Average salary: $166,604 /yearly

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  •  ...A company is looking for a Sr Manager, Customer Experience Operations. Key Responsibilities Establish the Customer Success Operating Model and define the global cadence for key business activities Serve as the primary operational partner to Customer Success leadership... 
    Suggested

    Virtual Vocations Inc

    Lowell, MA
    7 hours agonew
  • $25 - $32 per hour

     ...Customer Experience & Operations Coordinator About Us We are a locally owned, family-run business serving Massachusetts and Rhode Island. Youll work closely with the owner in a small, growing company where your work has a direct impact on customers, operations, and day... 
    Suggested
    Full time
    Part time
    Work at office
    Local area
    Remote work

    Floor Coverings International

    North Attleboro, MA
    4 days ago
  •  ...sweet indulgence brand in Boston is seeking an experienced Area Manager to drive performance across multiple stores in the New England...  ...role requires a minimum of 2 years of multi-unit management experience in the food or retail sector, with a strong emphasis on customer... 
    Suggested

    Insomnia Cookies LLC

    Boston, MA
    1 day ago
  • $81k - $102.3k

    A leading financial institution in Massachusetts is seeking a Branch Manager to drive sales growth and customer satisfaction. You will lead your team in providing exceptional customer experiences, develop staff performance, and enhance community relationships. The ideal... 
    Suggested

    Citizens Bank

    Ludlow, MA
    4 days ago
  • $90k - $110k

     ...Product Manager We are hiring a Product Manager to join EF's Student Tours business focused on Sales & Customer Experience. In this role, you will lead initiatives towards outcomes within tour products that empower our people to serve our customers and fulfill our mission... 
    Suggested
    Local area
    Work from home
    Shift work
    1 day per week

    Hult International Business School

    Cambridge, MA
    4 days ago
  •  ...A company is looking for a Customer Experience Lead to manage customer support and improve the merchant experience. Key Responsibilities Own the customer support queue and respond to merchant inquiries with urgency and empathy Assist with merchant onboarding and offboarding... 
    Suggested

    Virtual Vocations Inc

    Dorchester, MA
    7 hours agonew
  • $16 - $16.5 per hour

     ...Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring...  ...prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities;... 
    Suggested
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Chelsea, MA
    1 day ago
  •  ...A company is looking for a NAM Customer Experience Training Leader to coordinate and optimize training programs across multiple Customer...  ...assessments and translate findings into practical training requirements Manage planning, timelines, and communication for training deployments... 
    Suggested

    Virtual Vocations Inc

    Lowell, MA
    7 hours agonew
  •  ...A company is looking for a Customer Experience Operations Manager. Key Responsibilities Manage and optimize system configurations, workflows, automations, integrations, and reporting for the Customer Office tech stack Design and implement end-to-end workflows and drive... 
    Suggested
    Work at office

    Virtual Vocations Inc

    Lowell, MA
    7 hours agonew
  •  ...A company is looking for a Director of Customer Experience (CX) Operations. Key Responsibilities Lead a team to analyze data, develop...  ...targets and develop annual operating roadmaps Oversee technology management within CX and drive process improvement initiatives for... 
    Suggested

    Virtual Vocations Inc

    Lowell, MA
    7 hours agonew
  •  ...A company is looking for a Bilingual Customer Experience Coordinator to support customer engagement in energy efficiency programs. Key Responsibilities Handle inbound calls and conduct proactive outreach to explain energy efficiency programs Guide customers through... 
    Suggested

    Virtual Vocations Inc

    Dorchester, MA
    7 hours agonew
  •  ...T.J. Maxx - 180 Pearl St, Ivory Plaza, Braintree, MA 02184, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates... 
    Suggested
    Immediate start

    TJ Maxx

    Braintree, MA
    11 hours ago
  •  ...A company is looking for a Senior Manager, Customer Experience and Payment Integration. Key Responsibilities Oversee planning and management activities for Customer Experience and Payment Integration Lead the successful planning, implementation, and adoption of Product... 
    Suggested

    Virtual Vocations Inc

    Dorchester, MA
    7 hours agonew
  • $17 - $26 per hour

     ...company in Massachusetts seeks a Shift Supervisor to support store management and drive performance while ensuring excellent customer...  ...skills, with a preference for those having retail supervisory experience. This part-time role offers a pay range of $17.00 - $26.00 depending... 
    Suggested
    Part time
    Shift work

    CVS Health

    Webster, MA
    4 days ago
  •  ...A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences...  ...Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility:... 
    Suggested
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria's Secret

    Peabody, MA
    4 days ago
  •  ...A company is looking for a Head of Global Customer Experience Operations. Key Responsibilities Own and evolve the global operating framework for the Customer Experience organization Partner with leadership to improve visibility and performance across Customer Success... 

    Virtual Vocations Inc

    Lowell, MA
    7 hours agonew
  • $16.5 - $24 per hour

     ...Massachusetts is seeking a dedicated Shift Supervisor to support store management and ensure smooth operations. The ideal candidate will oversee...  ..., resolve customer issues, and promote a positive shopping experience. This part-time role offers 29 hours weekly with a pay range... 
    Hourly pay
    Weekly pay
    Part time
    Flexible hours
    Shift work

    CVS Health

    New Bedford, MA
    3 days ago
  • $17 - $26 per hour

     ...involves supervising staff, ensuring excellent customer service, and managing store operations in the absence of the manager. Candidates...  ...possess strong analytical and communication skills, and have experience in retail supervision preferred. This position offers a pay... 
    Hourly pay
    Part time
    Shift work

    CVS Health Corporation

    Haverhill, MA
    3 days ago
  •  ...in Worcester, MA. This role involves coordinating production processes, managing client satisfaction, and supervising restoration technicians. Candidates should have at least 1 year of experience in cleaning, restoration, or construction, and a high school diploma/GED... 

    Servpro of Worcester

    Worcester, MA
    11 hours ago
  • $20.5 - $32.12 per hour

     ...adherence to banking regulations while providing excellent client relations. The ideal candidate will have over a year of teller experience and possess strong supervisory skills. Responsibilities include staff training, handling complex client issues, and fostering a customer... 
    Hourly pay

    Beacon Bank

    Wellesley, MA
    1 day ago
  •  ...smoothly and provides excellent customer service, especially when management is absent. Responsibilities include overseeing staff, managing store logistics, and promoting a positive shopping experience. Candidates should possess strong communication and analytical skills... 
    Part time
    Shift work

    Hispanic Alliance for Career Enhancement

    Dracut, MA
    2 days ago
  • $116k - $145k

     ...Senior Product Marketing Manager, Fuel iX (Customer Experience) Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers... 
    Work at office
    Remote work

    WillowTree

    Boston, MA
    2 days ago
  •  ...strong customer relationships. The ideal candidate will have supervisory experience, strong communication skills, and a commitment to providing exceptional service. Responsibilities include managing day-to-day store operations, coaching team members, and engaging with... 

    TD

    Walpole, MA
    11 hours ago
  • $85k

    A leading restaurant management company is seeking a General Manager for its Boston location. The role involves leading a full-service restaurant to deliver exceptional guest experiences while ensuring operational excellence and profitability. Candidates should have at... 
    Full time

    Paradies Lagardere Default

    Boston, MA
    4 days ago
  • $180k - $234k

     ...Staff Product Manager, Buyer Experience & Storefront Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical... 

    Xometry

    Waltham, MA
    2 days ago
  • A leading hotel management company is seeking a Front Office Supervisor for The Arcadian Brookline in Massachusetts. The role involves...  ...ideal candidate will have a high school diploma, customer service experience, and strong communication skills. This position offers hourly... 
    Hourly pay

    Highgate Hotels, LP

    Brookline, MA
    11 hours ago
  •  ...Required Qualifications Bachelor's degree required; degree in analytics, data science, or related field preferred 8+ years of experience in CX platforms, analytics, or data strategy Experience with agentic CX delivery Deep familiarity with CX platforms and journey... 

    Virtual Vocations Inc

    Dorchester, MA
    7 hours agonew
  • $62.4k

     ...A dedicated humanitarian immigration practice is seeking an Intake Manager to lead a bilingual team and enhance client experiences at their office in Medford, MA. The role requires strong leadership skills, excellent bilingual communication, and expertise in negotiating... 
    Work at office
    Remote work

    Lisinski Law Firm, LLC

    Medford, MA
    2 days ago
  •  ...T.J. Maxx - 300 Providence Highway, Dedham, MA 02026, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on... 
    Part time
    Immediate start

    TJ Maxx

    Dedham, MA
    4 days ago
  •  ...leading coffeehouse company based in Massachusetts seeks a Shift Manager to lead their team. The role involves managing day-to-day...  ...environment for customers. Candidates should possess leadership experience in retail or customer service, with a focus on problem-solving... 
    Shift work

    Starbucks

    Cohasset, MA
    4 days ago