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...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients...
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...an Administrative Assistant you'll: Manage and coordinate office activities and operations to secure efficiency and compliance with company policies; Answer and direct phone calls, and take and relay messages; Organize and schedule appointments, meetings, and events;...
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[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance...
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[Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Collaborate with the lead Executive Assistant (EA) to ensure seamless administrative support; Assist in various tasks, including event planning, calendar management...
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[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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...phone, email, SMS, and chat (Zendesk/Intercom); Provide knowledgeable answers to questions about product, pricing, and availability; Troubleshoot technical problems; Work with internal departments to meet customer's needs; Enter data in various platforms...Hiring Fast...
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.../ Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Benefits - As a Data Entry Clerk you'll: Accurately enter data into the company's database systems; Update and maintain existing data in the database; Verify data accuracy and completeness before entering it into...
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...pick up internal projects to balance out the ebbs & flows of support volume; Stay informed about the company's products and services to offer accurate information to customers; Work closely with other departments, such as product development and marketing...Hiring Fast...
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...world-class phone customer support primarily via inbound phone; Answer questions regarding Sundays' dog food, dog nutrition, and the company; Proactively report issues and ideas to CX management and cross-functional partners; Meet and exceed performance metrics; Toggle...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match / PTO - As a Call Center Rep you'll: Provide customer service by engaging in positive interactions with pet families; Answer a high volume of customer...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Experience Rep you'll: Serve as the first point of contact for customers via email and phone; Respond promptly and courteously to customer inquiries, concerns, and complaints; Identify...
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[Call Center / Fully Remote] - Anywhere in U.S. / Up to $17-hr / Medical, dental & vision / PTO / Paid training - As a Customer Service Rep you'll: Serve as the primary point of contact for customers via phone; Make outbound financial collection calls in addition to receiving...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve...
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...needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify...
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[Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $17 per hour - As a Data Entry Specialist you'll: Determine the acceptability of all identification documents received from student account holders; Process identification documents by updating the respective...
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[Call Center / Fully Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, Dental and Vision / 401k / M-F 8a-5p PST - As a Customer Support Specialist you'll: Independently resolve high volumes of inbound tickets via phone, email, and chat, aiming to solve 50-60 daily...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $20 per hour / Health benefits / PTO - As a Member Care/Provider Specialist you'll: Accept inbound calls from members and providers on inquiries pertaining to benefits, eligibility, and claims; Research complex...
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