Average salary: $80,455 /yearly

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  • MANTECH seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the DC, Maryland, and Virginia (DMV) area ....  ...systems, knowledge of networking and electronic mail. Monitor helpdesk performance metrics and drive initiatives for continuous... 
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    ManTech

    Washington DC
    4 days ago
  •  ...groups. Whether you’re building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move...  ...Service Delivery and Metrics Own the IT ticketing system and helpdesk operations Define and report on service level metrics... 
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    Tunnl

    Washington DC
    1 day ago
  •  ...daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing tickets, and analyzing performance data to drive continuous improvement in service delivery. Bridge technical support with management... 
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    Orbis Corporation

    Washington DC
    11 hours ago
  •  ...secure, reliable, and scalable solutions that advance performance in high-stakes environments. Responsibilities: The Helpdesk Manager will provide day-to-day support to our users directly and indirectly through two direct reports. This position will be responsible... 
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    Evolver Federal

    Reston, VA
    11 hours ago
  •  ...Help Desk Manager Public trust clearance. Minimum Qualifications: 10 years' experience managing a service desk; Expert knowledge of desktop and server operating systems and applications. Strong written and oral communication and Excellent interpersonal... 
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    E-talentnetwork

    College Park, MD
    11 hours ago
  • $115k - $150k

     ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team! REQUIRED QUALIFICATIONS Experience Minimum of ten (10) years of experience in the NMCI NGEN technical arena. Proven experience in managing a help desk operation with a... 
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    TekSynap

    Washington DC
    11 hours ago
  •  ...Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship ~5+ years IT help desk management in federal/government settings. ~ Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption). ~ Experience with... 
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    RWD Consulting, LLC

    Washington DC
    1 day ago
  • $111.16k - $150.39k

     ...experience US Citizenship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our... 
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    General Dynamics Information Technology

    Washington DC
    3 days ago
  • Description Position:  Helpdesk Manager - Level I Location: Rosslyn, VA Clearance:  Secret     The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring... 
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    ActioNet

    Arlington, VA
    1 day ago
  • $79.65k

     ...companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program... 
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    ValidaTek

    Arlington, VA
    3 days ago
  • $130 per hour

     ...Description Task Manager- Service Desk (Washington, D.C) What to expect when you join Tantus, a Sikich Subsidiary Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating... 
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    Sikich

    Washington DC
    11 hours ago
  • $112k - $179k

     ...compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities Own day... 
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    Peraton

    Washington DC
    3 days ago
  •  ...Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro area. You will play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to fully... 
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    ActioNet

    Washington DC
    11 hours ago
  • Help Desk Manager Location: US-DC-Washington Job ID: 5251 # of Openings: 1 Category: Information Technology Clearance: Secret Clearance Status: Active Type: Regular Full-Time Overview The Help Desk Manager supports TSA's Trusted Operations, Maintenance, Cybersecurity... 
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    Koitecc Solutions

    Washington DC
    3 days ago
  •  ...DC 20540 James Madison Memorial Building 101 Independence Avenue SE Washington, DC 20540 2. Service Desk Manager Provides daily supervision and direction to staff who are responsible for service desk activities such as phone and in-person... 
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    Abacus

    Washington DC
    1 day ago
  •  ...Helpdesk Manager - General Team Job Locations US-VA-Alexandria ID 2026-4517 Category Information Technology Type Full Time Overview General Team Leads provide administrative oversight for a team of 7-8 Help Desk... 
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    Edgewater Federal Solutions

    Alexandria, VA
    2 days ago
  •  ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed... 
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    Strategic Resources Inc

    Washington DC
    2 days ago
  • $105k - $115k

     ...Overview Job Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective... 
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    Galapagos Federal Systems

    Washington DC
    2 days ago
  • $150k - $190k

     ...team supporting a government customer REQUIRED QUALIFICATIONS Experience ~10 years of relevant experience providing project management support for enterprise level IT projects Certifications A project Management Professional (PMP) certification or... 
    Full time
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    Temporary work
    Work at office
    Local area
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    Monday to Friday
    Day shift

    TekSynap

    Washington DC
    3 days ago
  •  ...Job Title: Service Delivery Manager Job Location: Washington, DC Duration: 12+ months contract with possible extension About Edify : Headquartered in Naperville, IL, we are a dynamic team with over two decades of industry expertise, dedicated to delivering... 
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    Edify Technologies

    Washington DC
    7 hours agonew
  •  ...Word, PowerPoint, Teams) and executive productivity troubleshooting. Expertise supporting Apple iPhone/iPad devices and related management tools; strong knowledge of Windows endpoints and common peripherals. Strong organization and documentation skills; ability to work... 

    Peraton

    Washington DC
    11 hours ago
  • $44.77k

     ...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to... 
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    Work from home
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    Relocation package
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    Milton Hershey School

    College Park, MD
    3 days ago
  •  ...MANTECH seeks a motivated, career and customer-oriented Configuration Manager to join our team in Washington, D.C. Responsibilities include, but are not limited to: Develop and maintain configuration management (CM) plans, policies, and baselines to support system... 
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    MANTECH

    Washington DC
    11 hours ago
  • $110k - $130k

     ...processing improvements related to IT service delivery and problem resolution. Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues. Reviewing, editing, and... 
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    Fawkes IDM

    Washington DC
    3 days ago
  • $119k - $140k

     ...Job Description The Service Desk Manager oversees the overall operation, performance, and effectiveness of the Service Desk, which serves as the primary point of contact for end-user IT support. This role integrates technical leadership, operational management, quality... 
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    Computer World Services

    Washington DC
    3 days ago
  • $67.9k - $132.5k

     ...oversees a service-desk shift to ensure end users receive timely, high-quality support for incidents and service requests. The role manages ticket queues, staff assignments, and escalations so response and resolution targets are consistently met in a federal IT... 
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    ASM Research, An Accenture Federal Services Company

    Washington DC
    1 day ago
  • $75k - $85k

    Legal Support Coordinator - Washington D.C. Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for a Legal Support Coordinator in its Washington, D.C office. Candidates should have 5 years of experience, a positive attitude, and a solid work ethic. Prior...
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    Baker Donelson

    Washington DC
    2 days ago
  • $21.15 per hour

     ...programs, and access to discounts through Associate Perks Now, about you:  Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available 4+ days a week including Sunday & Monday... 
    Hourly pay
    Part time
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    CDS (Club Demonstration Services)

    Silver Spring, MD
    11 days ago
  • $65k - $75k

    Position Title: Manager, PAC Location: Washington, DC (Hybrid) Department: Legislative & Political Affairs Description: As the leading advocate for the real estate finance industry, MBA is committed to providing our members with unmatched value and unparalleled benefits... 

    Mortgage Bankers Association

    Washington DC
    3 days ago
  •  ...powered timekeeper helps attorneys capture billable time automatically and provides rich insights that transform how legal work is managed. We're a Tier 1 venture-backed startup (Y Combinator, Bessemer, 8VC, General Catalyst) made up of engineers (Google, Applied Intuition... 

    Ritual Capital

    Washington DC
    1 day ago