Salary : $35,515.26 Annually

Location : Jacksonville, FL

Job Type: Civil Service

Job Number: 2024-06048

Department: Office of Administrative Services

Opening Date: 06/10/2024

Closing Date: 6/17/2024 11:59 PM Eastern

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!

The Office of Administrative Services is actively seeking a Fleet Service Writer.

Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

This is technical support work in writing service orders for vehicle and equipment repair. Work requires knowledge of techniques, methods, and procedures used in writing service orders for vehicle and equipment repair which involves the use of specialized skills or equipment and is learned on the job or through specialized training. Contacts require courtesy, tact, and effectiveness in requesting or providing information, asking questions, or obtaining clarification. Work is performed following established routines, standing instructions, and established procedures, but some variation in the sequence of procedures used is permitted based on situations encountered in the workplace. The work is patterned involving similar situations and generally requiring only the choice of the correct procedure. Work is performed in a controlled environment where there are some risks and hazards, but they are known, predictable and controllable. Operates a motor vehicle, and standard office equipment such as personal computer. Physical demands consist mainly of sitting or standing at a workstation for extended periods of time and occasionally lifting and moving objects weighing up to 10 pounds. Work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or workflow.

Examples of Work

Writes service orders for vehicle and equipment repair.
Completes work orders, forms, and reports.
Enters data into a computerized database.
Establishes and maintains records and files.
Directs driver to proper shop for service.
Tracks progress of repairs with various shops.
Operates standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, calculator, copier, and fax machine.
Operates vehicles with a gross vehicle weight rating of less than 10,000 pounds.
Demonstrates proficiency in the City of Jacksonville's competencies.
Performs related work as required.

Knowledge, Skills and Abilities

Knowledge of techniques, methods, and procedures used in writing service orders for vehicle and equipment repair.
Ability to establish and maintain files and records.
Ability to follow verbal and written instructions.
Ability to read, understand, and apply auto parts manuals and other job-related materials.
Ability to transcribe legibly and neatly.
Ability to communicate effectively both verbally and in writing.
Ability to sit or stand at a workstation for extended periods of time.
Ability to operate a motor vehicle with a gross vehicle weight rating of less than 10,000 pounds.
Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, calculator, copier, and fax machine.

Open Requirements/Supplemental Information

OPEN REQUIREMENTS :

Ability to read and write English.

Preferred:

Experience writing service orders for vehicles.

LICENSING/CERTIFICATION/REGISTRATION :

A valid driver's license is required prior to appointment and must be maintained during employment in this class.
Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.

OTHER REQUIREMENTS : The probationary period for this class is six months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

03

This position is located in an office and is not a remote location.

I have read and understand the above statement.

04

The budgeted annual salary for this position is $35,515.26 . This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

05

Are you able to read and write English?

06

Experience writing service orders for vehicles is preferred. Do you have this type of experience?

07

Provide a detailed description (at least 3-4 complete sentences) of your experience.

08

Indicate the organization(s) you worked for where you gained this experience.

09

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

FL Class A Commercial Driver License (CDL)
FL Class B Commercial Driver License (CDL)
FL Class C Commercial Driver License (CDL)
FL Class E Driver License
GA Standard Driver's License
GA Class A Commercial Driver's License (CDL)
GA Class B Commercial Driver's License (CDL)
GA Class C Commercial Driver's License (CDL)
License from another State.
Learner Permit
My license is currently invalid.
I do not possess any type of Driver's License.

10

If you have a State of FL license, does your license currently have one or more of these restrictions?

C or 1 - Business Purpose Only
D or H - Employment Purposes
P or 2 - Probation Interlock Device
S or I - Other Restriction
Two or more of these restrictions.
I have an out of state license.
None of the above.

11

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

12

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

13

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

14

I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

Yes, the City of Jacksonville has my consent to check my driver's license.
No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

15

Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

16

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at

Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.

Required Question