Search Results: 421 vacancies
...of contact to all customer inquiries regarding products, policies and services available; Model exemplary service through telephone, email, and direct mail channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction;...
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...Customer Support Specialist you'll: Answer user questions over chat, email, and phone; Handle user account requests, including application... ...suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles...
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...understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps; Assist...
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...: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations...
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...Meet and/or exceed productivity standards; Ensure that all voicemail messages are obtained, and calls are returned within 24 hours; Consistently maintain a positive and professional attitude; Respond to email inquiries in a timely and professional manner...Hiring Fast...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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...Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers and parents; Strive for 100%...
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...Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and email, both inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency;...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage... ...problems user is facing; Handle customer inquiries over live chat and email; Create collateral and training videos for new features; Keep...
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...schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately...
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...Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience; Proactively address customers' problems before they arise - turning...
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...Communicate clearly and professionally with customers via chat, phone and email; Maintain and update customer records during interactions,... ..., timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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...information and/or retrieve information; File and archive open and closed cases; Perform a wide range of data processing and clerical duties, including data preparation, data entry, data tracking, documentation, typing, filing, emailing, and proofreading...Hiring Fast...
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[Call Center / Fully Remote] - Anywhere in U.S. / $45,760 per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-5...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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