Average salary: $133,427 /yearly
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- ...and performance governance of the outsourced Tech Service Desk, managing the provider to agreed SLAs, XLAs and quality expectations and... ...occasional extended hours or on-call shifts to support major incidents.#LI-GSKSkillsAudits Compliance, Automation Technology,...SuggestedFull timeLocal areaRemote workWorldwideShift work
GSK
Philadelphia, PA2 days ago - Director, Service Center Incident Operations### Director, Service Center Incident OperationsApply: Westlake, TX: Full time: Posted Today... ..., providing operational leadership across monitoring, event management, network operations, incident response, and executive...SuggestedFull time
Fidelity Investments Inc.
Texas14 hours ago - ...Position Summary We are seeking a Customer Incident & Escalations Specialist to manage complex customer issues, coordinate resolution efforts across departments, and identify recurring service problems. This role focuses on customer advocacy, escalation management, root...SuggestedFull time
Telvero
La Porte, IN3 days ago $240k - $300k
## Manager, Security Operations & Incident ResponseApply: Hybrid: New York: Full time: Posted 2 Days Ago: JR10376Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can...SuggestedFull timeWork at officeDavis Polk & Wardwell LLP
New York, NY1 day ago$188.4k - $282.6k
...career. About The Team Abuse Operations is the front-line incident response and remediation function handling active product abuse... ...merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists...SuggestedWork at officeLocal areaRemote workWork from homeRelocationStripe
Chicago, IL2 days ago$225k - $281k
...Senior Manager, Security Operations - Detection Engineering & Incident Response Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY2...SuggestedWork at officeFlexible hoursEverpure, Inc.
Santa Clara, CA14 hours ago- PaperCut in Portland, US, is hiring a Regional Support Manager to lead our regional Customer Support team and deliver exceptional, customer... ...escalations. Key responsibilities include overseeing critical incidents, driving alignment, and enabling partner channels, all while...Suggested
$154k - $205k
Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform... ...monitoring, paging, and incident tools.As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market...SuggestedWork at officeDatadog
San Francisco, CA7 days ago$175.1k - $236.9k
...looking for an experienced security leader to join the Cloud Security team. As a security leader, you will own building and managing a team of incident managers and technical leaders, fostering a strong team culture. You and your team will be expected to drive engineering...SuggestedRemote workFlexible hoursShift workNight shiftAmazon
Seattle, WA6 days ago- ...cybersecurity, or equivalent discipline. 7 + years cybersecurity incident response and technical forensics investigation with expert... ...incident monitoring and response practices and proven track record managing cybersecurity teams.Must have experience with identity theft,...SuggestedImmediate start
Artech
Plano, TX7 days ago $140k - $195k
...future of cybersecurity starts with you. About the Role: CrowdStrike is looking for a highly motivated, self-driven incident response manager to oversee forensic investigations performed by CrowdStrike’s trusted partners. This Partner Services manager will be dedicated...SuggestedFull timeWork experience placementWork at officeLocal areaRemote work- ...with the建设 of security programs and governance. Responsibilities include leading security monitoring, incident response, threat hunting, and vulnerability management, while driving AI-assisted detection, automation, and cross-functional collaboration with #J-18808-...SuggestedRemote jobFull time
- ...and enterprise environments. This remote role focuses on people, processes, and operational excellence in managed security services. You will oversee incident response, threat detection, and detection engineering, while integrating threat intelligence and AI to improve...SuggestedRemote job
- DescriptionThis Senior Director of Incident Management and Service Excellence will be on site most days in one of the following sites: Anaheim, Irvine, South Bay, Baldwin Park, and Downey.Technical Summary: The Senior Director of service excellence and incident management...Suggested
Kaiser Permanente
Anaheim, CA6 days ago - ...Incident Manager Production Support The Incident Manager is a member of the Production Support team. He/she will be responsible for developing and sustaining processes in relation to Event Management, Incident Management and Problem Management. They are also a hands...SuggestedWork experience placementNight shift
- ...which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities As a Customer Service Incident Coordinator, you will support Arabic-, French-, and English-speaking customers and clients...Full timePart timeWork at officeRemote workFlexible hoursShift work
- ...which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities As a Customer Service Incident Coordinator (Dutch Speaking), you will support customers impacted by identity theft, fraud,...Full timePart timeWork at officeRemote workMonday to FridayFlexible hoursShift work
- Datadog Incidents Response, part of the Datadog platform, is seeking a Product Marketing Manager to shape go-to-market strategy for new products and features and to craft content that empowers our sales and partner teams. In this role you will collaborate across Product...
- Baldor is seeking an IT Service Operations Manager to lead our 24/7 Service Desk and own the incident management program within the Technology Team. Based at our Bronx headquarters, you will drive reliability, observability, and on-call excellence across distribution centers...
- ...IT Security Operations. The role oversees security operations, incident response, threat monitoring, and strategic IT initiatives with... ...wide security posture and staff leadership. Key duties include managing the security operations team, incident containment, threat intelligence...Full time
- Landing Point, a leading alternative investment management firm, seeks a Service Operation Lead for its IT Operations Center in New York... ..., with ITIL knowledge and hands-on monitoring, alerting, and incident management experience. This on-site position offers a competitive...
- ...A technology services company is looking for an Incident and Problem Manager in California. The successful candidate will oversee incident management processes, lead a remote team, and drive continual improvement in service delivery. Key qualifications include 3+ years...Remote work
F3 Design
Anaheim, CA4 days ago - ...seeking a Director, CyberSecurity - Engineering, Operations and Incident Response to:Lead a talented team of cybersecurity... ...Training and Awareness, IT General Controls Compliance & Audit Management, Cyber security programs, and Identity and Access Management....Full timeFor contractorsWork experience placementMonday to FridayShift work
UW Hospitals & Clinics
Madison, WI3 days ago - ...success looks like in this role: Position Overview ~ The Delivery Manager is responsible for leading managed infrastructure and workload... ...operational leadership for Workload Automation and the Incident Response Team (IRT), a first-level Site Reliability Engineering...Permanent employmentFull time
$142.9k - $266k
Cyber Incident Response Business Development Senior ManagerThe Opportunity:Join a team to contribute to Booz Allen's growth efforts for... ...external relationships, and growing revenueExperience developing and managing strategic relationships across cyber insurance carriers,...Full timeContract workPart timeWork at officeLocal areaRemote workBooz Allen Hamilton
Pensacola, FL6 days ago$145k - $175k
..., and be part of a high-performing team that believes in each other, come build with us at Crusoe.About This Role:As a Senior Incident Manager at Crusoe, you'll lead the response when things go wrong, coordinating the right people across teams, driving urgency, and keeping...Full timeTemporary workCrusoe
San Francisco, CA4 days ago- ...power of superintelligence. One person, one GPU.If you'd like to build the world's best AI cloud, join us.We are seeking a Senior Incident Manager to lead critical incident response across our AI data center infrastructure. This role is responsible for coordinating rapid...Work at officeLocal areaFlexible hours
Lambda Labs
San Jose, CA8 days ago $103.45k - $197.73k
...military spouses consistent with applicable policy and business needs.The OpportunityWe are seeking a dedicated Senior ACC Major Incident Manager to lead the end-to-end coordination and management of major incidents impacting critical enterprise technology services. This...Full timeH1bWork at officeRemote workHome officeRelocation packageFlexible hoursNight shiftUSAA - United Services Automobile Association
San Antonio, TX7 days ago$148.7k - $201.2k
...communicate with the customers who depend on us, defines the trust we earn as a connectivity provider.We are looking for an experienced Incident Manager to serve as a Technical Call Leader. When a high severity event affects more than one part of the network, detection, customer...Permanent employmentFlexible hoursAmazon
Redmond, WA4 days ago- ...Cyber Shift Incident Manager Our partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution...Contract workImmediate startShift work
NewGen Technologies (Maryland)
Arlington, VA1 day ago
