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- ...customer experience through reliable contact center solutions. What You'll Do : Administer, configure, and support Genesys Cloud CX, Genesys Engage, or PureConnect environments. Design and maintain contact center solutions including IVRs, call routing, queues,...SuggestedContract workRemote work
- ...contact; run workshops and status reviews Required: Bachelor's degree; 7+ years BA experience; 3+ years leading enterprise/CX transformation programs Hands-on with Contact Center, CRM, Telephony, or AI-enabled customer engagement solutions API/...SuggestedRemote work
- ...Requirements Role Overview We are seeking a technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. In this role, you will design, govern, and guide the deployment of seamless integrations connecting communication...Suggested
- ...clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies...SuggestedFull timeLocal area
- ...~ Hands-on experience with Kentico CMS development and customization ~ Experience with Genesys Cloud , preferably Genesys Cloud CX , including APIs and system integrations ~ Strong front-end development experience with JavaScript and/or TypeScript ~ Strong...SuggestedContract workRemote work
- ...flows, information architecture, and high-fidelity designs using Figma and other UX tools. Translate business, operational, and CX requirements into scalable and reusable design solutions. Collaborate with Product Owners, Engineering, QA, Operations, and Business...Suggested
- ...communications across multiple workstreams. Drive implementation and modernization initiatives involving Google CCAI, Dialogflow CX/ES, Agent Assist, CCAI Insights, IVR, telephony, chat, and analytics platforms. Lead the technical design and deployment of AI-...Suggested
- ...~5+ years in: ~ Customer Insights ~ Voice of Customer ~ UX Research ~ Digital Analytics ~ Market Research ~ CX Analytics eCommerce / digital product experience preferred Travel / hospitality experience is a plus Job Description...SuggestedTemporary workRemote workShift work
- ...Arista EOS platform awareness (7000-series switching, CloudVision intro); HP/Aruba basics (HPE FlexFabric / ProCurve switching, Aruba CX OS, Aruba Central cloud management); Juniper EX/SRX basics (switching, routing, SRX firewall awareness).Security (secondary)NGFW...SuggestedFull timeShift work
- MCI Careers is looking for empathetic individuals to join as Remote Call Center Customer Service Representatives. This role offers the chance to deliver exceptional customer support from the comfort of your home while collaborating with a dynamic team. Ideal candidates ...SuggestedRemote job
$63k - $75k
...coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a CX Operations Enablement Specialist to serve as the operational translator and steward of our Customer Experience knowledge ecosystem....SuggestedTemporary workWork at officeLocal areaMetropolis
Nashville, TN1 day ago$109.1k - $224k
...our entire team. Help us help others, and join Team Unum today! General Summary:We are seeking a Principal Data Scientist to join the CX Analytics team within our Customer Experience Organization. In this role, you will drive applied data science work that goes beyond...SuggestedFull timeTemporary workWork experience placementRemote workWorldwide$73.3k - $150.5k
...talents of our entire team. Help us help others, and join Team Unum today! General Summary:We are seeking a Data Scientist II to join the CX Analytics team within our Customer Experience Organization. Our team leverages AI across development workflows and uses it to extract...SuggestedFull timeTemporary workWork experience placementRemote workWorldwide$155k - $410k
Industry/SectorEUR X-SectorSpecialismOracleManagement LevelDirectorJob Description & SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These...SuggestedFull timeTemporary workH1b$130.8k - $241k
Position Summary Oracle Cx Field Service Functional ManagerOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative...SuggestedLocal area- ...Work closely with Control Subs and Equipment Vendors during Startup and Commissioning. Manage Commissioning deficiency logs ex: Cx Alloy. Review and complete Pre-Functional Checks & Functional Performance Tests Diagnose HVAC, refrigeration, and performance through...Weekly payContract workFor contractors
Way Mechanical
Nashville, TN7 days ago - ...experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean...Shift work
- ...experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean...
$105k - $160k
...commissioning lifecycle. Monitor, maintain, and lead commissioning documentation efforts across customer-specific platforms such as CX Alloy, BIM 360, and similar tools. Customer Technical Interface: Serve as Thermo Systems' primary technical liaison with customer engineering...Full timeContract workFor contractors- ...we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer...Work experience placementLocal areaShift work
$10 per hour
...Paid Training | Benefits | No Cold Calling | Work From Home Looking for a remote career with real earning potential? Ignition CX is hiring full-time Remote Inbound Sales Representatives to support nationally recognized telecommunications and home service brands....Hourly payFull timeRemote workWork from homeAll shiftsWeekend workWeekday work$45 - $52.53 per hour
...Nashville) Duration: 6 months. Potential to go permanent as a full time employee of client. Rate: $45.00 - $52.53 per hourJob DescriptionThe CX Lead is a key role on the North America Digital Customer Experience (NAM DCX) team, reporting directly to the Director of NAM DCX....Permanent employmentFull time- ...licensures needed to be successful in this position.Preferred SkillsAccountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-OrientedCompetenciesBranch Banking Services, Digital...Full timeTemporary workPart timeWork experience placementWork at office
- ...in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...Full timeContract workTemporary workWork experience placementCasual workWork at officeLocal areaRemote workWork from homeShift work
- ...CX Support Representative 1 The CX Support Representative 1 ensures customer satisfaction by providing timely, efficient, accurate, and friendly service via telephone, Skype and email systems. Essential Functions # Receive incoming phone calls from clients and...
- ...grow a qualified prospect pipeline Own the handoff of captured leads into email/SMS nurture flows, in partnership with the Retention/CX team - Paid Social & Paid Search Plan, launch, and optimize paid campaigns across Meta, TikTok, and Google/Search Ads to balance...Work at officeShift work
- ...Partner with Brand and Product Marketing on event promotions, speaking abstracts, and social amplification Coordinate with Sales and CX on pre-event outreach, live engagement, and post-event nurture plans Support Partner Marketing through co-branded activations and...
- ...fields (such as CCP, CxA, BCxA, LEED, PMP, etc) ~ Experience with specific commissioning/construction software and tools such as Cx Alloy, Kneat, Procore, ACC, Bluebeam, etc ~ Knowledge of industry-specific standards and regulations. ~ About CAI CAI was...Full timeWorldwide
CAI
Nashville, TN21 days ago - ...all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance...Remote jobFull timeContract workTemporary workCasual workWork at officeLocal area
- ...Technology Specialties customer support customer service customer support customer service ccaas customer experience cx contact center and ai Business Classifications B2C B2B About the Role The Company is seeking a Chief of Staff...
