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$143k - $151k
...community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The CX Vendor Manager leads the performance and continuous improvement of Instacart's outsourced Business Process Outsourcing (BPO) network,...SuggestedPermanent employmentWork at officeRemote workWork from homeFlexible hours$85k - $100k
The Problem Flock's Fin/Intercom AI agent is the first response most customers get. That agent has to sound like Flock, resolve real issues, and know precisely when to stop and hand off to a human, especially on trust-critical accounts. Right now that design work is split...SuggestedRemote work$84k - $98k
...metallurgy, biomedical, and material handling. We currently have an exciting direct-hire opportunity for a Customer Experience (CX) Program Specialist at our U.S. headquarters in Virginia Beach, Virginia! The Customer Experience (CX) Program Specialist...SuggestedWork at officeRemote workWorldwide- ...driven systems, and cloud-native technologies, collaborating closely with product, architecture, workforce management, telephony, and CX platform teams. Responsibilities: Design and develop enterprise-scale routing engines that distribute voice and digital...SuggestedFull timeInternshipRemote workRelocation
- ...continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Job Title: Oracle Cloud CX Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports to: President Work Location/Travel...SuggestedBi-weekly payFull timeTemporary workWork at officeRemote workFlexible hoursNight shift
- ...relational databases, data modeling, integration data flows, and transactional design. ~ Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement. ~ Excellent communication skills, including the...SuggestedFull timeInternshipRemote workRelocation
- ...exceeds 25%. Job Description We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven...SuggestedFull timeInternshipRemote workRelocation
- Social Discovery Group ( (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG's products redefine the way people interact and connect with one another...SuggestedRemote jobFull timeWork at officeWork from home
- ...same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit roadie. com . As a CX Content Specialist , you will play a critical role in developing, organizing, and maintaining high-quality internal and external content...SuggestedFull timeLocal areaFlexible hours
- ...support lifelong health. Because feeding your dog should be an expression of love, care, and taste. com/ About the Role The Temporary CX Specialist will keep our concierge-level customer experience running smoothly through the holiday season. This position reports...SuggestedFull timeTemporary workLocal areaRemote workWeekday work
$139.2k - $235.2k
...Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use...SuggestedFull timeRemote work- ...community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Customer Experience (CX) team sits at the center of Instacart’s support ecosystem, serving our diverse community of consumers, shoppers, retailers, and...SuggestedFull timeCurrently hiringWork at officeImmediate startWork from homeFlexible hoursShift workDay shiftAfternoon shift
- Responsibilities Architect and deploy a scalable multi-agent framework for agent assist, internal SOP execution, and secure LLM-powered actions. Own end-to-end execution of complex ML initiatives, including priorities, technical trade-offs, dependencies, design, ...SuggestedFull time
$600 per month
...Coach and support – provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs. Customer Experience Support the full customer journey – equip CX with product knowledge, process guides...SuggestedRemote jobFull timeShift work- ...Retail CX Policy Expert is a remote review track for evaluating AI outputs in policy review workflows. Reviewers grade citation accuracy, statutory reasoning, and policy adherence; flag risk; and document the corrected analysis so the modeling team can train on it. Why...SuggestedRemote jobHourly payFor contractors10 hours per week
$191.25k - $225k
...intense in-person working sessions called “surges. ” learn more about working at Coinbase . As a Senior Machine Learning Engineer on the CX Intelligence Engineering team within Coinbase's Customer Engagement and Experience org, you'll design and build the AI-powered...Full time- At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light...Full time
- ...delivering the future of business spending, together. About the role We’re looking for a GTM Operations Analyst to join our CX Operations team at Pleo. In this role, you’ll drive operational excellence across customer experience, retention, and lifecycle...Remote jobFull timeWork at officeLocal areaFlexible hoursShift work
$50 per hour
...Voice Actor: CX Agent Voice Cloning (USA) is a remote evaluation track for reviewing voice actor cx agent voice cloning evaluation prompts and responses against AuraOne's quality rubric. Reviewers compare paired outputs, label edge cases, and write the kind of structured...Remote jobFor contractors10 hours per week- Job Responsibilities: Identify trends, opportunities, and pain points across Reality Labs' customer support channels using various data sources (customer support operational data, case transcripts, surveys, and other relevant data). Monitor customer feedback to identify...Remote job
$130k - $200k
...Excellent communication and executive presentation skills. Preferred Qualifications Experience with contact center, CCaaS, CX, workforce engagement, or customer service platforms. Experience supporting BPO, outsourcing, or multi-tenant SaaS environments....Remote jobHourly payFull timeWork at officeLocal areaWorldwideFlexible hours- ...Position: Oracle Fusion Cloud CX Techno-Functional SME Location: Piscataway NJ ( Remote ) Position Overview: We are seeking a senior Oracle Fusion Cloud CX Techno-Functional SME to support a large-scale Oracle Fusion transformation program. This role...Full timeRemote work
$40 - $60 per hour
...SAP CX (Customer experience) Consultant Responsibilities: Act as the primary consultant and trusted advisor for clients implementing SAP CX solutions with an emphasis on SAP Sales Cloud Service Cloud and Marketing Cloud. Facilitate client conversations to assess...Hourly payContract workRemote work$50 - $150 per hour
Gridnaut Recruiting is hiring a remote Voice Actor: CX Agent Voice Cloning (USA) contractor (pay $50-$150/hr). Contribute to frontier AI research and evaluation work. Ideal candidates: Remote contractor engagement supporting a leading AI lab.; Voice/recording work for...Hourly payContract workFor contractorsRemote work- ...company, you’ll be helping provide protection and peace of mind when our customers need it most. The Client Relatios Specialist (Spec II, CX Operations), will provide support for all functions within the Client Relations department with a primary focus on new dealer...Full time
- At Clover Health, every member interaction builds trust and shapes health outcomes. We are hiring a Quality Assurance Lead to own and mature the Quality Assurance program for Clover’s Houston Experience Center, holding every member interaction to our standards for accuracy...Remote jobFull timeFlexible hours
$50 - $100 per hour
Gridnaut Recruiting is hiring a remote Voice Actor: CX Agent Voice Cloning (South African English) contractor (pay $50-$100/hr). Contribute to frontier AI research and evaluation work. Ideal candidates: Contract engagement for Voice Actor: CX Agent Voice Cloning (South...Contract workFor contractorsRemote work- ...expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what’s possible. As a CX Operations Analyst , you will own key operational processes related to Partner Services (SOWs, invoicing, renewal processes, system...Full timeRemote workVisa sponsorshipWork visa
ClickUp
Remote5 days ago $119k - $130k
...a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The CX Solution Consultant serves as a strategic advisor and expert, partnering with sales, product, and delivery teams to design and position...Full timeRemote workFlexible hours$62k - $78k
...write a new American soda story together. One we can all feel good about. One OLIPOP at a time. THE ROLE OLIPOP is hiring a CX Operations Analyst to serve as the operational backbone of our Omnichannel Customer Experience organization. This is an individual...Full timeRemote work
