Customer service project manager jobs in Philippines

 ...Position Overview The Customer Care Representative provides a meaningful, omnichannel experience to Insight Customers when they dial...  ...appropriate. Ability to multi-task by answering phones, servicing customers and teammates while taking accurate notes for tracking... 

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities... 

 ...Head of Project Control About the Company Esteemed renewable energy firm Industry Renewables & Environment Type Privately...  ...controls, offering insights and recommendations to senior management. Applicants for the Head of Project Control position should... 

 ...Req ID: 279081 NTT DATA Services strives to hire exceptional, innovative and passionate...  ...apply now. We are currently seeking a Customer Care Sr. Representative to join our team...  ...solutions, applications development and management, managed edge-to-cloud infrastructure... 

 ...FUNCTION Position Overview The Services Technician role will be responsible for...  ...administration, and break/fix support of client’s managed appliance. You will be working with a...  ...to phone calls, chats or self-service customer touchpoints and assist clients for any... 

 ...Devices Alerts/Incidents when there is a service disruption, for service requests, and...  ...providing a point of communication with the customer in terms of infrastructure health and a...  ...and effectiveness of the incident management process Process Critical High Priority... 

 ...FUNCTION Position Overview The IT Service Desk Representative is responsible for...  ...the front line in support of Insight Customers and will provide assistance via phone, email...  ...you'll do at Insight Effectively manage issues through multiple forms of inbound... 

 ...operational by following established procedures; reporting Ensure escalation situations are managed and corrected quickly and professionally Drive customer satisfaction through service excellence Ensure customer calls are properly logged for continuous improvement. Learn... 

 ...Overview The Client Operations Manager will be responsible for...  ...the proper execution of Service Level Agreements to ensure they...  ...ability, forecasting, feedback, customer service, efficiency and...  ...procurement •    Assist in special projects for clients and our sales... 

Position's General Duties and Tasks In these roles you will be responsible for: Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc. Create written...

 ...BASIC FUNCTION Service Accountant is a dynamic and detail - oriented corporate...  ...accounting and analysis and reports to the Manager, Accounting What you’ll do at Insight...  ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year ~... 

 ...minimum of 1-2 years NOC monitoring, events management or technical support experience...  ...respond to questions from groups of managers, customers, other employees a must Able to...  ...Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As... 

 ...Food Service Head About the Company Well-established fast-moving consumer goods company Industry Food & Beverages Type...  ...the adoption of best practices in sales, trade marketing, and management disciplines. The role demands a leader who can expand the Food... 

 ...OVERVIEW The Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading...  ...with Sales, Pre-Sales and Project teams. • Be a trusted/strategic...  ...with the Account team to drive customer satisfaction. • Ensures Client... 

 ...Kevin Hale, and many others. We're looking for a Bilingual Chinese - English Non-Voice Customer Support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for... 

 ...responsible for coordinating Workforce functions which includes management of workforce personnel, headcount, forecasting, reporting,...  ...software as well as MS Office applications (MS Access, Excel, MS Project, Powerpoint) •    Must have 2 – 4 years experience in the... 

 ...Position Overview The Financial Services Representative is responsible for the effective resolution of client AR within an assigned...  ...Insight finance department.  This position will report to the Manager Financial Services.  What you’ll do at Insight Manage an... 

 ...Responsibilities We are looking for Field Service Technician in our Philippines office reporting to Field Service Manager (Asia), ROLE AND RESPONSIBILITIES •    Install...  ...•    Maintain good relationship with IGT customer •    Maintain IGT Field Service Image with... 

 ...Responsible of designing QA strategy along with SOM/OM and Account Managers (remedial plan) ○ Defines standards and establish clearly...  ...Sigma Green Belt QA Tools and processes Data Analytics Customer Experience Other Skills and Experiences (Min) At least 2... 

 ...Executive Director & Head of Securities Services, Client Billing Operations About the...  ...Services Finance Banking Wealth Management Banking & Mortgages Asset Management...  ..., experience in business transformation projects, and the ability to enhance end-to-end...