents to obtain the necessary information to process the requested transaction; Learn to differentiate the different products the company administers; Prepare or key checks and wires...Hiring Fast...
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...inquiries, and general assistance; Maintain a deep understanding of products/services to effectively communicate features, benefits, and troubleshooting steps to customers; Document and track customer interactions accurately in the company's CRM system...Hiring Fast...
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..., and Vision Insurance - As an Administrative Assistant you'll: Work with several Agents and provide administrative support to them and... ...case status and encourage support to insurance processing; Perform Pre-appointment prep & post-appointment planning...Hiring Fast...
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...Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security backups and regular checks to ensure data is saved and stored properly; Summarize data for standardized reports...Hiring Fast...
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...outstanding self-pay balances; Act cooperatively and courteously with patients, visitors, co-workers, management and clients; Meet and maintain daily productivity and quality standards; Maintain composure when handling particularly difficult calls with customers...Hiring Fast...
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...platform; Follow up with members to ensure their issues have been resolved to their satisfaction; Maintain a comprehensive understanding of the company's products and services; Support members' scheduling and portal navigation needs-- troubleshooting as needed...Hiring Fast...
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...right provider for their needs; Manage and organize workload using Garner's platform and tools, including Zendesk and G Suite; Triage and escalate complex and urgent member care needs; Suggest process improvements; Relay member feedback to leadership teams...Hiring Fast...
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...resolve problems regarding deliveries, product quality issues, transactions, and less than stellar experiences; Report issues back to the company for continuous improvement and overall satisfaction; Assist with day-to-day operational/administration needs...Hiring Fast...
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...- As a Data Entry Clerk you'll: Accurately enter data into the company's database systems; Update and maintain existing data in the database... ...other team members to ensure data is entered and maintained correctly; Assist with other clerical duties as assigned...Hiring Fast...
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...current and accurate information; Assist in the preparation of reports and presentations summarizing financial and operational data; Work closely with the Fire Safety Team and external contractors to resolve any discrepancies in invoices or documentation...Hiring Fast...
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...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast...
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...Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features...Hiring Fast...
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...maintain documents, files, and records and handle office supplies inventory and place orders when necessary; Prepare and edit documents, reports, presentations, and other materials using Microsoft Office Suite (Word, Excel, PowerPoint) or other software tools...Hiring Fast...
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...needed; Proactively communicate and close the loop with customers and all stakeholders; Assist in customer conference calls as necessary; Document issues for review; Grow your skills in querying, reviewing, and using data to improve the process and workflow...Hiring Fast...
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...of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate the website; Use multiple computer screens and internet tabs simultaneously to assist customers...Hiring Fast...
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...you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote accommodations and travel scenarios...Hiring Fast...
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...computer automated system; Verify customer information and pre-qualify customer; Encourage the customer to receive a competitive quote from a licensed agent; Build rapport with customers in a fast-paced environment; Meet performance expectations and KPIs...Hiring Fast...
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...activities and operations to secure efficiency and compliance with company policies; Answer and direct phone calls, and take and relay... ...supplies and maintain proper stock levels; Write and distribute email, correspondence memos, letters, faxes, and forms...Hiring Fast...
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...service through phone and email, addressing questions and resolving issues; Use company selected user-friendly software to manage customer interactions, orders, and schedules; Collaborate with team members to ensure a seamless customer service experience...Hiring Fast...
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...Entry Clerk you'll: Input data accurately and efficiently into company databases; Maintain and update records and databases to ensure... ...routine administrative tasks as needed; Collaborate with team members to improve data management systems and processes...Hiring Fast...
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