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$70k - $110k
...by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do Act as the “...SuggestedRemote jobHourly payFull timeWork experience placementImmediate startVisa sponsorshipWork visa$150k - $158k
...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....SuggestedRemote jobFull time- .... Experience working within a SaaS environment is required. Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools. Must have a strong understanding of how CRM systems work. Excellent communication and problem-...SuggestedRemote jobFull timeFlexible hoursNight shift
$165k - $181k
...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....SuggestedRemote jobFull timeLive inWork at office$48k
...reading, and translation with a focus on SaaS and business terminology ~ Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus ~ Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems,...SuggestedRemote jobFull timeFor contractorsWork experience placementLocal area$150k - $200k
...direction Comfort owning multiple functions in a zero-to-one environment Nice-to-Have Experience with tools like Pipedrive, Intercom, Brevo, Customer.io, Zapier, or similar automation platforms Experience working with early-stage B2B SaaS companies...SuggestedRemote jobFull timeImmediate start- ...between customer workflow issues and true technical problems ~ Experience working with support platforms such as HelpScout, Zendesk, Intercom, or similar tools ~ Strong organizational skills and the ability to manage multiple issues and priorities simultaneously ~ A...SuggestedRemote jobFull time
- ...functionally to ensure alignment of AI training tasks with real-world customer support challenges. Utilize platforms such as Zendesk, Intercom, Gorgias, and ServiceNow to simulate and assess complex customer inquiries. Create diverse scenarios reflecting actual customer...SuggestedRemote jobHourly payContract work
$40 - $55 per hour
...preferably in B2B SaaS, marketplace, or e-commerce environments. Proficiency in one or more major support platforms, such as Zendesk, Intercom, Freshdesk, or Front, along with skills in macro and automation design, knowledge base authoring, and customer satisfaction and...SuggestedRemote jobHourly pay- ...independently and adapt quickly in a fast-paced environment with shifting priorities. ~ Expertise with tech tools such as Zendesk, Intercom, Salesforce, Asana, Slack, Quip, and Excel (or similar). ~ Experienced in building process documentation, support workflows,...SuggestedRemote jobFull timeShift work
- ...policy. Ensure escalated inquiries are handled and resolved appropriately. Oversee tools that team uses such as NICE inContact, Intercom chats, Knowledge Base, etc. This is a hybrid position allowing the employee to work from home or from the office. It is...SuggestedRemote jobFull timeWork at office
- ...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....SuggestedRemote jobFull timeLive inWork at office
$150k - $170k
...results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service....SuggestedRemote jobFull timeWork visa- ...experience. ~ AI Platform Experience: Proven experience managing AI support tools or LLM-based platforms (e.g., Decagon, Happy Robot, Intercom Fin, or similar). ~ Established subject matter expert in GTM tooling, with a history of delivering substantial impact across...SuggestedRemote jobFull timeWork experience placement
- ..., investigate independently, and escalate with clear context when needed. Preferred Experience with modern support tools (Intercom, Salesforce, or Jira). Background in Retail or Transportation logistics. At Orderful, one of our core values is building a...SuggestedRemote jobFull time
- ...development Understanding of Vanilla JS, Vue, Angular and React a plus Previous experience in a developer relations or advocacy role Contributions to open-source projects Familiarity with customer support software (ie: Intercom) and ticketing systems is a plus...Remote jobFull time
$1,500 per month
...Proactively troubleshoot client issues and work with our developers to implement solutions. Customer communication is about 80% via Intercom and 20% via Slack Fin AI can fully resolve about 50% of customer inquiries Customer support team handles about 40% of...Remote jobFull timeSummer workWork at officeWork from home$75k - $95k
...account support model is a strong plus. ~ Hands-on experience with helpdesk and ticketing tools (Zendesk, Jira Service Management, Intercom, or similar), including triage, SLA tracking, and customer-facing communication. ~ Working knowledge of mobile and web QA...Remote jobFull timeTemporary work$4,000 - $5,000 per month
...of Jibble, built on .NET Core. Your primary responsibility will be building key integrations to our Jibble 2.0 API such as Gusto, Intercom, Zenefits, Zapier and many others. As part of an ambitious team you'll work with a cutting edge tech stack. Continuous learning...Remote jobFull timeFlexible hours$80k - $85k
...AI chatbot performance in a SaaS environment. ~ Proven success with Forethought AI or comparable conversational AI tools (Intercom Fin, Ada, etc.) ~ A track record of quantified improvements driven through AI optimization — you can name specific...Remote jobFull timeWork experience placementFlexible hours- ...Key Responsibilities Customer Interaction: Answer phones and provide exceptional customer service. Monitor the intercom system to handle inquiries efficiently. Order and Returns Management: Process RMA (Return Merchandise Authorization)...Remote jobWork at office
$100k - $130k
...security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations...Remote jobFull timeImmediate startFlexible hours$1,000 per month
...starter who thrives in a fast-paced, constantly evolving environment. NICE TO HAVES Familiarity with tools like Mixpanel, Intercom, or customer success platforms like Vitally or ChurnZero. Legal tech or SaaS experience supporting professional services teams...Remote jobFull timeContract workFlexible hours$90k - $130k
...concepts to both technical and non-technical customers. ~ Familiarity with customer support tools and CRM systems; experience with Intercom is a plus. ~ Ability to work collaboratively in a team environment and build positive working relationships across departments....Remote jobFlexible hours$48k - $58k
...~ Understanding of Ecommerce and Marketplace operations. ~ Experience with Customer facing systems like Zendesk, Kustomer, or Intercom. ~ Obsession with customers / being customer first / serving customers. ~ Proactive problem-solver and process-improver. ~ Knowledge...Remote jobHourly payLocal areaWork from homeFlexible hoursWeekend work$115k - $260k
...and have assembled a world-class team with senior leadership experience at Google , Slack, Facebook , Dropbox, Rubrik, Uber , Intercom, Pinterest , Palantir, and others. Role Glean is looking for creative engineers to launch beautiful, smooth user...Remote jobHome officeFlexible hours$77k - $110k
...end customer experience. What you'll do here: Administration and optimization of our Support tech stack (Salesforce, Intercom, Jira), ensuring reliable day-to-day operations while continuously improving system performance. Execute strategy in partnership...Remote jobFull timeLocal areaWork from homeFlexible hours- ...written and verbal communication skills. Proficiency with customer support software and communication tools (e.g., Zendesk, Intercom, Slack, Zoom). Ability to work independently, prioritize tasks, and manage time effectively in a remote environment. Access...Remote jobFull timeFlexible hours
$50 per hour
...passion for building systems, tools, and processes that scale. ~ Experience with modern support platforms like Front, Zendesk, or Intercom and familiarity with knowledge management best practices. ~ Strong analytical skills; you’re confident using data to drive...Remote jobFull timeLocal areaWork from homeHome office- ...exceptional service and exceeding client expectations. Proficiency in Google WorkSpace / Microsoft, CRM software (HubSpot preferred) and Intercom. Ability to be interact with customers across international time zones. Benefits Why Join Kody? Lead a dynamic and...Remote jobFull timeLocal area