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- ...are delivered to management weekly across all Client Services departments and teams. Develop KPI reporting using HubSpot, Jira, Freshdesk, Smartsheet. Measure, interpret, and report KPIs on a weekly basis. Update and maintain Sunbird's demo system and emerging...SuggestedWork at office
Sunbird Software Inc.
Sioux Falls, SD17 days ago $65k - $75k
...replacement checks or direct deposits due to payroll error, direct deposit returns or final discharge. Manages the payroll email inbox (FreshDesk ticketing system) and responds to payroll inquiries within 24-48 hours, creating an excellent employee experience. Supports...SuggestedHourly payFull timeTemporary workPart timeWork at officeLocal areaRemote work- ..., supported, and satisfied. Responsibilities: Customer Interaction & Resolution: Handle 50100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries across channels (phone, email, live chat, social media). Resolve...SuggestedFull timeWork at officeRemote workNight shiftWeekend workAfternoon shift
$26 - $34 per hour
...of medical nonprofits or associations Use of project management tools (Asana, Smartsheet, Jira) and customer service platforms (Freshdesk, Jira) While working a remote schedule, qualified candidates must be able to maintain a schedule of working within ACR's...SuggestedHourly payFull timeRemote workFlexible hours$22 - $27 per hour
...Ability to work weekends and evenings. ~ High school diploma or GED ~ Experience with CRM/support ticket systems (e.g., Zendesk, Freshdesk, Oracle). Preferably, Zendesk. ~ Superb written, interpersonal and communication skills. ~ Advanced skills with MS Office (...SuggestedRemote jobHourly payContract workLocal areaWeekend workAfternoon shift$23.96 - $29.6 per hour
...environment and to adapt to changing demands. Has proficiency in using CRM software and other customer support tools (Zendesk, Hubspot, Freshdesk...etc) Exhibits excellent communication skills, both verbal and written. Has 1-3 years’ experience We’d be extra excited...SuggestedRemote jobFull timeTemporary workFor contractorsWork experience placementWork at officeLocal areaImmediate startFlexible hours3 days per week- ...you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal candidate has deep experience supporting enterprise SaaS platforms (identity or security preferred), thrives in fast-...SuggestedFull time
$60k - $70k
...management systems. Experience with ERP or CRM tools (e.g., NetSuite or similar). Experience with customer support platforms such as Freshdesk or equivalent. Ability to interpret technical documentation and communicate effectively with engineers. Strong motivation to...SuggestedPermanent employmentFull timeTemporary workWork at officeImmediate startShift workJMI Resource
Clearwater, FL11 days ago$93k - $100k
...TCP/IP, DNS, DHCP, VPNs). Understanding of remote support tools and ticketing systems (ex: Zoho Desk) e.g., Zendesk, ServiceNow, Freshdesk). Proficiency with PC and MS Office (Word and Excel) Ability to manage multiple tasks and priorities in a fast-paced...SuggestedFull timeTemporary workCasual workRemote work- ...Responsibilities: Handle and direct incoming phone calls in assigned division. Manage customer inquiries via phone, email, and Freshdesk; Tickets are initiated in Freshdesk (Ticketing System) so experience in Freshdesk CRM is a plus (Not required). Respond and...SuggestedHourly payPermanent employmentFull timeContract work
$23 per hour
...transform the way we do business! Pay Range: up to $23 per hour What you will do Manage Returns: Process customer return requests via Freshdesk and Zendesk, ensuring timely and accurate handling Coordinate Stock Checks: Submit requests to the return operations team for...SuggestedHourly payWork at officeFlexible hours$25 per hour
...tools such as Google Workspace applications, Zoom, and potentially other campaign tools like Act Blue or ThruText. Experience using FreshDesk, Airtable, and/or Asana is a plus. The Texas Democratic Party is committed to diversity among its staff and recognizes that its...SuggestedFull timeWork at officeLocal areaImmediate startNight shift3 days per week$21 - $25.83 per hour
...supplies. In charge of opening, sorting, date stamping and distributing all daily department mail. In charge of assigning all incoming Freshdesk tickets to appropriate AP Specialist. Maintains inventory and management of all basement files and folders. Prepares log of...SuggestedWork at officeMonday to FridayShift work$50k
...support KPIs, ticket routing, and CRM workflows. Experience in SaaS or B2B support environments using tools like Intercom, Zendesk, or Freshdesk. Knowledge of CRM integrations, knowledge base systems, and basic CRM administration is a plus. Excellent communication skills,...SuggestedFull time- ...support operations (Service Desk, NOC, SOC). ~ Experience working in SLA-driven environments. ~ Familiarity with ticketing systems (Freshdesk or similar). ~ Strong written and verbal communication skills. ~ Excellent organizational skills and attention to detail. ~...SuggestedFull timeNight shift
- ...Server installation and management Maintain and support point to point and client endpoint VPNs Handle ticketing via Jira and Freshdesk, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights)...Full timeWork at officeLocal area
- ...communication; empathetic with a service mindset. Experience with a modern ticketing system (e.g., Zendesk, Jira Service Management, Freshdesk). Familiarity with incident management (ITIL-lite is fine) and SLA tracking. Comfortable working U.S. business hours with...Full time
- ...preferably in hardware + software environments) ~ Must have experience managing support ticket systems (e.g., HubSpot, Zendesk, Freshdesk) ~ Must have demonstrated the ability to lead teams in a scaling environment and implement support best practices ~ Must...Full timeFlexible hours
$80k - $100k
...operating systems, Google Workspace and Slack platforms. Proven experience with ticketing and helpdesk systems such as Jira, Asana, Freshdesk. Solid experience with Microsoft tools (Admin, Intune, Entra, Sharepoint, etc). Strong technical skills with IGA and IAM platforms...Full timeWork at officeRemote work- ...skills Exceptional written and verbal communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric approach with a genuine desire to help and advocate for clients Ability to work as a team as part of a...Work at officeLocal areaRemote workWork from home3 days per week
$47k - $60k
...solutions Ability to work both independently and collaboratively within a team Proficiency in customer support software such as Zendesk, Freshdesk, or similar platforms Experience in the restaurant industry or with restaurant software is a plus Demonstrates initiative,...Permanent employmentRemote workFlexible hours$75 - $85 per hour
...vCenter, Windows Server, Hyper‑V, Scale Computing Security: CrowdStrike Device Management: Some Autopilot Ticketing: Freshdesk Preferred Qualifications PCNSE CCNP or Better Cisco Certification Hands‑on experience deploying Cisco switches Strong...Contract workTemporary workVisa sponsorship- ...SaaS industry. Experience with Red Oak software and/or the 4U platform is highly desirable. Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred. Strong analytical and problem-solving...Contract workWork at office
$110k - $130k
...Demonstrably self‑motivated, pro‑active, and endlessly curious Preferred Qualifications Experience with HubSpot Service Hub, Zendesk, Freshdesk, or similar support platforms Experience with knowledge base tools (e.g., HubSpot Knowledge Base, Brainfish.ai) Strong technical...$42k - $50k
...quick to learn new tools and systems Preferred Qualifications (Nice to Have) Experience with CRM or help desk platforms (Zendesk, Freshdesk, Jira, Zammad, ServiceNow, etc.) Background in operations, dispatching, or service coordination Familiarity with construction,...Full timeWork at officeDay shift$18.8 - $25.9 per hour
...communications with respect to difficult situations, relaying service failures, etc. Answer phone calls and respond to all e-mails, Freshdesk tickets and chats in a timely matter. Emulate and uphold AIT's Core Values/Behaviors. Other duties as business deems necessary....Work at officeLocal areaWorldwideFlexible hours- ...Develop and maintain relations with AIT Station and Agent Partners Respond and action all inventory inquiries via email, phone and Freshdesk Serve as liaison for client on any inventory update requests Perform other duties as assigned Complies with all policies and...Work at officeLocal areaWorldwideFlexible hours
- ...Linux skills (shell, services, permissions, log analysis) ~ Experience with our core tools: Okta, Google Workspace, Slack, Jira, Freshdesk, CrowdStrike (or similar) ~ Periodic on-site presence at our data facilities is required to support infrastructure, networking, and...Full timeRemote work
$84k - $97k
...to plan for training, coaching, and QA calibration sessions. Collaborate with Tech/Systems teams to ensure WFM tools (e.g., NICE, Freshdesk, CSR, or similar) are optimized and data integrity is maintained. Identify opportunities for automation, efficiency, and improved...Local areaFlexible hoursShift work$50k - $75k
...Directory (password resets, group membership, basic account management) Familiarity with ticketing systems (Zendesk, ServiceNow, Freshdesk, etc.) What We Offer Growth opportunities within the organization Training and professional development support Competitive benefits...Full time
