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- ...software quickly. Familiarity with Pitney Bowes systems is highly advantageous. Experience working with ticketing systems, such as Freshdesk or comparable platforms, is a plus. Strong organizational skills and attention to detail are essential. Ability to work...SuggestedPermanent employmentContract workWork at office
$65k - $75k
...replacement checks or direct deposits due to payroll error, direct deposit returns or final discharge. Manages the payroll email inbox (FreshDesk ticketing system) and responds to payroll inquiries within 24-48 hours, creating an excellent employee experience. Supports...SuggestedHourly payFull timeTemporary workPart timeWork at officeLocal areaRemote work$30 - $32 per hour
...teams. Proven expertise in managing customer engagements. Experience working within a Customer Support platform such as Zendesk, Freshdesk, Intercom, or Zoho. Experience working with SQL and Python. Experience working with Data Visualization tools, like Looker. Ability...SuggestedHourly payWork experience placementLocal areaRemote workWork from home$23 per hour
...transform the way we do business! Pay Range: $23.00/ hourly What You Will Do? Manage Returns: Process customer return requests via Freshdesk and Zendesk, ensuring timely and accurate handling Coordinate Stock Checks: Submit requests to the return operations team for...SuggestedHourly payWork at office- ...you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal candidate has deep experience supporting enterprise SaaS platforms (identity or security preferred), thrives in fast‑...Suggested
$21 - $25.83 per hour
...supplies. In charge of opening, sorting, date stamping and distributing all daily department mail. In charge of assigning all incoming Freshdesk tickets to appropriate AP Specialist. Maintains inventory and management of all basement files and folders. Prepares log of...SuggestedWork at officeMonday to FridayShift work$25 per hour
...tools such as Google Workspace applications, Zoom, and potentially other campaign tools like Act Blue or ThruText. Experience using FreshDesk, Airtable, and/or Asana is a plus. The Texas Democratic Party is committed to diversity among its staff and recognizes that its...SuggestedFull timeWork at officeLocal areaImmediate startNight shift3 days per week$25 per hour
...transactions and account inquiries. Key Responsibilities Provide exceptional customer support via phone, email, and ticketing system (Freshdesk) Respond to customer inquiries related to statements, fees, transactions, and general account questions Accurately gather and...SuggestedHourly payContract workTemporary workWork at officeShift work- ...Ability to manage and prioritize multiple projects Experience working with ticketing systems (e.g., Zendesk, Salesforce Service Cloud, Freshdesk) Familiarity with support KPIs such as CSAT, FRT, NPS, backlog management, and SLA performance Strong analytical skills with the...SuggestedFlexible hours
$42k - $50k
...quick to learn new tools and systems Preferred Qualifications (Nice to Have) Experience with CRM or help desk platforms (Zendesk, Freshdesk, Jira, Zammad, ServiceNow, etc.) Background in operations, dispatching, or service coordination Familiarity with construction,...SuggestedFull timeWork at officeDay shift- ...interpersonal skills, with an eagerness to communicate with clients and individuals daily. ~ Experience with ticketing systems (Zendesk, Freshdesk, etc.). ~ Exposure to financial software or payment systems is a plus. We think you'll love being part of our team because...SuggestedRemote workFlexible hours
$50k - $80k
...roles (retail, hospitality, call center, support, etc. all count). Bonus: experience with ticketing systems (Zendesk, Intercom, Freshdesk, Pylon, etc.). We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations...SuggestedContract workNight shift- ...use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International). Consistently meet or exceed individual production metrics and quality...SuggestedLocal areaRemote workMonday to FridayFlexible hours
$18.9 - $26.7 per hour
...communications with respect to difficult situations, relaying service failures, etc. Answer phone calls and respond to all e-mails, Freshdesk tickets and chats in a timely manner. Emulate and uphold AIT's Core Values/Behaviors. Other duties as business deems...SuggestedWork at officeWorldwideFlexible hours$47k - $60k
...solutions Ability to work both independently and collaboratively within a team Proficiency in customer support software such as Zendesk, Freshdesk, or similar platforms Experience in the restaurant industry or with restaurant software is a plus Demonstrates initiative,...SuggestedPermanent employmentRemote workFlexible hours$50k - $75k
...Directory (password resets, group membership, basic account management) Familiarity with ticketing systems (Zendesk, ServiceNow, Freshdesk, etc.) What We Offer Growth opportunities within the organization Training and professional development support Competitive benefits...Full time- ...orders daily, including packing, UPS label creation, tracking entry, and order closure. Ensure fulfilment confirmations are sent and Freshdesk tickets are monitored daily and closed. Inspect returns and process approved refunds in accordance with return policy. Monitor...Work at officeLocal areaWork from homeHome officeWork visaAfternoon shift
$75 - $85 per hour
...vCenter, Windows Server, HyperV, Scale Computing Security: CrowdStrike Device Management: Autopilot (light exposure) Ticketing: Freshdesk Preferred Qualifications PCNSE certification CCNP or higher Cisco certification Proven experience deploying and configuring...Contract workTemporary workVisa sponsorship- ...skills Exceptional written and verbal communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric approach with a genuine desire to help and advocate for clients Ability to work as a team as part of a...Work at officeLocal areaRemote workWork from home3 days per week
$80k - $100k
...operating systems, Google Workspace and Slack platforms. Proven experience with ticketing and helpdesk systems such as Jira, Asana, Freshdesk. Solid experience with Microsoft tools (Admin, Intune, Entra, Sharepoint, etc). Strong technical skills with IGA and IAM platforms...Full timeWork at officeRemote work- ...support teams and improving KPIs. Expertise in AI‑driven tools and global logistics management. Strong leadership, communication, and analytical skills. Experience with platforms like Zendesk or Freshdesk; logistics tools knowledge is a bonus. #J-18808-Ljbffr MyCareer+
- ...SaaS industry. Experience with Red Oak software and/or the 4U platform is highly desirable. Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred. Strong analytical and problem-solving...Contract workWork at office
- ...Windows, and MacOS operating systems. Experience using and configuring ticket management systems like Zendesk, JIRA Service Desk, Freshdesk. Knowledge of cyber security technologies at the network and application layers. An understanding of Software Development...Remote workWorldwideHome officeFlexible hoursNight shiftAfternoon shift
$60k - $75k
...certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP). Experience with ticketing systems (e.g., ServiceNow, FreshDesk, Zendesk). Knowledge of cybersecurity best practices and data privacy practices. Proficiency with Windows, Microsoft 365, Azure,...Remote workFlexible hours$67.5k - $103.39k
...Assist in the management of key account communications, ensuring alignment with business objectives and sales strategies Utilize Freshdesk or similar CRM platforms to track key account interactions, service requests, and issue resolution What You\'ll Bring You hold a Bachelor...Minimum wagePermanent employmentFull timeWork experience placementLocal areaWork visa- ...customers' needs to achieve satisfaction. Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk, NetSuite). Execute the key administrative data entry into customer records with high attention to detail. Assist customers...
$22 - $26 per hour
...customer experiences. Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e‑commerce platform like Shopify. Command High Volume Inquiries: Confidently manage a high volume of customer inquiries....Full time- ...Experience supporting grocery, retail, or hospitality POS systems ~ Familiarity with payment processing and EMV devices ~ Experience using ticketing systems such as Zendesk, Freshdesk, or similar ~ Comfort working in a fast-paced, high-volume support environment VoriShift workAfternoon shift
$80k
...and translate insights into actionable improvement plans Experience with ticketing and customer support platforms (e.g., Zendesk, Freshdesk, ServiceNow, or similar) Excellent written and verbal communication skills, with the ability to provide clear feedback and...Work at officeLocal areaFlexible hours- ...skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and...For contractorsWork at officeRemote workMonday to FridayMonday to ThursdayFlexible hoursWeekend work