Search Results: 470 vacancies
...providing invoices and up-to-date balances; Develop and maintain comprehensive knowledge of the CropX product suite; Comfortably coach customers on how to leverage the CropX platform; Advocate for customer needs to help drive product and service improvements...Hiring Fast...
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...Proactively report issues and ideas to CX management and cross-functional partners; Meet and exceed performance metrics; Toggle between and master tools and interfaces such as the company's CX CRM tool, order management system, and internal Knowledge Base...Hiring Fast...
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Sunday
...maintain documents, files, and records and handle office supplies inventory and place orders when necessary; Prepare and edit documents, reports, presentations, and other materials using Microsoft Office Suite (Word, Excel, PowerPoint) or other software tools...Hiring Fast...
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...health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage... ...records of customer interactions, process customer accounts and file documents; Take the extra mile to engage customers...Hiring Fast...
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...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast...
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...Escalate technical issues to the engineering team and communicate solutions to members; Draft support articles and assist with creating member tutorials; Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features...Hiring Fast...
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...unresolved customer issues to the Customer Experience Manager or the appropriate department(s) for further investigation and the best possible resolution; Maintain accurate customer records by updating account information and documenting interactions in Zendesk...Hiring Fast...
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...to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast...
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...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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...loyal users; Collaborate cross-functionally to drive resolution of customer issues; Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed; Update orders with exceptions in proprietary system...Hiring Fast...
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...and project tracking; Act as a backup resource during executive assistants' out-of-office periods; Develop skills and capabilities to transition into an EA role in the future; Maintain discretion and security awareness in handling sensitive information...Hiring Fast...
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...currently interviewing for part-time sales reps, with an option to work more. Request an interview today and start work within the week.... ...work program.
Choice of location – Sales reps work from home or locally after training. Most meetings and training are held in...
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Flexible hours
...appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast...
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Night shift
...Resolve customer issues through a high volume of customer contacts (phone, email, and chat); Stay in the know about SeatGeek's latest features, enterprise clients, and SeatGeek ticketed events; Use metrics and consumer insight to help make SeatGeek better...Hiring Fast...
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...service by addressing inquiries, resolving complaints and guiding customers through solutions; Maintain a thorough understanding of products, services and policies to effectively assist customers; Accurately document customer interactions and transactions...Hiring Fast...
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...efficiently; Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information; Provide backend support for all virtual and in-person CrossFit Games competitions; Update macro's and write FAQ articles...Hiring Fast...
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...prior to their release; Provide customers with status updates, and follow up on backorders; Use CRM to track and process all customer questions and issues until they're solved; Use project management tools to stay organized and collaborate with coworkers...Hiring Fast...
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...inputted; Resolve discrepancies in information and obtain further information for incomplete documents; Create data backups as part of a contingency plan; Respond to information requests from authorized members; Test new database systems and software updates...Hiring Fast...
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...documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing; Process requests to update customer information, including Legal Name changes, address, etc; Accurately maintain both paper and electronic files...Hiring Fast...
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...friendly, courteous, professional manner and warm transfer all calls to the appropriate business partner; Leave concise and clear notes using internal documentation system, while speaking with customer; Meet or exceed Key Performance Indication (KPI) metrics...Hiring Fast...
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