Search Results: 462 vacancies
...your assigned customers; Interface and collaborate comfortably with a variety of key parties: individuals on leave, HR/payroll teams, state representatives, doctor's offices, etc. through various methods of communication (phone call, email, video chat)...Hiring Fast...
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...vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying their goals,...
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...Meet and/or exceed productivity standards; Ensure that all voicemail messages are obtained, and calls are returned within 24 hours; Consistently maintain a positive and professional attitude; Respond to email inquiries in a timely and professional manner...Hiring Fast...
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...: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations...
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...understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Help new customers with their onboarding, making sure members understand and select appropriate health plans and other steps; Assist...
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...Customer Support Specialist you'll: Answer user questions over chat, email, and phone; Handle user account requests, including application... ...suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles...
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...schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately...
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...Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and email, both inbound and outbound; Adhere to all performance expectations and key metrics including Customer Satisfaction and efficiency;...
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...Support Specialist you'll: Handle incoming customer queries via email and live chat; Ensure a high level of customer satisfaction by understanding... ...and services to offer accurate information to customers; Work closely with other departments, such as product development and...
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...Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers and parents; Strive for 100%...
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...ll: Enthusiastically support online participants with support needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly...
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...needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborate with Engineering...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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...improving the customer experience infrastructure; Help develop and improve company processes and internal efficiency; Review patient check-in's and escalate to the medical team if needed; Work with the Medical Team to get new customer prescriptions approved...Hiring Fast...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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[Call Center / Fully Remote] - Anywhere in U.S. / $45,760 per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-5...
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...User Care Specialist you'll: Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers... ..., pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach...
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