...Job Title: Work From Home Customer Service Representative Employer: FedEx Job Description: As a Work From Home Customer Service...  ...customer interactions and maintain accurate records. - Follow company policies and procedures to ensure customer satisfaction. -... 
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Fedex

Burlington, IA
1 day ago
 ...Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: - Complete tasks assigned by supervisors... 
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Home office

Kelly Services

Burlington, IA
1 day ago
 ...- Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / 401k - As a Customer Service Rep you'll: Learn the basics of insurance and the student health insurance products serviced at Wellfleet; Learn to navigate the LuminX claim system; Provide accurate responses... 
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Wellfleet

Burlington, IA
15 hours ago
 ...401k / PTO - As a Customer Service Rep you'll: Handle various types of incoming inquiries, via telephone from clients, regarding insurance products; Answer an average of 45-55 inbound calls per day; Deliver exceptional customer service while adhering to Attendance guidelines... 
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Equitable

Burlington, IA
15 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Leave Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of ...
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Sparrow

Burlington, IA
2 days ago
 ...Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across multiple channels (phone, text, chat, and email); Help new customers with their onboarding, making... 
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Sana

Burlington, IA
1 day ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As an Administrative Leave Coordinator you'll: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; ...
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Sparrow

Burlington, IA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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Fanatics

Burlington, IA
10 hours ago
 ...shipments, and a whole lot more; Teach customers how to use the product, and translate user confusion into product suggestions; Communicate users' needs to partner banks and work with them to improve their products and processes; Write help articles and FAQs...Hiring Fast... 
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Mercury

Burlington, IA
1 day ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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Rinsed

Burlington, IA
3 days ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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Firstsource

Burlington, IA
10 hours ago
 ...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast... 
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Safara

Burlington, IA
3 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer... 
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Lap of Love

Burlington, IA
3 days ago
 ...inquiries on Attribe's website and social media channels; Craft and post content that keeps customers engaged and talking about the company; Dive into online conversations, answer questions, and support their community of creators and VIP fans; Help manage the day-to-day... 
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Attribe

Burlington, IA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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The Black Tux

Burlington, IA
1 day ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll: Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure...
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nok

Burlington, IA
10 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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Reconstruct

Burlington, IA
3 days ago
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Create spreadsheets to track important client information and orders; Transfer data from hard copy to a digital database; Update client information in a database; Organize...
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Family ReEntry

Burlington, IA
4 days ago
 ...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify... 
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ExecOnline

Burlington, IA
10 hours ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Mac laptop provided / Paid training - As a Product Support Agent you'll: Engage with customers via email to address their inquiries and concerns; Be a trusted guide and partner to thousands of teachers...
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ClassDojo

Burlington, IA
3 days ago
 ...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast... 
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One Call

Burlington, IA
1 day ago
[Customer Service / Fully Remote] - Anywhere in U.S. / $20-hr - As a Chat Brand Rep you'll: Assist customers via chat; Engage and inspire dedicated golfers with Titleist brand and product knowledge; Explain concepts at customer's knowledge level; Compare and analyze competitor...
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ThirdChannel

Burlington, IA
1 day ago
 ...Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues; Tag and catalogue issues appropriately utilizing internal ticketing tool;... 
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Snap! Mobile

Burlington, IA
4 days ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service...
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Rocket Money

Burlington, IA
2 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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Runway

Burlington, IA
10 hours ago
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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VERO

Burlington, IA
4 days ago
[Customer Service / Remote] - Anywhere in U.S. / Up to $20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer Support Associate you'll: Approach user inquiries with a cool, open-minded approach... 
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Home office
Weekday work

Underdog Fantasy

Burlington, IA
4 days ago
 ...Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% health care coverage / 401K matching / Dental & vision / Ability to work EST hours - As a Customer Support Specialist you'll: Manage incoming customer inquiries and perform root cause analysis to... 
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SchooLinks

Burlington, IA
1 day ago
 ...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast... 
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Night shift

Rain

Burlington, IA
2 days ago
[Call Center / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact...
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Shift work
Night shift

American Logistics

Burlington, IA
2 days ago