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The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC ; The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring...
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Job Title: Manager, IT Service Desk
Job Summary: The Manager, IT Service Desk leads the North... ...IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced. They will partner...
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...Title: Service Desk Technician
Location: Hybrid 10 days a month in Winchester, Virginia
Duration: 6+ months
Compensation: $... ...Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting...
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...Job Description
Job Description About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. In this position, you’ll work on a wide variety of...
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...efficient resolution of IT issues and maintain high service levels. Exercise your expert judgment in an... ....
Responsibilities:
Provide help desk support and resolution of end-user problems IT related issues involving customer owned workstations, laptops, mobile devices,...
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Job Description Akira Technologies is seeking a highly organized and customer-focused Service Desk Escalation Coordinator to join our team for a critical project supporting the United States Army. As a key member of our service desk team, you will be...
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...and technical challenges. Without you, it’s just data.
The Service Desk Team Lead will oversee service desk issues of all tiers and... ...challenges, conduct in-depth root cause analyses, and develop custom solutions. The Team Lead will maintain standard operating procedure...
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...:
Evolver Federal is seeking a candidate to satisfy an IT Service Desk Team Lead role request for a program to support a government... ...effectively with technical, non-technical, and executive-level customers, both written and orally - showcasing the ability to...
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...employees
Federal employees - Competitive service
Individuals with disabilities
Land... ...Veterans
Duties
As a Service Desk Coordinator , you will:
-Be responsible... ...) and trends regarding Ginnie Mae customers, systems, and processes.
- Serve as a Contracting...
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...things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
Description of Task to be Performed:
•The Service Desk Officer is a Network Operations Center Watch Administrator...
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...District Of Columbia Full-Time May 3, 2024
Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging opportunity to provide Tier 1 support for our DOJ OJP customers in Washington DC. The Service Desk Specialist will be part of a...
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...DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION
Service Desk Specialist I - Washington DC - Entry Level - US NAVY -
The Service... ...the Contact Center who receives, investigates and resolves customer inquiries originating from phone, e-fax, email, chat, and...
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...certifications or technical support certifications preferred.
Responsibilities:
•Serve as the primary point of contact for all IT help desk inquiries, ensuring timely and accurate resolution of issues.
•Provide phone, email and in-person support for a variety of IT...
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...and technical challenges. Without you, it’s just data.
The Service Desk Tier 3 On-site Support shall resolve the most complex... ...technical challenges, conduct in-depth root cause analyses, and offer custom solutions to the user community. Tier 3 is also responsible...
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...technical challenges. Without you, it’s just data.
The Service Desk Tier 1 On-site Support will log and perform initial triage involving... ...detailed records.
Build and deploy equipment to customers (i.e. Laptops, Desktops, Mobile devices, printers, video conferencing...
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...Job Description
Job Description Responsibilities:
Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.
Supervising the DC Service...
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...Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk... ...support to ensure that they are able to provide high-quality customer service to the firm's staff and clients.
Developing and implementing...
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Circinus is seeking a proactive and experienced Service Desk Manager to lead our dynamic Service Desk team in providing exceptional IT support... ...and service requests while maintaining high levels of customer satisfaction. This role requires strong leadership skills, technical...
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Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and... ...the daily operations of the IT service desk, including incident management, service requests... ...point for complex technical issues and customer complaints, resolving them in a timely...
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Immediate start
...Service Desk Team Lead, Washington, DC
The Service Desk Team Lead will provide hands-on technical support related to computer systems, hardware, or software. It will require strong technical knowledge and effective on-site and remote communication to both understand...
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