...charge of the center’s overall performance on Quality metric
○ Responsible of designing QA strategy along with SOM/OM and Account Managers (remedial plan)
○ Defines standards and establish clearly defined quality methods for staff to apply
○ Conducts Root Cause...
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...Position Overview
The Client Operations Manager will be responsible for ensuring daily productivity amongst teammates. They provide a first level degree of escalation and should be able to make strategic systems or process decisions. They are also responsible...
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Immediate start
Worldwide
...POSITION OVERVIEW
The Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with clients, training the client on how to engage our services, analysing and presenting data, acting as a...
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Flexible hours
...established by the following three principles:
Our Mission Statement
Mission Leader role definition.
STRIDES values
2. Manage operational information of the business areas
Works with the business teams, leveraging technology when necessary.
Assists the...
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...monitoring, administration, and break/fix support of client’s managed appliance. You will be working with a team of IT professionals... ...administration activities on servers, network devices or other configuration items managed
Escalates issues to higher tier of support....
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Worldwide
Shift work
Night shift
...wide variety of technologies
What you’ll do at Insight
Manage, monitor, and troubleshoot WAN and LAN connections for multiple... ...in basic network troubleshooting and problem resolution
Configures new network equipment and connections
Handle day-to-day network...
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Worldwide
...exploits. The Senior Citrix Engineer will be responsible for managing and maintaining our Citrix infrastructure, ensuring optimal performance... ..., including XenDesktop, XenServer, and NetScaler.
Install, configure, and troubleshoot Citrix VDI applications and components....
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...Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or... ...: pre-qualification of accounts, product pricing, research, configuration and product information
What you’ll do at Insight
•...
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...Log, NT Server Hardware and also the scheduled backup software
Proactively manage and maintain the Active Directory structure, DNS, Web, SQL, Anti-Virus, File server services
Configure systems monitoring to closely monitor all the servers health, performance and...
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...is responsible for the day-to-day administration and Incident management of our clients’ server infrastructure and remediation of... ...University
~ Windows Server OS 2012R2 - 2019 installation, configuration, management, and troubleshooting
~5 years of experience in...
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...support for our customer's computing environment. You will be responsible for ensuring that our Managed Services Event Command Centre environments are operated and configured to meet or exceed customer and industry expectations. Also, this role will be a focal point for...
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Night shift
Weekend work
..., security, and reliability
Documenting system or network configurations, policies, and procedures
Evaluating modern technologies and... ...activities, including feasibility studies, testing, and risk management
What you will need to join Insight
Bachelor's...
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Weekend work
...knowledge in SNMP, DNS, DHCP, and/or SMTP.
Must have knowledge and experience in Network design.
Must have knowledge and experience in configuring switches and routers.
Knowledge in Firewalls and Load Balancer is an advantage.
Knowledgeable in the latest virtualization and...
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...opportunities, developing solution selling scenarios creating complex configurations, and other technical renderings. The Sales Engineer II -... ...solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy...
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Worldwide
Night shift
..., governance, and compliance, and the ability to mentor others are essential. The Division Head will also work closely with store managers to develop comprehensive sales plans and calendars for each store.
The ideal candidate for the Division Head position will have a...
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...Basic Function
Position Overview
The Partner Associate will be responsible for supporting the Partner Manager who is managing and developing the relationship between Insight and its strategic partners. The Partner Associate will help execute marketing plans...
Shift work
Night shift
...pivotal in directing and coordinating processes related to business planning, local transcreation of global marketing plans, portfolio management, new product launches, and multi-channel marketing. The successful candidate will be responsible for the development of annual...
Full time
Local area
...revenue, expense, productivity, and other strategic projects. This position will support the efficiency, profitability, and expense management for the Client Operations team.
What you’ll do at Insight
Proactively identify, analyze, and recommend business process...
Worldwide
...services
Events Associate for GFS Team perform these actions effectively and drive the efficiency and effectiveness of the incident management process
Process Critical High Priority/Severity to Minor Alerts/Incident including Creation, Escalation of High Priority/...
Local area
Worldwide
Shift work
...data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates...
Worldwide
...ongoing focus on meeting operational objectives
Strong written and verbal English communication skills
Able to successfully manage multiple priorities
Proven ability to communicate effectively across all levels of the organization
Strong commitment to company...
Night shift
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell...
Full time
...with the creation and maintenance of Microsoft contracts
Participate in the onboarding of new clients into Insight’s system
Manage client contract document library
Provide Microsoft License Statements
What you will need to join Insight:
Bachelor's/College...
Contract work
Worldwide
Shift work
Night shift
...execution. The ideal candidate will have over a decade of legal experience, preferably in multinational corporations, and be adept at managing commercial contracts and conducting legal research.
The Senior Legal Counsel position at the company requires a candidate with a...
Full time
Contract work
...building high-performing teams. The Head of Data Operations will also be expected to set and communicate the organization's strategy, manage stakeholders up to C-suite level, and lead a team of Circle Leads within the Super Circle.
To be considered for this role,...
Full time
...dates, to maximize sales potential
Ensure that delivery dates on the system are accurate and updated where applicable
Backlog management; ensuring all PO’s are placed on the day of receipt and following up with distributors for ETA’s
Manage incoming workflow...
Worldwide
...writtencommunication skills and embrace a team environment.
The position focuses on services business accounting and analysis and reports to the Manager, Accounting
What you’ll do at Insight
Prepare and document journal entries and related account reconciliations....
Worldwide
Flexible hours
...strengthening the brand position, providing strategic communication and direction across the organization. Responsibilities include managing both external and internal communications, aligning with global strategies, and building a local communication team. The role...
Full time
Work experience placement
Local area
...year Associate Degree (field related) or equivalent experience required
Must have a minimum of 1-2 years NOC monitoring, events management or technical support experience
Requires working knowledge of hardware/software concepts, including supported Microsoft...
Worldwide
Night shift
Weekend work
...Chief Investment Officer to join their dynamic and people-centric organization. This strategic leadership role is pivotal in the management team, driving financial performance and shaping both short and long-term strategic plans. The successful candidate will be responsible...
Full time
Temporary work
Work experience placement