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...and direct mail channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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[Call Center / Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental & vision / WFH setup / 401k / PTO - As a Customer Experience Associate you'll: Provide world-class phone customer support primarily via inbound phone; Answer questions regarding Sundays' dog...
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Sunday
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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[Call Center / Fully Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, Dental and Vision / 401k / M-F 8a-5p PST - As a Customer Support Specialist you'll: Independently resolve high volumes of inbound tickets via phone, email, and chat, aiming to solve 50-60 daily...
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...U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Experience Rep you'll: Serve as the first point of contact for customers via email and phone; Respond promptly and courteously to customer inquiries, concerns, and complaints; Identify...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve...
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[Customer Support / Remote] Anywhere in U.S. / Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / 100% Apex-paid medical, dental & vision / 401k match / PTO / 8:30a-5p PST - As a Customer Experience Specialist you'll: Help customers place new orders and edit existing orders; Process returns,...
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...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool;...
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...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify...
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...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast...
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Night shift
[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact...
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Night shift
...calendar management, research, and project tracking; Act as a backup resource during executive assistants' out-of-office periods; Develop skills and capabilities to transition into an EA role in the future; Maintain discretion and security awareness in handling sensitive...
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[Call Center / Remote] - Anywhere in the U.S. / Competitive pay / Medical benefits / 401K- As a Member Service Rep you'll: Advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner; Assist with inquiries regarding pharmacy...
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[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive salary / Health benefits / PTO - As a Sales Support/Data Entry Specialist you'll: Input and maintain internal databases with precision and accuracy; Assist the sales team in preparing sales documents...
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