Average salary: $82,273 /yearly

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  •  ...Job Description Job Description Job Title: Professional Services and Escalation Engineer I Location: Wichita, Kansas Job Type: Full-time Company Description: Pileus Technologies, LLC is a leading technology company that specializes in providing cutting-... 
    Suggested
    Full time

    Pileus Technologies LLC

    Wichita, KS
    21 days ago
  •  ...and resolve technical problems internally with factory, Sales Engineering Department, Drawing Office and externally with our suppliers and...  ...Project Management or equivalent. Familiarity of elevator and escalator products knowledge. Minimum 4 to 5 years of project management... 
    Suggested
    For contractors
    For subcontractor
    Work at office

    Recruit Express

    Orchard, NE
    13 hours ago
  • $70k - $75k

     ...forward-thinking team dedicated to providing cutting-edge IT solutions. Role Description Accelera IT is hiring a Service Desk Escalations Engineer for a hybrid role (remote with on-site dispatch as needed). This is a highly technical support position focused on resolving... 
    Suggested
    Full time
    Remote work

    Accelera IT

    Phoenix, AZ
    3 days ago
  •  ...with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team. Job Title: Senior QA Escalation Engineer Location: San Jose, California (Onsite) Job Type: Full Time Scope: Depending on candidate’s experience and skillset, the candidate... 
    Suggested
    Full time

    Extreme Networks, Inc.

    San Jose, CA
    4 days ago
  • $103.5k - $181.1k

     ...transportation systems in New York. The role requires strong leadership skills, a Professional Engineer (PE) License, and a minimum of 7-10 years of experience in the elevator/escalator industry. Responsibilities include coordinating design across various engineering... 
    Suggested

    Parsons

    New York, NY
    3 days ago
  • $100k - $120k

     ...yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for an Escalation Engineer to join our Service Delivery Team. Escalation Engineer Duties and Responsibilities: ~ Provide oversight and mentorship... 
    Suggested

    My It Crew

    Orlando, FL
    6 days ago
  • $70k - $85k

     ...Job Description Job Description Salary: $70,000-$85,000 ESCALATIONS ENGINEER (L3) Location:Burlington, VT Employment Type:Full-time WHO WE ARE Open Approach is a values-driven, client-focused IT services company based in Burlington, Vermont. We deliver... 
    Suggested
    Full time
    Work at office
    Day shift

    Open Approach

    Burlington, VT
    14 days ago
  • $116k - $160k

    Escalation Engineer Do you want to help make the world safe from cyber attack? Responsibilities Drive Technical Resolution: Serve as the primary point of contact for complex customer escalations and Proof of Concepts (POCs), ensuring successful outcomes for mission‑critical... 
    Suggested

    Corelight

    San Francisco, CA
    1 day ago
  • $70k - $90k

     ...Description Job Description Acumen Managed IT Services in Richmond Heights, MO is looking to hire a full-time Senior Engineer and Level 3 Escalation Support to work on a team providing innovative solutions and exceptional technology support to clients and maintaining... 
    Suggested
    Full time
    Temporary work
    Monday to Friday
    Flexible hours

    Acumen Consulting

    Saint Louis, MO
    22 days ago
  • $140k - $187k

     ...have grown. To ensure we maintain our high standards of technical support and customer satisfaction, we have introduced the Escalation Engineer role. This role will be the go‑to expert for our most challenging and critical customer issues, managing incidents, and elevating... 
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    Retool

    New York, NY
    2 days ago
  •  ...a company that truly cares about its people and its customers, GFI Digital is for you! POSITION SUMMARY:   The SWAT / Escalation Engineer serves as the final escalation point from the Remote Operations Center (ROC) for complex, multi-domain technical issues that... 
    Suggested
    Work at office
    Immediate start
    Remote work
    Flexible hours

    GFI Digital

    Maryland Heights, MO
    3 days ago
  • $65k - $140k

    Dematic is seeking a Technical Support Group Controls Engineer in Atlanta, Georgia, to provide exceptional service to high-profile clients. The role involves diagnosing complex technical issues and collaborating with teams to enhance customer satisfaction. Candidates should... 
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    Dematic

    Atlanta, GA
    13 hours ago
  •  ...Description Description: The CNC Controls & Automation Integration Engineer supports the development, integration, installation, and...  ...issues both remotely and on-site. Serve as a technical escalation resource for complex integration challenges. Support service... 
    Suggested
    Remote work
    Night shift

    Hennig

    Rockford, IL
    more than 2 months ago
  •  ...telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services....  ...project related issues. Understanding the project SOW and escalation process for deviations. Report accurate daily project... 
    Suggested
    Contract work
    For subcontractor
    Local area
    Remote work
    Monday to Friday
    Shift work

    CCI Systems, Inc.

    Cincinnati, OH
    11 days ago
  • $116k - $160k

    A cybersecurity firm in San Francisco is seeking an experienced Escalation Engineer to serve as the main point of contact for complex customer escalations. You will conduct root cause analysis and manage high-stakes cases, ensuring prompt resolution. The ideal candidate... 
    Suggested

    Corelight

    San Francisco, CA
    1 day ago
  •  ...leading IT solutions provider in Massachusetts is looking for a Network Operations Center (NOC) Engineer to enhance support during business hours. The role involves managing escalated support requests, maintaining documentation, and collaborating with customers to provide... 
    Night shift

    Aqueduct Technologies Inc.

    Canton, MA
    4 days ago
  • $80k - $90k

    Chelsea Technologies is seeking a Field Engineer Level 2 in New York, NY. This role involves advanced troubleshooting, systems administration, and onsite technology solutions. A successful candidate will have 3-5+ years of experience in MSP/Service Desk environments, with... 

    Chelsea Technologies

    New York, NY
    4 days ago
  • The Escalation Engineer serves as a tier-3 resource for escalated service issues, as well as the main driver for monitoring and other automated alerting systems. They should prioritize client-facing issues over others, while being aware of the impact of proactive work done... 
    Full time
    Casual work
    Work at office
    Local area
    Remote work
    Afternoon shift

    RJ Young

    Madison, AL
    3 days ago
  • A leading technology company in Madison, Alabama, seeks an Escalation Engineer to serve as a tier-3 resource for service issues. This full-time role requires monitoring network alerts and providing technical support for clients both onsite and remotely. Ideal candidates... 
    Full time
    Remote work

    RJ Young

    Madison, AL
    3 hours agonew
  • A leading SaaS company in St. Louis is seeking a Technical Solutions Specialist to provide escalated support for multiple products. This role involves troubleshooting client issues, coordinating with development teams, and documenting resolutions. The ideal candidate will... 
    Flexible hours

    ServiceTitan, Inc.

    Saint Louis, MO
    4 days ago
  • $137k - $200.5k

     ...resource to lead customer onboarding and deployment strategies within Cisco Spaces. The role involves collaborating with Engineering on complex escalations, engaging with customers for product validation, and defining support workflows. Ideal candidates possess a STEM... 

    Cisco Systems, Inc.

    Richardson, TX
    3 days ago
  • Job Title: Senior Help Desk Escalation Engineer Location: 43 Western Boulevard Glastonbury, CT Type: Full Time Reports to: Manager, Help Desk The Senior Help Desk Engineer serves as the key resource for designing, implementing, and providing advanced support for client... 
    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    Kelser Corporation

    Glastonbury, CT
    13 hours ago
  •  ...Bosch, you change lives. Job Description The Controls Engineer is responsible for the maintenance, improvement, and...  ...automation and programming challenges with minimal supervision and escalating only the most critical issues when necessary. The Controls Engineer... 
    Local area

    Bosch Group

    Florence, KY
    4 days ago
  • $105k - $110k

     ...region. Assign tickets to respective support groups when escalation is required and coordinate cross-functional support for issues...  ...across multiple locations. Provide recommendations to Client Engineering and Device Management teams to enhance PC and laptop... 
    Contract work
    Temporary work
    Local area
    Remote work

    Thermo Fisher

    Bridgewater, NJ
    2 days ago
  •  ...Description Job Description Automation & Controls Field Service Engineer Job Summary We are seeking an experienced Automation &...  .... Provide customer-facing technical support, site reports, escalation updates, end-user training, and clear service documentation.... 

    All Engineering Recruitment Solutions

    Cleveland, OH
    5 days ago
  • $75k - $85k

     ...looking for a highly skilled and customer-focused Field Service Engineer to support our cutting-edge digital pathology systems in...  ...schedule, including evenings, weekends, and on-call rotations. - Escalate complex or recurring issues through established channels & procedures... 
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    TD SYNNEX

    Virginia
    13 hours ago
  • $123.66k

     ...Description Metro is seeking a Principal Water Quality Compliance Engineer to lead critical water quality and regulatory compliance work...  ...Training and mentoring staff Managing disagreements, de-escalating conflict, and negotiating win-win solutions Project management... 
    Full time
    Work at office

    Metro Water Recovery

    Denver, CO
    13 days ago
  • $75k - $98.21k

     ...Mission Summary: We are seeking a motivated Test Control Engineer to join our Team. In this strong intermediate level role, you...  ...with developers to reproduce issues and validate fixes. Issue Escalation: Promptly and clearly escalate all anomalies or issues to a... 
    Work at office
    Immediate start
    Flexible hours
    Night shift
    Weekend work
    Day shift
    Afternoon shift

    Motional

    Las Vegas, NV
    a month ago
  •  ...Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen...  ...request or problem; resolves all first level end-user problems; escalates problems to the next level of support for guidance and... 
    Local area
    Remote work
    Weekday work

    Thrive

    Des Moines, IA
    12 days ago
  • Workshop Service Engineer I page is loaded## Workshop Service Engineer Iremote type: Onsitelocations: US - Des Moines, IAtime type: Full...  ...and inform manager* Validate Installed base information and escalate any updates needed* Process hours and expenses* Conduct technical... 
    Temporary work
    Local area

    JBT Marel Corporation

    Des Moines, IA
    4 days ago