The Human Resource (HR) Business Partner advises business leaders on strategies to grow, nurture, manage and retain talent in the organisation for business efficiency, and implements tactical solutions through direct action or through supporting line managers to grow Birds of Paradise into a world-class brand.

Responsibilities

The Human Resource (HR) Business Partner is responsible for the delivery of full HR services to the organisation by acting in both strategic and tactical capacities to provide advice, to coach, to facilitate, and to implement.

Policies & Strategy

Guide senior management to carry out succession plans to identify and groom individuals to take over leadership roles
Guide line managers on people practices such as restructures, and identify opportunities for organisation development and change interventions when necessary, and engage senior management to support
Liaise with employees to evaluate organisation development and change interventionsGuide senior management on the redesign of the organisation structure to better deliver its vision, mission and strategy, when necessary
Advise and implement measures to position the organisation as an employer of choice
Advise and manage the concurrence of company policies and practices with applicable laws and guidelines
Develop plan to deploy organisation's workforce to maximise productivity
Develop and keep current all HR policies
Develop and keep current all HR Standard Operating Procedures (e.g. Recruitment Process, Onboarding Process, Performance Review Process)
Manage the workforce size and skillsets by leading business leaders and line managers to identify current and future-state staffing and skills demand and supply, including prioritising critical open positions to be filled
Advise line managers on resource planning options
Recommend sourcing channels to source the suitable candidates in line with business needs
Lead line managers in creating necessary documents for recruitment process
Manage end-to-end recruitment process from job posting, coordination of interviews, screening, prepare proposal for management approval to offer management.
Provide statistical analysis on key employee metrics to identify talent trends and gaps

Talent Life Cycle

Lead all steps of the Talent Life Cycle from onboarding to offboarding
Implement and enhance the onboarding process (e.g. orientation programmes, senior management involvement) and offboarding process
Implement and enhance the talent management and development process, including regular work reviews, leadership identification, and training-&-development
Monitor the pulse of the workforce and work with business leaders and Community Manager (and line managers) to achieve high-performing culture and positive employee experience
Proactively engage and build relationships with different levels of employees
Advise and guide line managers on activities pertaining to employee grievances, conduct and discipline
Manage team building, bonding and staff wellness initiatives together with Community Manager

Training & Development

Provide coaching to business leaders, line managers, and all employees concerning HR matters
Coach employees to refer to career development policy, framework and programmes for career progression
Coach line managers to relay key performance indicators and performance goals to employees
Coach and guide line managers in their understanding and use of performance management policy, framework and processes
Identify learning-&-development needs based on business and staff capability needs, and work with line managers and Training Manager to implement
Identify leaders through talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles, and develop them through leadership development programmes

Compensation & Benefits

Advise and engage business leaders on compensation and benefits packages for the workforce that are market-competitive
Guide line managers in use of compensation strategies and programmes to attract, motivate and retain workforce
Design and implement retention strategies to retain valued employees

We are looking for someone who is / with:

A positive communicator and caring personality who is passionate about building up people and organisations
A service-excellence mindset to serve colleagues across departments with a high standard of excellence, empathy and collaborative endeavour
Able to effectively communicate coherent proposals to business leaders
A high standard of integrity, professionalism, work ethic, discretion and confidentiality
A Birds of Paradise ambassador who embodies and lives out our values and mission

We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature.
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
Vision: To make the world a better place
Mission: Delight our customers, Nurture our staff, Contribute to community
Workplace: Across Singapore (East, Central, North)