...will be responsible for answering inbound customer calls and emails as it pertains to their...  ...of the internship with various internal teams for overall knowledge of the Digital...  ...HR professionals to help prepare for a successful transition. Interns will engage in on-the... 
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Hourly pay
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Full time
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Oracle

Washington DC
3 days ago
 ...our diverse and talented workforce who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate...  ..., experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining... 
Suggested
Contract work
Flexible hours

Leidos

Riverdale, MD
1 day ago
 ...Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver,...  ...Processes: Communicate with internal and external workgroups related to project...  ...The Company  · We believe in generating success collaboratively, enabling long-term... 
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For contractors
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IT Concepts

Riverdale, MD
7 hours agonew
 ...and recommend better solutions for the customer to improve the software developer experience...  .... Skills Requirements: FOUNDATION FOR SUCCESS (Basic Qualifications) Bachelor's...  ...appropriate technical level for audience. Mentor interns and employees as needed. All other... 
Suggested
2 days per week

Sky Solutions LLC

Riverdale, MD
2 days ago
Hybrid/Remote Position About the role: Our Customer Success Associates pick up where our Implementation team leaves off, working closely with...  ...experience preferred This is a demanding position with high internal visibility, that requires strong priority management and high... 
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Remote job

Trigenx

Washington DC
9 hours agonew
Customer Success Manager, US Remote Since 2014, Ireckonu has raised the bar in the hospitality tech industry, with many of our solutions...  .... This means we can provide solutions ranging from big international brands to small regional chains so everyone can undergo true... 
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Remote job

IRECKONU

Washington DC
2 days ago
Customer Success Manager Location: Hybrid, 2 days/week in Bethesda, MD office Overview: Collage Group is the leading Cultural Intelligence...  ...platform, and data tools. Report key performance metrics to internal and external stakeholders, ensuring customer satisfaction. Track... 
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Local area
Flexible hours
2 days per week

Collage Group

Bethesda, MD
2 days ago
 ...more about us, check out our blog! The Impact As the Head of Customer Success, you'll have the opportunity to work closely with the CEO &...  ...positive experience integrating Method You will be the customer's internal advocate, helping ensure an excellent Method experience, and... 
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Method Financial

Washington DC
9 hours agonew
Description As a Customer Success Manager at Meltwater, your daily duties will revolve around ensuring the ongoing success and satisfaction...  ...you will do: Manage the alignment of customer needs with internal stakeholders, including Premium Support, Renewal Manager, and... 
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Meltwater

Washington DC
9 hours agonew
Customer Success Specialist Department: Customer Experience Location: Wilson Language Training is a pioneer and leader in championing the...  ...a proactive, customer-centric attitude. Work with other internal teams to ensure seamless transitions throughout the customer... 
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Wilson Language Training

Washington DC
7 hours agonew
 ...to succeed while delivering value to our customers. Be challenged by innovation and grow...  ...the globe. The Opportunity The Customer Success Manager is a high visibility role that plays...  ...advocate and voice of the customer with internal teams and channel partners to ensure the... 
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P3Hired

Arlington, VA
10 hours agonew
 ...that be you? About the Role: Goodshuffle Pro is seeking a Customer Success Manager to handle a wide range of responsibilities, with the...  ...general account satisfaction. Serve as the voice of the customer internally. Analyze customer engagements and drive improvements to... 
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Work experience placement

Goodshuffle Pro

Washington DC
2 days ago
Customer Success Manager Department: AMCS Employment Type: Full Time Location: Washington, D.C. Description What's the role? With revenue...  ...identify growth opportunities Liaising with cross-functional internal teams (including engineering, product development, sales and... 
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Holiday work
Full time
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Home office

Elliptic

Washington DC
2 days ago
 ...conscientious about attending to detail. Customer Service - Works with clients and...  ...particular knowledge, skills, and abilities to successfully perform the duties of the position. Such...  ...Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.... 
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Relocation

Social Security Administration

Riverdale, MD
1 day ago
 ...our diverse and talented workforce who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate...  ..., experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining... 
Suggested
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Flexible hours

Leidos

Riverdale, MD
4 days ago
Description: As a Customer Success Specialist, you are responsible for retaining current customers, onboarding new customers, upselling freemium customers, and driving customer satisfaction. This role is primarily focusing on inside customer outreach but also requires... 
Temporary work
Casual work
Local area
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Flexible hours

EdClub

Rockville, MD
10 hours agonew
 ..., and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 35...  ...market leader in grassroots advocacy software. As a Customer Success Manager , you will be responsible for driving product adoption... 
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Local area
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Weekend work

Quorum

Washington DC
2 days ago
 ...locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity,...  ...team for scheduling and client service with extended hours Customized Marketing Autonomy, but with access to case consultation... 
Part time
Private practice

Thriveworks

Riverdale, MD
3 days ago
Hybrid/Remote Position In this role you will: Own customer relationships, acting as their primary point of contact and trusted advisor....  ...Proven experience in a customer-facing role, such as customer success, account management, or sales. Excellent interpersonal and communication... 
Remote job

Trigenx

Washington DC
2 days ago
 ...Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share...  ...is a precondition of employment. What You'll Do As a Customer Success Manager, you will be responsible for ensuring the success and... 
Holiday work
Temporary work
Local area
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Work from home
Flexible hours
Shift work
2 days per week

Lilt

Washington DC
9 hours agonew
Overview/ Job Responsibilities Sev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to... 
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Relocation

Sev1Tech

Washington DC
3 days ago
 ...strategy around CDK solutions: working with customers to ensure they understand CDK's products...  ...strategies to ensure continued success of CDK applications and new layered application...  ...handling all aspects of client and internal communication Ability to travel to client... 
Visa sponsorship

CDK Global

Washington DC
2 days ago
Aristotle is seeking a Customer Success Manager (CSM) to join an established campaign team supporting our fundraising and compliance software...  ...customers, collecting and delivering customer feedback to internal teams identifying customer needs, ideas, and challenges. Advocate... 
Full time
Work experience placement
Casual work
3 days per week

Aristotle

Washington DC
3 days ago
 ...this role, you’ll partner with assigned customers to help them build their winning workforce...  ...’ll build and continually update mutual success plans, aligning customer goals with an...  ...strategy. With the additional support of internal cross-functional subject matter experts,... 
Holiday work
Temporary work
Night shift

iCIMS

Washington DC
4 days ago
 ...digitally connect the world and shape the future. The Role The Customer Success Advocate II is a customer-facing role that ensures our small...  ...risk accounts; handle urgent customer concerns and escalate internally when necessary (i.e., Service Improvement Plans) • Partner... 
Full time
Contract work
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Work experience placement
Immediate start
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Lumen Inc

Washington DC
4 days ago
Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM’s overall responsibility is to build, maintain and grow our customer relationships by being their website performance... 
Holiday work
Temporary work
Remote job
Flexible hours
Shift work
Afternoon shift

DealerOn

Rockville, MD
2 days ago
Account Director, Customer Success Location: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered. Overview: Join Collage Group's dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive... 
Local area
Remote job
Flexible hours
2 days per week

Collage Group

Bethesda, MD
2 days ago
Job Title: Senior Customer Success Manager Role Overview: The Senior Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with... 
Remote job
Flexible hours

Trellix

Washington DC
7 hours agonew
Enterprise Solutions Customer Success Manager 1800 Duke St, Alexandria, VA 22314, USA Req #801 Friday, April 12, 2024 SHRM is a member-...  ...organizational needs, and effective problem resolution. Partner with internal SHRM team members and internal partners to provide support,... 
Work visa
Flexible hours

SHRM

Alexandria, VA
9 hours agonew
 ...helping to unlock human potential. What We're Looking For: The Customer Success Manager will help define the way that we work with our...  ...through multiple platforms in order to establish progress against internal and customer KPIs and customer health scores. Work... 
Holiday work
Full time
Contract work
Local area
Remote job
2 days per week

2U

Lanham, MD
2 days ago