Posting Details (Default Section)

Position Title Computer and Network Specialist, Senior

Special Instructions to Applicants

NOTE : New employees will be placed at the first step which is $97,080 per year, second step $101,988 per year or third step at $107,148 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $118,260 per year is reached on the salary schedule.

Our Vision for Social Justice
We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Recruitment Type: Open (Internal and External applicants)

Location District Office

Posting Number 0002010

# of Openings 1

Range 74

Salary YEARLY: $97,080, step 1 - $118,260, step 5 (see special instruction for initial step placement)

Position Status Permanent

Overtime Status Non-Exempt (eligible)

Position Full-Time

If temporary, employment duration: N/A

# of Hours Scheduled Per Week 40

Work Schedule By Day and Work Hours
Monday - Friday
8:00am - 5:00pm (normally)

Shift Differential % N/A

# of Months 12

Non-work Periods: N/A

EEO Job Category Technical/Paraprofessional

Employee Group Classified

Department M1085-Technology Cost Center

Position Definition
To plan, design, implement and operate computing networking systems including hardware and software, stand-alone, peer-to-peer and client/server operating systems in a major organizational unit at a college, satellite location or the District Office; to plan, organize and monitor district wide network, servers and telecommunication operations; and to develop and perform system procedures.

Distinguishing Characteristics

Computer and Network Technician - This is the journey-level classification in the Computer and Network Specialist series. This classification requires basic knowledge and experience to provide technical assistance to the District
Computer and Network Specialist - This classification requires more specialized knowledge and experience to provide technical assistance to other staff.
Computer and Network Specialist, Senior - This is the most advanced level classification in the Computer and Network Specialist series. Incumbents at this level work relatively independently and act as a lead on troubleshooting servers and networks that often impact multiple locations.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following:
Designs, installs, maintains, and administers server clusters, virtual environments, and connections to Local Area Network ( LAN )/ Wide Area Network ( WAN ).
Interfaces with user community to determine and document technical requirements for computer and network solutions.
Creates and manages project plans.
Provides leadership for dealing with change and ambiguous situations.
Provides high-level follow-through and problem solving for completing projects.
Designs and documents network architectures that are efficient, scalable and secure.
Provides high-level computer and network troubleshooting and solutions.
Plans, designs, implements and operates network telecommunication hardware, software and cabling.
Plans, designs, implements and administers user and group accounts, network printing services, Internet connectivity, network security, and network software applications.
Provides consultation, training and problem-solving support for client/server computer systems, network systems and applications.
Communicates with vendors and users to obtain information, resolve problems, arrange and conduct demonstrations.
Implements, and monitors security standards for all client/server platforms on student networks.
Implements, and monitors disaster-recovery standards, including audit requirements, legal requirements, risk analysis, recovery strategies, setup, maintenance of fault-tolerant hardware and data backup systems.
Participates in testing hardware and software products and makes recommendations on usage.
Participates in long-range planning efforts; serves in an advisory capacity to determine appropriate hardware and software needs for computing and networking.
Implements technical procedures (in person or remote) on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability.
Maintains data conversions, databases, and other applications to support computer operations; generates and writes reports and documentation.
May provide direction to technicians, student assistants, staff, and others who provide computer systems support.
Maintains records of activities; develops and maintains system documentation.
Obtains ongoing training and information to keep skills and knowledge current.
Coordinates, conducts and participates in end-user and peer training.
Communicates with faculty, staff and students via written, verbal and non-verbal methods in order to effectively provide technical services and instruction.
Performs related duties as assigned.

Minimum Qualification-Education/Experience

EXPERIENCE AND TRAINING
Five (5) years of experience planning, installing, operating, and maintaining local and wide area networks, computers and servers.
Two (2) years of experience managing network systems.
Demonstrated project management experience.

EDUCATION / LICENSE OR CERTIFICATE
Possession of a Bachelor's degree is highly desirable OR Equivalent to the completion of an Associate degree in computer science or related field. (Experience may be substituted for education on a year-for-year basis.)

Minimum Qualification-Knowledge Of
Principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, LAN , and WAN technologies including the operating systems, applications, protocols and topologies.
Installation, application, maintenance and repair of telecommunications cabling.
Installation, maintenance, and support of network management software packages.
Principles and theory of disaster-recovery design and planning including audit requirements, legal requirements, risk analysis, and recovery strategies.
Concepts and principles of security equipment (firewalls, Access Control Lists, Intrusion Detection Systems, etc.), threat vectors to information systems, Cloud computing, IP phone architecture, network storage and routers.
Principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, and network technologies including peer-to-peer, client server, and stand-alone operating systems, peripherals, applications, connectivity, protocols and topologies.
Safety procedures when working with electrical and electronic systems.
Principles of supervision and training.

Minimum Qualification-Skill To
Skill/Ability to:
Plan, design, implement, monitor, troubleshoot and operate LAN , WAN , telecommunication hardware and software, fiber and copper media.
Provide technical advice and assistance on matters relating to the installation and operation of LAN and WAN and telecommunication systems.
Provide technical advice and assistance on matters relating to the installation, operation, and support of computer systems including multiple networks, peripherals, telecommunications, and Internet.
Plan, design, implement and operate personal computers, network servers, multiple networks, network peripherals, virtual environments, storage area networks, telecommunications software and hardware, and fiber and copper media.
Supervise the work of others.
Exercise high level problem solving/troubleshooting skills and follow-through.
Coordinate, conduct and participate in end-user or peer training.
Use electronic test equipment and common small hand tools.
Execute and communicate oral and written instructions.
Understand technical manuals and instructions.
Work independently and effectively under pressure, adapting to changing demands.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Minimum Qualification-Ability To
N/A

Desirable Qualifications

Experience monitoring, tuning performance, identifying and resolving issues with Microsoft Windows Servers and workstations.
Experience maintaining and monitoring VMware host and guest servers (VMware VSphere and EMC VXrail).
Experience with writing Group policies in Windows Active Directory and endpoint management with Intune.
Experience writing and using PowerShell scripts.
Experience with Commvault backup.
Experience with Amazon Web Services or Microsoft Azure.

Job Open Date: 04/12/2024

Job Close Date: 05/20/2024

Open Until Filled No

Foreign Degree and Credit Statement:
In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

About Us

About the District

The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.

Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.

As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 41,364 students a year, in 2021-2022 fiscal year the demographic make-up of the students was 9% Black/African American; 21% Asian/Pacific Islander; 34% Hispanic/Latino; 25% White/Caucasian; and 11% Other.

The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.

Contra Costa College

Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.

Diablo Valley College

DVC is committed to increasing student success. The college has distinguished itself as one of the nation's most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC's career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.

Los Medanos College

Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.

Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract (Article 20-Benefits):

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)
All job offers of employment are conditional upon the applicant's satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

ADA Accommodations:
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to slever@4cd.edu . For administrative purposes, requests must be made at the time of application.

COVID-19 Information
N/A

Quicklink

Diversity Statement
It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Tell us how you meet the following two job qualifications: A) Five (5) years of experience in planning, installing, operating, and maintaining local and wide area networks, computers and servers. At least two (2) years' experience in managing network systems. Demonstrated project management experience AND B) Possession of a Bachelor's degree is highly desirable OR Equivalent to the completion of an Associate degree in computer science or related field. (Experience may be substituted for education on a year-for-year basis.
(Open Ended Question)
Please describe the vSphere infrastructure that you have worked on. Include the number of hosts, number of virtual machines, types of operating systems on both the hosts and guests.
(Open Ended Question)
* Please describe your experience working with Amazon Web Services or Microsoft Azure.
(Open Ended Question)
* Please describe the number of and operating systems on the servers for which you have had responsibility. Include the specific functions of the servers and give brief examples of the troubleshooting that you have performed to maintain the servers.
(Open Ended Question)

Required Documents

Required Documents

Resume/CV
Unofficial Transcript (must show degree(s) conferred)

Optional Documents

Application for Equivalency
Unofficial Transcript 2
Unofficial Transcript 3
Unofficial Transcript 4
Foreign Degree Evaluation Form (NACES Approved Agency)