Insurance case manager work from home jobs in Waterloo, IA

 ...means youll enjoy the flexibility to choose your own work hours and income. We understand how important work-life...  ...and unlimited earning potential? At Selph Insurance, we empower you to work from home, manage your own business, and achieve true work-life balance... 

 ...Job Title: Work From Home Customer Service Representative Employer: FedEx Job Description: As a Work From Home Customer Service Representative...  ...problem-solving skills. - Ability to work independently and manage time effectively. - Reliable internet connection and a quiet... 

 ...- Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / 401k - As a Customer Service Rep you'll: Learn the basics of insurance and the student health insurance products serviced at Wellfleet; Learn to navigate the LuminX claim system; Provide accurate responses... 

 ...401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-55 inbound calls per day; Deliver exceptional customer service while adhering to Attendance guidelines... 

 ...kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave; Act responsively, accurately, and with attention to detail in a considerate and... 

 ...finish; Help customers by identifying their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it... 

 ...and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text,...  ...journey - whether it's finding a provider, helping with claims issues, or referring them to expert clinical care managers...Hiring Fast... 

 ...policies and services available; Model exemplary service through telephone, email, and direct mail channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles'... 

[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...

 ...collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; Manage the flow of necessary leave paperwork, handling multiple concurrent leaves with finesse; Document and convey all claim escalations... 

 ...ensuring the best outcomes for both clients and our organization. Exhibit self-discipline, a critical trait for success in a remote work environment. Embrace the ability to work primarily remotely, and relish the freedom it offers to grow both personally and... 

 ...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast... 

 ...and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify,... 

 ...20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer...  ...support via live chat, addressing inquiries related to account management and financial transactions; Expertly resolve Pick'em and Draft-... 

[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact...

 ...response and resolution times, customer satisfaction, and feedback management); Draft and improve customer-facing and internal support...  ...AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to... 

 ...in U.S. / Competitive pay / 100% health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root cause analysis to understand what problems user is facing... 

[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...

 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...