Full job description

Posting Details

Position Information

Recruitment Number

1515

Number of Vacancies

Working Title

Data and Program Operations Specialist (Updated 1st Review)

Classification Title

Administrative Specialist

Proposed Salary to be Offered

$19.72 / hour based on experience

Appointment Percentage (Budget)

100%

Position Summary

This position supports the day-to-day management of operations and activities for the Small Business Development Center (SBDC), a unit-specific program of the College of Business Administration with clients and program participants primarily in a seven-county service area. It also supports the Center for Entrepreneurship and Innovation and other campus and college outreach activities. The SBDC provides small business owners counseling and education services with federal, state, and other funding support. The SBDC also represents the campus in regional economic development activities.

This position is responsible for professional programmatic work, including support for financial and grant management, data analysis and reporting, interactions with local businesses and stakeholders, day-to-day management of the departmental budget, and general office and administrative support for the SBDC. The position is a 40%-45% appointment.* The position requires the exercise of independent judgment and critical thinking necessary to ensure long term strategic management and oversight of day-to-day operations including grant compliance, data management, financial activities, budget monitoring, event and training planning and implementation, and information technology coordination. The position is a position of trust. Presently, it is not a position of trust with access to vulnerable populations.
The individual in this position:

Exercises significant degree of independence to manage extensive information system for SBDC client consulting and training services, and participates in statewide WSBDC planning and implementation of data systems;
Tracks programmatic trends to meet compliance requirements and develops quarterly reports and annual surveys as part of tracking SBDC outcomes;
Manages workflow, budget and reporting functions, and data analysis of the federal grant program, training and college related support, freeing the director of the program from many administrative responsibilities, including record management, SBDC general office communications and activities, interface with clients and program participants, event outreach and travel planning activities, and scheduling/paying ad hoc counselors and instructors;
Participates in the strategic planning for growth and the implementation of changes;
Tracks new policies from funding sources as they relate to the office, ensuring compliance and efficiencies;
Maintains positive working relationships with other departments and offices; and
Participates in continuing professional development and training.

* This position is contingent on program needs and funding. Actual appointment could be adjusted to reflect program needs and funding.

The person holding this position must be able to work accurately and independently with limited direction of the SBDC Director and be able to consistently and competently exercise good judgment and decision-making skills. This requires skills to manage activities documented in a complex, statewide information system, and diligence to ensure compliance with funding sources requirements and requests.

Position Type

Staff/Administrative

Pay Basis

Hourly

FLSA

Non-Exempt

Contingent Upon Funding

Yes

Is this position eligible for employment sponsorship, (H1B or PERM)?

Required Qualifications

Bachelor’s degree (or equivalent*).
Experience working with financial data or budgets to assist in budget management activities, such as account reconciliation, accounts receivable and payable;
General business knowledge and financial and bookkeeping skills sufficient to prepare required reports, perform administrative tasks and support office operations, coordinate purchases, monitor budget expenditures, calculate account transfers and balances, track payments, accurately complete invoices and reports, and prepare for and attend a variety of audits annually;
Ability to pay attention to details in connection with financial and data management, including reconciliation of data;
Familiarity with online data and resources to support program activities;
Familiarity with working with diverse clients in a business setting;
Ability to successfully access internet, interact with clients and others electronically, identify and use online resources/databases;
Familiarity with management information system data entry, system queries, and report creation and writing;
Ability to gain and apply knowledge as well as analyze, make recommendations and/or act to process detailed information to meet compliance requirements relating to the Small Business Development Center, its funding sources, and campus policies and procedures;
Ability to understand, implement, promote and conduct training and other event activities, including technology supported outreach tools, event logistics, and reconciliation of data and costs relating to such events;
Ability to analyze data and other information to manage activities, make recommendations and perform essential job duties;
Manage multiple tasks in a confidential, proactive, and professional manner;
Able to adapt to ever changing priorities, regulations, policies, and definitions;
Ability to think and work independently and as part of a team; and
Excellent written and oral communication skills.

Equivalent means that candidates with a combination of education and sufficient related experience may be considered to meet the minimum requirements for this position. To be equivalent, the education should be equivalent to the minimum of an Associate Degree (2 years of post-secondary education) with suitable related experience being 3 years related experience for each year substituted for education up to 2 years).

Preferred Qualifications

Bachelor’s degree in a related field (such as business, communications, etc.);
Three years work experience in a business-related setting;
Knowledge and proficiencies in applicable technologies and appropriate campus databases, WSBDC data systems, client relationship management system(s), registration and client support tools, student information system, student payroll system. Examples include Microsoft, CenterIC, Zoho CRM, ShopUW+, WISER (or other such systems to demonstrate ability to perform essential job duties and to adapt to other systems as may be implemented from time to time), etc.;
Experience working with business-related software and tools, e.g. technology relating to client management, marketing, Excel, tracking counseling and program participation, etc.;
Experience and knowledge of management information system data entry, system queries, and report writing;
Experience with adult education in business setting;
Experience in business outreach, program planning, event logistics, and implementation of adult education;
Experience preparing and/or managing budgets, financial matters/grants; and
Experience working with grant compliance and administration.

Physical Demands

Some standing, lifting/moving (e.g., signage, furniture, etc.) and ability to operate equipment (e.g., computers, AV equipment, online and video communications such as zoom, teams, etc.) in connection with program activities (e.g., consulting, events, and training programs) is required.

Reasonable Accommodations
UWL provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hrinfo@uwlax.edu or 608.785.8013. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

All position descriptions are required to provide physical demands and working condition/environment and may not be published in the job announcement. For information on the physical demands and/or working conditions/environment for this position, please contact Human Resources at hrinfo@uwlax.edu or 608.785.8013.

Working conditions and environment

Ability to work evenings, early mornings and/or weekends on occasion and travel on occasion in the region/state to attend programs/activities may be required. For this position, such travel and work is expected to be minimal.

Miscellaneous Information

Information about your benefits Your benefits add an additional 40%+ to the overall financial package from the university.

Employment and terms of appointment are contingent on program needs and funding.

Highlights include:

excellent flexible health insurance with low co-pays and good coverage.
paid holidays and sick days.
sick leave may be converted at retirement to pay for health insurance post-work at UWL.
after 5 years of employment, you become vested in our retirement system which ensures income post-career.
benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.

Benefit eligibility is determined at point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage. Information about UWL and the Surrounding Region The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community. For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest.

With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs through the following three colleges, the College of Arts, Social Sciences, and Humanities, the College of Business Administration, and the College of Science and Health, as well as the School of Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 84 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.

UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available at . The UW-La Crosse campus is in southwestern Wisconsin, nestled in a residential area of the City of La Crosse and positioned as part of a larger metro area with a population close to 140,000. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation. More information about the La Crosse metro area can be found here: Choose La Crosse .

Learn more about UW-La Crosse here: AA/EO Statement

The University of Wisconsin-La Crosse is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWL, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
UW-La Crosse’s diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “… our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse ranks 6th nationally among the Top LGBTQ-Friendly Colleges for 2018-19 by AffordableCollegesOnline.org (ACO).

Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see or contact the University Police Department at 608.785.9000.

Redbook Position

Yes

Division/College

College of Business Administration

Description of College / Department / Program / Division / Unit

The College of Business Administration is one of four colleges at the University of Wisconsin-La Crosse. The CBA consists of six academic departments and one non-academic department which is the Small Business Development Center.

Six of the college’s seven academic programs are housed in an academic department (Accountancy, Economics, Finance, Information Systems, Management, and Marketing) except for the International Business program which is managed by the CBA International Business Advisory Committee (IBAC). There are eight majors and seven minors in the undergraduate curriculum. The college also participates in the University of Wisconsin online consortium Master of Business Administration (MBA).

The CBA has an outstanding reputation for the high quality of its faculty, programs, staff, and most importantly its students.

The CBA is fully accredited by AACSB International (Association to Advance Collegiate Schools of Business) – the premier national and international accreditation authority. The college maintains active collaborations within the region and community and with numerous educational institutions in Europe, Asia, and elsewhere.

The College of Business Administration maintains an active Assurance of Learning Program to ensure both the undergraduate and graduate programs are assessed and evaluated on a regular basis to foster successful student learning. The planning and assessment efforts are guided by a task force of knowledgeable and enthusiastic faculty and instructional academic staff. Assurance of Learning supports the AACSB accreditation principles of accountability and continuous improvement.

Posting Detail Information

Posting Date

05/31/2024

Continuous Recruitment

Yes

Continuous Recruitment First Review Date

06/24/2024

Close Date

Special Instructions

Position Contact Name

Anne Hlavacka, SBDC Director

Position Contact Email

ahlavacka@uwlax.edu