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- ...improve retention Troubleshoot product, workflow, and data issues and coordinate resolutions Respond to customer inquiries via Intercom and other channels Advocate for customers internally and influence product improvements Partner cross-functionally with...SuggestedRemote jobFull timeWork at officeHome office2 days per week3 days per week
- ...development Understanding of Vanilla JS, Vue, Angular and React a plus Previous experience in a developer relations or advocacy role Contributions to open-source projects Familiarity with customer support software (ie: Intercom) and ticketing systems is a plus...SuggestedRemote jobFull time
$150k - $200k
...direction Comfort owning multiple functions in a zero-to-one environment Nice-to-Have Experience with tools like Pipedrive, Intercom, Brevo, Customer.io, Zapier, or similar automation platforms Experience working with early-stage B2B SaaS companies...SuggestedRemote jobFull timeImmediate start$60k - $70k
...new systems quickly. ~ Previous experience with project management tools like Wrike or Asana and ticketing systems like ZenDesk, Intercom or Front to manage large projects and coordinate across departments. Why Join Brilliant Brilliant Perks & Benefits : We'...SuggestedRemote jobFull timeWork from homeFlexible hours- ...Hearing Position requires incumbent to constantly be able to hear normal sound with some background noise as in answering phone/intercom. Frequently be able to distinguish sound as in equipment alarms. Work Environment: Employee may be frequently exposed to...SuggestedFull timeContract workTemporary workWork experience placementRelocation packageFlexible hoursShift workWeekend work
- ...webhooks, SSO, and common SaaS integration patterns. CRM & tooling: Hands-on experience with Salesforce (preferred) or other CRMs, Intercom/Support tooling, and customer success platforms. AI product knowledge: Practical understanding of AI/LLM capabilities and...SuggestedRemote jobFull timeWork at officeFlexible hours
- ...proactively, spots upsell opportunities, and keeps them happy long-term. Handle incoming support inquiries through our channels (Intercom) and resolve issues, escalating when needed. Gather customer feedback, spot common pain points, and work closely with our...SuggestedRemote jobFull time
- ...written and verbal communication skills. Proficiency with customer support software and communication tools (e.g., Zendesk, Intercom, Slack, Zoom). Ability to work independently, prioritize tasks, and manage time effectively in a remote environment. Access...SuggestedRemote jobFlexible hours
- ...between customer workflow issues and true technical problems ~ Experience working with support platforms such as HelpScout, Zendesk, Intercom, or similar tools ~ Strong organizational skills and the ability to manage multiple issues and priorities simultaneously ~ A...SuggestedRemote jobFull time
- ...to express ideas clearly and confidently. ~ Strong problem-solving abilities and attention to detail. ~ Familiarity with Intercom and other customer support tools preferred. ~ Basic understanding of Zapier (Nice to have but not required). ~ Proficiency...SuggestedRemote work
$103k - $129k
...led growth, education marketing, or behavioral trigger campaigns Familiarity with CS platforms (e.g., ChurnZero, Salesforce, Intercom,e tc) and their role in lifecycle orchestration Experience building reporting dashboards or working with data teams to create...SuggestedRemote jobFull timeLocal areaWork from homeFlexible hours$67k - $95k
...and external tools. Well-versed in incident response. Previous experience with standard Support tools such as ticketing platforms (Intercom, Zendesk, Salesforce), Jira, audit logs, Zoom, Slack, etc. Joy for details : Every i is dotted, every t is crossed. Our...SuggestedRemote jobFull timeTemporary workLocal areaImmediate startWork from homeFlexible hours- ...customer lifecycle—from onboarding to maximum adoption Own and optimize the Customer Success tech stack (e.g., Jira, Airtable, Intercom) to drive efficiency and create a single source of truth for the CS team. Design and implement health scores and automated signals...SuggestedRemote jobWorldwide
- ...work. Core Responsibilities Customer Support & Issue Resolution Serve as a primary responder for customer inquiries via Intercom and email Triage and resolve support requests across Tier 1–Tier 4 issues Escalate technical issues to appropriate internal...SuggestedRemote jobFull timeWork from home
- ...OOH, advertising, or marketing disciplines is a plus ~ High proficiency in digital tech tools - support (ex: FreshDesk/ZenDesk, Intercom) CRM (ex: Salesforce), project management (ex: Asana) + Slack, Quip, and Excel ~ Strong interpersonal and organizational skills...SuggestedRemote jobFull timeWork at office
- ...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....Remote jobFull time
- ...in a high-velocity SaaS startup / scale-up experience Functional and/or technical knowledge of Customer Support tools such as Intercom, Playvox, etc. The annual salary is up to 120-140k OTE (base/bonus combined) Company Overview: PandaDoc empowers more than...Remote jobTemporary workWork experience placement
$69.26k - $87k
...Native or Bilingual Proficiency in English, both written and spoken Experience with the following is a plus +: Hubspot, Intercom, Airbnb, STR, Vacation Rentals, Startups Everything else is a lovely bonus that we're excited to hear about! Benefits...Full timeTemporary workFor contractorsRemote workMonday to Friday- ...~ Genuine interest in understanding customer needs and making them successful. Nice to have: Experience with CS tools (Intercom, HubSpot, Notion, etc.). Familiarity with AI or tech products. Startup experience or comfort in fast-paced environments....Remote jobFull time
- ...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....Remote jobFull timeLive inWork at office
- ...Key Responsibilities Customer Interaction: Answer phones and provide exceptional customer service. Monitor the intercom system to handle inquiries efficiently. Order and Returns Management: Process RMA (Return Merchandise Authorization)...Remote jobWork at office
- ...driven: you challenge status quo and strive to improve response times and employee experience ~ Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus Total Rewards Our workforce deserves fair and competitive pay that meets them where they...Remote jobLocal areaWorldwide
$100k - $130k
...security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations...Remote jobFull timeImmediate startFlexible hours$105k - $240k
...Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others. Role As a Product Manager, you’ll help solve a ubiquitous problem that all knowledge...Remote jobFlexible hours$4,000 - $5,000 per month
...of Jibble, built on .NET Core. Your primary responsibility will be building key integrations to our Jibble 2.0 API such as Gusto, Intercom, Zenefits, Zapier and many others. As part of an ambitious team you'll work with a cutting edge tech stack. Continuous learning...Remote jobFull timeFlexible hours- ...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....Remote jobFull time
- ...technology industry preferred. ~ Deep expertise in marketing automation platforms such as Hubspot, as well as in app platforms such as Intercom, and an overall comprehensive understanding of CRM, email, and app systems. ~ Strong analytical skills, with an exceptional...Remote jobImmediate start
$115k - $260k
...and have assembled a world-class team with senior leadership experience at Google , Slack, Facebook , Dropbox, Rubrik, Uber , Intercom, Pinterest , Palantir, and others. Role Glean is looking for creative engineers to launch beautiful, smooth user...Remote jobHome officeFlexible hours$77k - $110k
...end customer experience. What you'll do here: Administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), ensuring reliable day-to-day operations while continuously improving system performance. Execute strategy in partnership...Remote jobFull timeLocal areaWork from homeFlexible hours- ...escalation processes and feedback loops for product improvements. Oversee support tooling and infrastructure, particularly leveraging Intercom, to enhance customer interactions and streamline operations. Analyze customer support data to identify trends, improve...Remote job