Salary: $15.75 Hourly

Location : Queen Creek AZ 85142, AZ

Job Type: Part time Seasonal

Job Number: 2024 - 15

Department: Community Services

Division: Recreation Services (DNU)

Opening Date: 01/24/2024

Description

This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

Hourly rate for this position is $15.75/hr.

JOB CLASSIFICATION SUMMARY

This is the first level in a broad recreation series. Incumbents are responsible for providing direct care for clients and the general public in area of assignment.

DISTINGUISHING CHARACTERISTICS

General responsibilities include performing duties associated with setting up, operating and opening/closing of Town facilities. Incumbents will be responsible for answering routine questions, greeting visitors, enforcing facility rules, park rules, and crowd control, and serve in a Site Supervisor capacity.

Examples of Duties

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.

Promotes Town programs and Town partner programs at community outreach events and provides general information about Town parks and facilities.

Maintains safety rules for participants in Town programs and security of recreation sites, recreation centers, facilities, and grounds.

Patrols Town buildings, facilities, parks and property to ensure compliance with rules, regulations, policies; reports damage, vandalism, misuse and graffiti.

Sets up needed equipment and supplies for games, classes, rentals and/or activities.

Ensures the safekeeping and monitoring of all equipment necessary for recreation programs/rentals; transports equipment and supplies to and from sites.

Promotes park cleanliness, checks and monitors park restrooms, activities, and rentals. General cleaning and maintenance of Town facilities as needed/directed.

Interacts in a helpful, positive manner with the public; provides accurate information and responds to public inquiries about recreation programs and facility rules; provides prompt and courteous customer service in the front desk area in person, on telephone; assists customers with recreation program registrations.

May serve as lead over recreation programs and events.

Performs other duties of a similar nature or level.

Additional duties when assigned as a Site Supervisor:

Sets up apparatus and other equipment and issues supplies; preps athletic fields and ball diamonds.
Participates in delivery of recreation programs; including interaction with participants
Monitors sites, picking up paper and trash.
Provides general cleaning of buildings and restrooms.
Performs routine clerical functions such as delivering flyers and answering phones or general office work.
Provides a safe and enjoyable recreational setting for individuals using the Town's facilities.
Performs routine maintenance on equipment. Report any malfunctioning equipment to the Supervisor.

Typical Qualifications

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:

Must be at least 16 years of age;
No education or experience required;
Customer service experience is preferred.

For the Site Supervisor assignment:

Must be at least 18 years of age.
Must possess a valid Arizona drivers license.
High School Diploma or GED, and six (6) months of experience related to area of assignment; or, an equivalent of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATION REQUIREMENTS

First Aid;
CPR/AED

KNOWLEDGE

Recreation sports programs, youth activities and rule interpretation.
Planning, organizing and problem solving.
First aid methods and necessary safety precautions used in recreation programming.

SKILLS

Providing courteous and efficient service to the public and in responding to inquiries, complaints and requests in a fair, tactful and firm manner.
Both verbal and written communication.

Establishing and maintaining effective working relationships.

Operating basic computer programs.

Ability to write reports and fill out forms.

Using critical thinking and judgement while assessing situations.

Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

Supplemental Information

OVERALL PHYSICAL STRENGTH DEMANDS:

Physical Strength for this classification is indicated below with an "X"

Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical Demand

Brief Description

Standing

Communicating with co-workers, observing work site, observing work duties

Sitting

Desk work

Walking

To other departments/offices/office equipment

Lifting

Supplies, files

Carrying

Supplies, files

Pushing/Pulling

File draws, tables and chairs

Reaching

For supplies, for files

Handling

Paperwork

Fine Dexterity

Computer keyboard, telephone pad, calculator, calibrating equipment

Kneeling

Filing in lower drawers, retrieving items from lower shelves/ground

Crouching

Filing in lower drawers, retrieving items from lower shelves/ground

Crawling

Under equipment

Bending

Filing in lower drawers, retrieving items from lower shelves/ground

Twisting

From computer to telephone, getting inside vehicles

Climbing

Stairs, step stool

Balancing

On step stool

Vision

Reading, computer screen, driving

Hearing

Communicating with co-workers and public and on telephone, listening to equipment

Talking

Communicating with co-workers and public and on telephone

Foot Controls

Driving

Other (Specify)

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Insert

ENVIRONMENTAL FACTORS:

Daily

Several Times Per Week

Several Times Per Month

Seasonally

Never

Health & Safety Factors

Mechanical Hazards

Respiratory Hazards

Chemical Hazards

Extreme Temperatures

Electrical Hazards

Noise and Vibration

Fire Hazards

Wetness/Humidity

Explosives

Physical Hazards

Communicable Diseases

Physical Danger or Abuse

Other (Specify Below

PROTECTIVE EQUIPMENT REQUIRED:

Insert

NON-PHYSICAL DEMANDS:

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Description of Non-Physical Demands

Time Pressure

Emergency Situation

Frequent Change of Tasks

Irregular Work Schedule/Overtime

Performing Multiple Tasks Simultaneously

Working Closely with Others as Part of a Team

Tedious or Exacting Work

Noisy/Distracting Environment

Other (Specify Below)

PRIMARY WORK LOCATION:

Office Environment

Warehouse

Shop

Recreation/Neighborhood Center

Vehicle

Outdoors

Combination of Office, Vehicle and Field/Outdoors

Other (Specify Below)

As of July 1, 2017, Part-time employees will accrue 1 hour of paid sick time per 30 hours of work.
Part-time employees working under 20 hours/week are not eligible for ASRS pension plan.

01

Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. When answering supplemental questions, the information you provide must be substantiated within the application. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

02

What skills have you learned from previous jobs that you feel would lend themselves well to this job?

03

Please give details of your experience in providing and/or implementing recreation programs, including the of time and where. If none, please write "n/a".

04

This position is NOT a summer-only opportunity. It requires mandatory availability to work on a regular basis during the week between the hours of 7:00 am and 10:00 pm, depending on the needs of the department, year-round. This includes evenings, weekends and Town special events. Schedule flexibility is highly preferable. Please outline your availability Monday through Sunday from 7 am to 10 pm. Include available times for each day. If not available for any specific day or time, please list as unavailable.

05

Please describe in detail your approach to providing good customer service and where you were using this skill. If no experience, put "n/a".

06

This position has a multitude of responsibilities which include but are not limited to, emptying trash, cleaning restrooms, removing dead fish from the lake, cleaning up fecal incidents, etc. Are you willing and able to complete these duties?

07

The candidate hired for this position must maintain work-schedule flexibility in order to accommodate recreation program activities or emergencies that includes working evenings, weekends, holidays, and on-call hours. Recreation operations schedules do not match the typical 8am to 5pm work schedule. Will you be available to meet this need?

Required Question