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- Job Responsibilities: Identify trends, opportunities, and pain points across Reality Labs' customer support channels using various data sources (customer support operational data, case transcripts, surveys, and other relevant data). Monitor customer feedback to identify...SuggestedRemote job
- Responsibilities Code responsive, cross-client HTML emails from Figma designs and specifications. Build and maintain modular email templates with dark mode support. Build and launch landing pages and lightweight web pages using the design system. Configure ...SuggestedFull time
- ...position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, CX Strategy based in the United States. We are seeking an experienced Director of Customer Experience (CX) Strategy to build and lead a...Suggested
- Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring ...SuggestedPermanent employmentFull timeRemote workWorldwide
$139.2k - $235.2k
...Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use...SuggestedFull timeRemote work- ...tells us, early and accurately, which customers are getting value and which are at risk, and then make sure we act on it. As Director, CX Strategy and Operations, you'll report to and partner directly with our Chief Customer Officer, and own the signals, systems, and...SuggestedFull time
- ...and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a CX Qualtrics Analyst that conducts research and analysis to understand stakeholder needs, experiences, and opportunities for improvement...SuggestedFull timeRemote work
- The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it...SuggestedFull timeWork experience placementRemote work
- ...same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit roadie. com . As a CX Content Specialist , you will play a critical role in developing, organizing, and maintaining high-quality internal and external content...SuggestedFull timeLocal areaFlexible hours
- ...Customer Experience Operations background to provide short-term support following a team transition. This contractor will help move key CX projects forward while serving as a hands-on system administrator for ChurnZero, the Customer Success Platform used across the...SuggestedFull timeTemporary workFor contractors
- ...to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn...SuggestedFull timeImmediate startRemote work
- Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation...SuggestedFull timeRemote work
- ...Ownership: Own the technical sales engagement from first discovery through technical win. - Discovery: Lead deep discovery on customers’ CX tech stack, AI agents, quality and compliance risks, and success criteria. - Solution design: Design closed-loop assurance solutions...SuggestedFull time
$50 per hour
...Voice Actor: CX Agent Voice Cloning (German) is a remote evaluation track for reviewing german generalist evaluation prompts and responses against AuraOne's quality rubric. Reviewers compare paired outputs, label edge cases, and write the kind of structured feedback the...SuggestedRemote jobFor contractors10 hours per week- ...ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. About the Role The CX team at Polymarket is small, fast, and responsible for the experience of a global user base that trades on real-world events around the...SuggestedFull time
$191.25k - $225k
...intense in-person working sessions called “surges. ” learn more about working at Coinbase . As a Senior Machine Learning Engineer on the CX Intelligence Engineering team within Coinbase's Customer Engagement and Experience org, you'll design and build the AI-powered...Full time$153k - $180k
...We are hiring remotely across the Americas (United States, Canada, LATAM). What we're looking for Aleph is hiring a Manager, CX to lead a vertical within our Customer Experience team. This team implements Aleph for customers, drives adoption, and serves as a strategic...Full timeApprenticeshipLocal areaRemote work- ...Retail CX Policy Expert is a remote review track for evaluating AI outputs in policy review workflows. Reviewers grade citation accuracy, statutory reasoning, and policy adherence; flag risk; and document the corrected analysis so the modeling team can train on it. Why...Remote jobHourly payFor contractors10 hours per week
$40 - $60 per hour
...SAP CX (Customer experience) Consultant Responsibilities: Act as the primary consultant and trusted advisor for clients implementing SAP CX solutions with an emphasis on SAP Sales Cloud Service Cloud and Marketing Cloud. Facilitate client conversations to assess...Hourly payContract workRemote work$165k - $180k
...tells us, early and accurately, which customers are getting value and which are at risk, and then make sure we act on it. As Director, CX Strategy and Operations, you'll report to and partner directly with our Chief Customer Officer, and own the signals, systems, and...Full timeWork at officeLocal areaRemote workFlexible hours$130k - $170k
..., and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.The Director, Sales & CX Transformation is responsible for leading the design, implementation, and adoption of future-state Sales, Marketing, and Customer Experience...Full timeTemporary workImmediate startRemote work$188k - $244.95k
...China, along with a world-class biologics production facility in Taichung. Position Summary The Associate Director/Director, PE-CX & Engagement will lead the development and execution of connected customer engagement strategies across PharmaEssentia’s digital...Full timeRemote workFlexible hours$50 - $100 per hour
...depending on the client's needs, though this isn't guaranteed. Your voice recordings will be used exclusively for the client's internal CX AI Agent. They will not be sold, licensed, or reused for any other product, dataset, or purpose. ~* * Key Responsibilities ~...Contract work$130k - $170k
...top-tier investors. It's safe to say we're onto something big. About the role We're looking for a Senior Operations Engineer, CX to design, build, deploy, and improve the technology-enabled systems that make our customer experience operations faster, more scalable...Full timeRemote workFlexible hours$96.3k - $137.6k
...Bachelor's degree in related field, or equivalent work experience, preferred ~ Hands on development experience with Genesys Cloud CX platform, preferred ~ Integration experience with various CRM systems (i.e. ServiceNow, Salesforce, SAP CRM), preferred ~ Ability...Full timeTemporary workWork experience placementLocal areaImmediate startFlexible hours$90k - $110k
...Director, Client Experience (Director, CX) About the Role The Director, Client Experience (Director, CX) leads 4-6 Client Experience Managers (CXMs), ensuring high-quality account management and strategic client engagement. This role focuses on driving client satisfaction...Full timeContract workRemote work$137.5k - $182k
...EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How You Can Make a Difference The Director, CX Data & Customer Analytics is the analytics leader for the Customer Organization, responsible for helping CX leadership understand, explore...Full timeWork experience placement- ...your growth every step of the way. Learn more at Description Avaya is on a mission to redefine the Customer Experience (CX) landscape. We are moving beyond the traditional contact center to a true connection center to power immersive, personalized, and...Full timeFor contractorsWork at officeImmediate startRemote workHome officeVisa sponsorship
- About General Medicine General Medicine is a healthcare store where customers can shop across healthcare: medications, labs, telehealth, specialist e-consults, and select in-person visits and procedures; and choose with confidence. We were founded by the team behind PillPack...Contract work
$196k - $294k
...and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Director of Learning & Development & CX Lead – Sleep leads the dedicated Sleep franchise L&D organization and is accountable for the overarching learning strategy,...Full timeRemote workWorldwideFlexible hoursShift work