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- ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
$116.2k - $229.1k
...world-class product management / engineering to create a sustainable, profitable product business. Within Converge Mobility, Seamless CX is one of the portfolio's priority pillars, encompassing products across Commerce, Aftersales, and Remarketing - designed to help...Suggested$115k - $135k
...Partner with the supply chain team to manage timelines, lead times, and inventory planning for new product launches Packaging, Inserts & CX Touchpoints Own decisions related to packaging design, unboxing experience, and inserts that enhance the customer journey and...SuggestedFull timeContract workCasual workRemote workHome office- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...SuggestedRemote work
- ...Duration : 3-6 Months We are seeking a technical Contact Centre Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...Suggested
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
$107.6k - $198.4k
...be available. Preferred: Experience with emerging AEP artificial intelligence capabilities, including RT-CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer Experimentation Experience with cloud data platforms, including Snowflake...SuggestedVisa sponsorship- ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
- Intuit is seeking an in-person Customer Advisor to deliver a premium, hospitality-focused experience in-store. You will connect with customers, understand their needs, and guide them to the right TurboTax services or experts, acting as a welcoming host and navigator. This...SuggestedSeasonal work
$70.35k - $196k
...technology platforms. Hands‑on experience, solutioning and implementing Gemini Enterprise Customer Experience (GECX), including Google CX Agent Studio or CCaaS. Strong understanding how Generative AI is reshaping this industry. Experience in a consulting environment...SuggestedWork experience placementWork at officeLocal area- ...Commissioning Manager to oversee all commissioning activities on construction sites across North America. You will review plans, lead CX processes, and coordinate with field teams to ensure systems meet project requirements. The role demands strong leadership, mentoring...Suggested
$62k - $103k
...process improvement, and training development. Candidates should understand insurance/contact center operations and drive data-informed CX enhancements. The role offers a salary range of $62,000 to $103,000 and a hybrid work arrangement with up to 25% travel. Relocation...SuggestedRelocation package- Osaic is seeking a Customer Experience (CX) Manager to lead enterprise CX strategy for financial advisors in wealth management. You will be the voice of our clients, championing experiences that build trust, loyalty, and advocacy across digital and human touchpoints. The...
- DoorDash is seeking a Director of Customer Experience Strategy & Operations to define and scale the operating systems affecting user experience. This role will lead a S&O team to optimize customer interactions and streamline processes. Ideal candidates will bring 10+ years...
- EcoShield Pest Solutions is seeking a Director of Customer Experience to lead a multi-layered CX organization and own service delivery across channels. You will drive performance metrics, collaborate with Workforce Management and Quality teams, and translate company goals...
- A leading livestream shopping platform is seeking a Customer Experience agent focused on complex high-value cases. Responsibilities include investigating transactions, ensuring fair resolutions, and collaborating with various teams for effective outcomes. Ideal candidates...Remote jobWork at officeWork from homeFlexible hours
- A global leader in customer experience is seeking luxury brand evaluators in Tempe, AZ. In this role, you will visit luxury boutiques or evaluate online experiences, providing critical feedback to renowned brands like Louis Vuitton and Prada. Ideal candidates will be observant...Flexible hours
- Accenture is seeking a hands‑on Specialist to deepen expertise in Google Cloud GECX solutions and support delivery teams for client engagements in Scottsdale. You will work directly with clients, senior architects, and cross‑functional teams to design and implement modern...
- EŌS Fitness in Goodyear, Arizona, is hiring for a customer service leadership role dedicated to enhancing member experience. The position requires proven customer service experience, strong communication skills, and multitasking abilities in a fast-paced environment. Responsibilities...
- ...designed to provide hands-on experience across engineering, business operations, data analytics, and finance. You will participate in CX initiatives, gain exposure to feedback platforms, and contribute to higher customer satisfaction and process improvements. As part of...InternshipSummer internshipFlexible hours
- Baker Tilly US is seeking an AI Enablement Sr. Manager to accelerate responsible, measurable AI adoption across Marketing, Sales and Client Experience. This role combines hands-on AI expertise with program leadership to scale AI-enabled operations. You will lead the department...
- ...nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise migration and transformation program. The role will focus on delivering...Full timePart timeInternshipRemote workRelocation
Miratech
Phoenix, AZ11 days ago - Gerber Collision & Glass in Scottsdale, AZ is seeking an Estimator to deliver exceptional customer experiences while assessing vehicle damage and coordinating repairs with customers, insurers and the shop team. You will document damage, prepare accurate estimates, communicate...
- Fraud Insights Operations Analyst, Cx False Positive Tempe, AZ About the Team The Cx False Positive (FP) Team within the DoorDash Integrity department stands at the forefront of ensuring the security and integrity of our platform. As a member of this team, you'll play...Work at officeLocal areaAfternoon shift
- ...develop program briefs that drive customer journeys and results. You will advocate data-driven strategies, manage integrated teams, and apply learnings to optimize future initiatives while expanding the brand’s CX and portfolio growth. #J-18808-Ljbffr Fingerpaint Marketing
- Opendoor in Tempe, AZ seeks an Experience Advocate Manager to lead and coach a team of Experience Advocates, driving world‑class customer experiences across channels. You will oversee coaching, performance management, staffing and escalation processes while collaborating...
- A leading homebuilder firm in Phoenix is seeking a Regional Director of Design Center Operations to oversee design studio operations. This role includes strategic oversight, team leadership, and ensuring a seamless home selection process. The ideal candidate will have a...
