Search Results: 819 vacancies
...Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service... ...customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
-...
Work from home
Remote job
...Job Summary:
Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role.
General Responsibilities:
- Complete tasks assigned by supervisors...
Work from home
Remote job
Home office
...their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it with the engineering team...Hiring Fast...
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...your assigned customers; Interface and collaborate comfortably with a variety of key parties: individuals on leave, HR/payroll teams, state representatives, doctor's offices, etc. through various methods of communication (phone call, email, video chat)...Hiring Fast...
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...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast...
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...Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers...Hiring Fast...
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...Meet and/or exceed productivity standards; Ensure that all voicemail messages are obtained, and calls are returned within 24 hours; Consistently maintain a positive and professional attitude; Respond to email inquiries in a timely and professional manner...Hiring Fast...
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..., making sure members understand and select appropriate health plans and other steps; Assist members with issues around their care journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast...
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...appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast...
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...S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service... ...emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast...
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...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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...post content that keeps customers engaged and talking about the company; Dive into online conversations, answer questions, and support... ...running smoothly; Gather feedback from users and share insights with the founding team to make their offerings even better...Hiring Fast...
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...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast...
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Home office
Weekday work
...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast...
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...spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize existing data in a spreadsheet; Verify outdated data and make any necessary changes to records...Hiring Fast...
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...resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base documentation...Hiring Fast...
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...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage... ...records of customer interactions, process customer accounts and file documents; Take the extra mile to engage customers...Hiring Fast...
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...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast...
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...inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency; De-escalate customers concerns if there is a less than desirable experience; Escalate site issues and troubleshoot with customers...Hiring Fast...
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...become proficient in ClassDojo's platform and support processes; Collaborate with team members to continuously improve support resources and procedures; Build trust and loyalty with our customers, demonstrating empathy and understanding in every exchange...Hiring Fast...
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