Get new jobs by email
- ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
- ...all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance...SuggestedRemote job
- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...SuggestedRemote work
- ...Requirements Role Overview We are seeking a technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...SuggestedWork experience placement
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
$130k - $200k
...its strong safety culture and long-term portfolio of complex infrastructure projects. The company is looking for a Project Manager, CX (Commissioning Manager) to plan, coordinate, execute, and oversee commissioning activities. The role requires strong expertise in MEP...SuggestedPermanent employmentTemporary workFor contractorsFlexible hours- Job Description Job Description The Senior Analyst, Customer Experience and Commercial Analytics owns how Dobson measures the customer experience and the operations that deliver it. This role runs the Qualtrics NPS program, produces the recurring scorecards for customer...SuggestedRemote work
Dobson Technologies
Oklahoma City, OK5 days ago - ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
$155k - $410k
Industry/SectorEUR X-SectorSpecialismOracleManagement LevelDirectorJob Description & SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These...SuggestedFull timeTemporary workH1b$124k - $280k
...business issues from strategy to execution, focusing on sales, marketing, finance, and operations- Utilizing Oracle Customer Experience (CX) and Revenue Management Cloud Service (RMCS) to enhance client business processes- Overseeing the deployment of Oracle Utilities...SuggestedFull timeH1bRemote work$77k - $202k
...with clients to transition from resource-intensive models to subscription-based business models- Utilizing Oracle Customer Experience (CX) and Revenue Management Cloud Service (RMCS) to enhance client engagement and billing processes- Managing accounts receivable and...SuggestedFull timeH1b$25 - $28 per hour
...understanding of scope, schedule, cost, quality, resource, and deliverable management Experience with AT&T Network projects, T-Mobile CX, Verizon CX, Dish Network CX, troubleshooting, maintenance, and new site builds Climbing Safety & Rescue Certification (assistance...SuggestedDaily paidFull timeInterim roleLocal areaFlexible hoursPearce Services
Tulsa, OK6 days ago- ...experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean...
- ...experience and encourage Google reviews.Manage member accounts, including cancellations, plan changes, and overall member experience (CX).Stock and organize detail centers to maintain accessibility and inventory accuracy.Empty trash cans regularly and maintain clean...
- ....Key ResponsibilitiesPromotes a positive Company Culture by fostering friendly and constructive employee relations.Develops the QAQC/Cx scope, schedule, and budget. Reviews outgoing QAQC/Cx estimates with Estimating Department to ensure accuracy. Properly utilizes internal...
$216k - $324k
...track KPIs for customer satisfaction, product adoption, retention, and renewal rates; partner with the Chief Product Officer to align CX initiatives with product roadmap and business objectives; serve as the executive sponsor for major customer accounts and strategic...Local area$110k - $130k
...helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to...- ...we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer...
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Remote job
- MCI is a rapidly growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and cloud‑based solutions across multiple industries. It operates call centers both on‑site and remotely, using advanced technologies...Remote jobFull timeTemporary workCasual workWork at officeLocal area
- ...Technology Specialties customer support customer service customer support customer service ccaas customer experience cx contact center and ai Business Classifications B2C B2B About the Role The Company is seeking a Chief of Staff...
- ...its market presence and brand recognition. The successful candidate will be responsible for making the company a household name among CX leaders, with a focus on brand marketing, product marketing, channel building, and new-market development. This is a hands-on,...
- ...branding channel design coverage design content marketing content strategy copywriting creative customer experience cx demand generation design digital marketing digital media direct mail email marketing growth strategy lead...
$186.9k - $267.7k
...customer.• Feed recurring customer patterns back into product and engineering roadmaps as concrete requirements.• Build and support the CX-driven runbooks and documentation from lessons learned and for future SSE deployments.• Use AI-assisted log analysis with strong...Full timeTemporary workLocal areaRemote workFlexible hours- ...outreach and take proactive action. SaaS Savvy: Experience working in SaaS is required (bonus points if you have experience with CX, support, or customer communications products). Front operates on a hybrid model — we come together in the office each Tuesday,...Full timeWork at officeImmediate startRemote workWork from homeMonday to FridayFlexible hours
- ...center software computer software technology customer experience innovation enterprise customer service csat cx contact center ccaas and ai customer experience automation customer experience software contact center as a service...
- ...disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance...Remote job
