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$129.5k - $207k
Job Description:The Senior Program Manager, CC (Customer Care) Programs is responsible for leading high-impact initiatives that enhance the internal and external customer and team member experience while enabling seamless operational execution. This role drives the strategic...SuggestedLocal areaFlexible hoursShift workChewy
Bellevue, WA1 day ago- Chewy is seeking a Senior Program Manager, VOC to lead high-impact initiatives that enhance customer and team member experiences while enabling seamless operation. You will partner with senior leaders across Customer Care and cross-functional teams to deliver scalable...Suggested
- Description: The Program Manager Customer Success position is expected to bring value at the strategic level to both Century and our customers by utilizing their extensive knowledge of Century’s supply chain operations and IT solutions provided. The Program Manager Customer...SuggestedContract workWork at officeImmediate startRemote workShift work
Century Distribution Systems
Seattle, WA1 day ago - NRG Energy seeks a Senior Program Manager, Customer Validation to define and execute customer validation strategies ensuring products are ready to deliver exceptional experiences before launch. As a highly autonomous individual contributor, you will partner with Product...Suggested
$143.4k - $216.9k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...you are the future of Salesforce.About the roleThe Senior Program Manager plays a meaningful role leading both large-scale, cross-...SuggestedFull timeShift workSalesforce
Seattle, WA20 hours ago$135.4k - $171.4k
...Impact: Leads strategic and operational programs that advance renewals performance, drive recurring revenue growth, and improve customer retention across Splunk and Cisco. Translates... ...frameworks to drive visibility, manage dependencies, and mitigate risks across complex...SuggestedFull timeTemporary workLocal areaRemote workFlexible hoursCISCO Systems
Seattle, WA1 day ago$115.6k - $160k
Network Solutions is at the center of how Amazon's Customer Service (CS) network operates - and we're looking for a Senior Program Manager who will help shape what it feels like to work here. This is a role for someone who wants to build the programs, mechanisms, and culture...SuggestedApprenticeshipFlexible hoursAmazon
Seattle, WA1 day ago$148.7k - $201.2k
The Customer Experience Improvement (CXI) Product and Tech team ensures we continue to raise the bar on customer experience across... ...loop between detection and fix.We're looking for a Technical Program Manager who can drive delivery across this system. You'll own cross-functional...SuggestedFlexible hoursAmazon
Seattle, WA20 hours ago$148.7k - $201.2k
We are hiring a Senior Technical Program Manager within the Associate Experience (AE) organization to drive the delivery and execution of CSALT (Customer Service Abstraction Layer Technologies) — Amazon Customer Service's standardized GraphQL data platform that provides...SuggestedFlexible hoursAmazon
Seattle, WA1 day ago$148.7k - $201.2k
Amazon Customer Service is reimagining the associate experience from the ground up. We're building a future where every associate—from... ...them as individuals.Network Solutions is seeking a Technical Program Manager to lead program execution orchestration for the Associate...SuggestedFlexible hoursAmazon
Seattle, WA2 days ago$148.7k - $201.2k
As a Sr. Technical Program Manager for Amazon Customer Service (CS) Social, you'll orchestrate the programs that make social customer service possible at scale across billions of customer touchpoints.You'll own the execution of complex, cross-functional initiatives spanning...SuggestedWorldwideFlexible hoursDay shiftAmazon
Seattle, WA20 hours ago$115.6k - $160k
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative... ...better decisions and teams can move quickly. As the Senior Program Manager of CLS Business Operations, you will serve as a strategic...SuggestedTemporary workWorldwideFlexible hoursAmazon
Seattle, WA1 day ago- Chewy is seeking a Senior Program Manager, CC (Customer Care) Programs to lead high-impact initiatives that improve customer and team member experiences while ensuring operational execution. You will own the strategic pipeline, coordinate with senior leaders, and drive...Suggested
$140k - $190k
...services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart... ...and more sustainable homes. Position Summary The Senior Program Manager, Customer Validation is responsible for defining and...SuggestedTemporary workFlexible hours- ...develop and drive after-sales service strategies that address customer needs and business priorities. Identify customer journey gaps,... ...Bachelor's degree.- 3+ years of relevant experience in product management, service strategy, customer experience, service operations, or...Suggested
TikTok
Seattle, WA20 hours ago $177k - $239.4k
Customer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company. Amazon Customer... ...at global scale.We are seeking a Principal Technical Program Manager to own the strategic relationship between Amazon Customer Service...Flexible hoursAmazon
Seattle, WA1 day ago$132.7k - $206.8k
...brings agreements to life. Over 1.5 million customers and more than a billion people in over 1... ...’s lives. With intelligent agreement management, Docusign unleashes business-critical... ...you'll doAs a CS Strategy & Operations Program Manager, you will be responsible for designing...Permanent employmentFull timeContract workWork at officeLocal areaRemote work2 days per weekDocuSign
Seattle, WA3 days ago$143.4k - $216.9k
...within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...Shift work- Quickparts is hiring a Program Manager with an engineering mindset and a passion for exceptional customer experiences to serve as the central hub for customer service and program management. In this role, you’ll organize complex projects from RFQ to completion, coordinating...Remote job
- Quickparts Acquisition Inc is seeking a Program Manager with an engineering mindset to serve as the central hub for customer service and program management. You’ll organize complex projects from RFQ to completion, coordinating internal experts, external partners, and customer...Remote job
- ...safe and trustworthy for buyers, sellers, and creators.In this role, you will identify opportunities to improve the post-purchase customer experience by analyzing customer feedback, business needs, and performance data, and translate insights into product and process improvements...
TikTok
Seattle, WA20 hours ago $148.7k - $201.2k
...planning values.• Intercept builds for emerging customer requirements and communicate changes per... ...to meet the org goals.• Initiate and manage projects to meet power usage targets.•... ...DeliveryBasic qualifications- 5+ years of program management or technical project management...Flexible hoursAmazon
Seattle, WA20 hours ago$115.6k - $160k
At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages...For contractorsApprenticeshipFlexible hoursAmazon
Bellevue, WA20 hours ago$130k - $185k
AWS is seeking a strategic Senior Program Manager to define and lead the global expo experience across AWS's 1P events portfolio. As organizations... ...will shape how AWS showcases its capabilities, connects with customers, and drives engagement through world-class expo experiences...InternshipWorldwideFlexible hoursAmazonWebServices
Seattle, WA4 days ago$126.2k - $264.1k
Program Management Snr Manager - Platform PlanningOverviewOracle Cloud Infrastructure (OCI) is seeking an experienced Program Management Senior... ...with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover...Contract workTemporary workFlexible hoursOracle Corporation
Seattle, WA1 day ago$104.1k - $155.4k
...(DSPs - the independent business owners who deliver packages to Amazon's customers) reliably meet customer demand, grow sustainably, and perform at their best.We are looking for a Program Manager to own worldwide metric fidelity and capacity dispute resolution for DSP...Temporary workWorldwideFlexible hoursAmazon
Bellevue, WA3 days ago$115.6k - $160k
The Sr. Program Manager for NAS Selection owns the end-to-end program cadence and operational mechanisms that drive selection strategy across... ...empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation...Flexible hoursDay shiftAfternoon shiftAmazon
Seattle, WA4 days ago$115.6k - $160k
Amazon's Legal Operations organization is looking for a Program Manager to lead eDiscovery program delivery at a global scale. In this role... ...qualification - Experience communicating with customers, technical, regulatory, business teams, and management to collect...Flexible hoursDay shiftAmazon
Seattle, WA3 days ago- .... Join us!ABOUT THE ROLEBlink Health is looking for a Senior Program Manager, People Operations to own our Leave of Absence and Accommodations... ...Us:It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive...Local areaFlexible hours
Blink Health
Seattle, WA2 days ago $115.6k - $160k
...dedicated team members who can help us navigate this dynamic landscape.Fuse Billing Operations team is looking for a customer obsessed Sr. Program Manager with a strong track-record of delivering results and project management experience to support our Pre-Launch and...ApprenticeshipLocal areaWorldwideFlexible hoursAmazon
Seattle, WA4 days ago
