Average salary: $82,138 /yearly
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...leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS, Federal... ...during this effort.
Key Responsibilities:
Provide IT Help Desk support using the Information Technology Infrastructure Library...
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CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK) (DOS)
Bowhead is seeking a Customer Technical Support Specialist (Help Desk) to provide customer support and technical assistance for our Department of State (DOS) contract in Washington D.C.. The Help...
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...Arlington County's Department of Technology Services (DTS) is hiring a Help Desk Support Analyst to support the development and implementation phases of the County's permitting system. Using the Accela Civic Platform, Permit Arlington allows customer Support Analyst, Help...
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Edgewater Federal Solutions is hiring a Sr. Help Desk Support Service Specialist to support a Federal contract in the DC area. This is a full-time position wtih full time benefits.
Responsibilities:
Resolves inquiries and requests for assistance...
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DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program... ...interviewing for a Helpdesk Specialist / Desk side support to support this initiative in... ...of directly related experience supporting help desk Tier 2 (Desk Side support) operations...
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...Responsibilities
Offer Level 1 and 2 customer-centered technical support for company computing environment and network, including... ....
Frequently check the ticketing system for incoming service desk requests and vet requests thoroughly.
Ensure a positive support...
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...Washington, DC 20024
USC/Greencard required
Onsite
Help Desk Technician III
Transform technology into opportunity as a Help... ...elevate our team and perform as one.
Duties
Provides technical support and troubleshooting to network, desktop, and/or systems...
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...security clearance.
Key Skills:
Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience... ...Typically involves use of problem management database and help desk system.
Qualifications
Must have or be able to obtain...
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...Help Desk Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph... ...lead a distributed help desk team which provides application support services for a diverse CIO customer base. You will lead the...
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...Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders -...
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...Help Desk Technician
Some onsite time may be required
Chamblee, Georgia OR New Carrollton Maryland
Grant Leading Technology is... ...$50 - $60k
Responsibilities:
Provides Tier-1 and Tier 2 support for Finesse application related issues
Triages user reported...
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...Help Desk Analyst (Salesforce)
The Company:
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated... .... As a Help Desk Analyst (Salesforce) with Censeo, you will support the Economic Development Administration (EDA) and provide...
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...Job Description
Job Description The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community...
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ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the...
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**Req ID:** 31006
**Summary**
**Mid-level Help Desk Support Technician**
**Washington, DC**
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in...
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Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center.
Responsibilities:
Receive and resolve Level II requests...
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Night shift
Marathon TS is seeking a Help Desk Technician to support a federal client in Falls Church, VA.
Responsibilities:
Answer calls coming into the Tier 1 Help Desk by the third ring.
Create a customer incident in Remedy, the call...
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...Position: Temporary IT Support Specialist - MAC Experience Required
Location: George Town - Washington, DC
Duration: Temporary position from May to September with a possibility of extension to the end of the year.
Job Description:
The Temporary IT Support...
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...Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as o Technician, Help...
...certifications
DUTIES:
Manage escalated technical desktop support incidents and provide functional support and assistance to a... ...over the phone or via the internet.
Your duties include helping Government employees troubleshoot technical problems...
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