...Job Description
Job Description Akira Technologies is seeking a highly organized and customer-focused Service Desk Escalation Coordinator to join our team for a critical project supporting the United States Army. As a key member of our service desk team, you will...
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...maintaining financial infrastructure.
About the role:
As a pivotal member of our e ngineering team, the Technical Escalation Engineer is dedicated to investigating and resolving complex technical issues within our SaaS or customer-facing software environments...
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Full time
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...Finance Specialist
Hybrid - Washington DC
**Requires US Citizenship
We are looking for a Finance Specialist to work on a project... ...answers and alternative solutions; implementing solutions; escalating unresolved problems.
Maintains call center database by entering...
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...Job Description Salary:
SeK ON is seeking a Helpdesk Specialist to support NIH NIDDK IT Services. The Helpdesk Specialist serves... ...services and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service level guidance....
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...Title : IT Laboratory Support Specialist
Location : Jefferson, Arkansas (on-site)
Type : Contract-to-hire
Pay... ...aim of restoring service to the customer as soon as possible; escalates incidents to other support teams where necessary.
Assist...
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...InfoStructure (Devis) is currently seeking an experienced Help Desk Specialist to provide support for a US international development program... ...user. Strives to resolve reported issues at First Touch and escalates and or triage issues to the appropriate team for further...
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...Job Description
Job Description Title: Technical Support - Specialist Lvl4 PIPELINE Position
Description : Solutions³ LLC is... ...:
• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems...
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...Description
Job Description GCyber is hiring a Deskside Support Specialist to support the Office of the Military Commissions (OMC).... ...of assigned tickets, and ensuring warm hand-off and/or ticket escalation
Document incidents with detailed break-fix steps and...
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...Professional Services’ company, is looking for an Acquisition Support Specialist III to support the Food and Drug Administration’s (FDA) Center... ...to management that is timely and as requested.
Identify and escalate to AMB leadership any issues that arise
Follow up with...
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...Tier 1 Technician/Specialist
Location: Arlington, VA
Must have Top Secret Security Clearance
Node is supporting a U.S. Government... ...:
• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems...
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...Communications Specialist
Salary Range: 92,000.00 - 118,000.00
Closing Date: 6/21/2024
Primary Duties/Responsibilities:... ...through proactive outreach, consultation, follow-up, and timely escalation of requests.
Applies IT knowledge to troubleshoot customer...
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...The Deployment Specialist is a member of the Site Deployment workstream, responsible for the execution of workstation and printer installations... ...of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of...
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...Federal is seeking a hardworking and enthusiastic Onboarding Specialist to join our dynamic Recruiting team in Reston, VA and provide... ...security team on pending hires going through clearance process.
Escalate red flags to TA Director for review and next steps decision....
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...Job Description:
The Customer Specialist I (CS I) is a mid-level technical support role responsible for providing outstanding technical... ..., web and telephone inquiries and requests.
+ Ability to de-escalate customer concerns, articulate complex information to customers...
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Flexible hours
...requests using the customer provided Service Desk Ticketing system.
Ensure effective resolution of Tier 1 and Tier 2 incidents or escalate them as necessary according to SOPs.
Maintain and update service desk technical reference information, support communications,...
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· This position plays an important role in executing content across various internal communications channels to keep all employees well informed and engaged on organization’s priorities and initiatives.
· Collaborate with cross-functional teams to ensure flawless execution...
...short term loading of the main assets. Coordination between production and SC-Local and Regional SC. Accelerate the processing of escalations focusing on customer's request.
Balance level of stock
Aged inventory control
Requirements:
~ Degree in Engineering or...
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...customer satisfaction? Join our dynamic team as a Customer Support Specialist and be the front line of our commitment to excellence. As a... ...team to troubleshoot and resolve software-related issues.
Escalate complex issues to the appropriate teams and follow up to...
Full time
Part time
Flexible hours
Shift work
Saturday
3 days per week
Monday to Friday
...currently seeking a skilled and customer-oriented IT Support Specialist to join our dynamic team. As an IT Support Specialist, you will... ...service and ensure customer satisfaction with every interaction.
Escalate complex issues to the appropriate teams or external vendors...
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...management and improvement
Develops and optimizes processes to achieve service level requirements and performance goals
Act as escalation point and facilitator for severe , critical or unique issues
C onduct continuous monitoring and routine assessments of the...
