...Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service... ...customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
-...
Work from home
Remote job
...Job Summary:
Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role.
General Responsibilities:
- Complete tasks assigned by supervisors...
Work from home
Remote job
Home office
...your assigned customers; Interface and collaborate comfortably with a variety of key parties: individuals on leave, HR/payroll teams, state representatives, doctor's offices, etc. through various methods of communication (phone call, email, video chat)...Hiring Fast...
Work from home
Remote job
...Meet and/or exceed productivity standards; Ensure that all voicemail messages are obtained, and calls are returned within 24 hours; Consistently maintain a positive and professional attitude; Respond to email inquiries in a timely and professional manner...Hiring Fast...
Work from home
Hourly pay
Remote job
...appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast...
Work from home
Remote job
..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast...
Work from home
Remote job
...S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service... ...emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast...
Work from home
Hourly pay
Remote job
...with claims setup and entry, electronic imaging or indexing, preparation/entry of claims transactions, and file closing; Update claim files and maintain, correct and/or update data using office technology; Assist with project management and development...Hiring Fast...
Work from home
Hourly pay
Remote job
...inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency; De-escalate customers concerns if there is a less than desirable experience; Escalate site issues and troubleshoot with customers...Hiring Fast...
Work from home
Hourly pay
Remote job
...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast...
Work from home
Remote job
...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast...
Work from home
Remote job
...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
Work from home
Remote job
...post content that keeps customers engaged and talking about the company; Dive into online conversations, answer questions, and support... ...running smoothly; Gather feedback from users and share insights with the founding team to make their offerings even better...Hiring Fast...
Work from home
Remote job
...active listening skills to understand and confirm the information; Proactively monitor in-progress deliveries and take corrective action when necessary; Effectively use Salesforce and other internal tools to accurately log interactions and solve issues...Hiring Fast...
Work from home
Remote job
...Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features...Hiring Fast...
Work from home
Hourly pay
Remote job
...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast...
Work from home
Remote job
Home office
Weekday work
...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast...
Work from home
Hourly pay
Remote job
...coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with... ...for their call; Document patient and/or provider interactions; Work cross-functionally to improve patient outcomes...Hiring Fast...
Work from home
Remote job
...calls per day; Deliver exceptional customer service while adhering to Attendance guidelines, Quality, Productivity, Availability, ACW, and Adherence goals established by the department; Multi-task and be able to navigate multiple administrative systems...Hiring Fast...
Work from home
Remote job
...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage... ...records of customer interactions, process customer accounts and file documents; Take the extra mile to engage customers...Hiring Fast...
Work from home
Remote job
