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- ...ePlus inc. is seeking a Service Desk Analyst I to answer technical support calls and emails, providing Level 1 assistance to the customer base. The role involves diagnosing, describing and tracking issues through resolution, with emphasis on timely communication and effective...Level 1Remote workShift work
- ...TEKsystems is seeking a customer-focused Service Desk Analyst to join our IT support team in Neenah, WI. You will be the first point of contact for end users, delivering Level 1 technical support, troubleshooting hardware and software issues, and providing an exceptional...Level 1Work at officeRemote work
- LayerCake is seeking a Dedicated Support Analyst I to provide day-to-day technical support as part of a dedicated client engagement. This role operates as an... ...include resolving routine tickets, handling Level 1 issues, and maintaining professional communication with...Level 1Remote job
- Port Cyber Corporation in Kensington, MD is seeking an entry-level Technical Support Specialist Level 1 to provide first-line IT support for client environments. You will triage tickets, perform remote resolution, and coordinate on-site visits as needed. The role emphasizes...Level 1Remote work
- ...Metropolitan Transportation Authority (MTA) is seeking a Computer Support Analyst Level 1 (TCU) for the IT Service Desk at 2 Broadway, New York, NY. This role provides 24x7 remote, non-deskside technical support to internal MTA clients using hardware, software, and services...Level 1Remote work
- This is Hybrid role (4 days in office /1 day remote)About your Team:As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point... ...communication channels and guide clients ofvarying technical backgrounds through basic API integration processes...Level 1Temporary workWork at officeRemote work
- ...Associate Engineer (Level 1 Technical Support)The Associate Engineer (Level 1 Technical Support) provides first-line technical support for our clients' IT infrastructure, including hardware, software, and network systems. This role is responsible for responding to, documenting...Level 1Full timeWork at officeRemote work
- ...people who work here.NTT DATA Services currently seeks a Desktop Support - Technical Analysis Sr Associate to join our team in Phoenix, Arizona (... ...to ensure effective use of hardware resources - Provide level 1 technical support and incident management service desk...Level 1For contractorsRemote work
- Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas. You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment...Level 1Remote work
- ...networking and cybersecurity principles. Provides helpdesk and technical support via online platforms, email, and phone. Delivers training,... ...Resolves helpdesk tickets escalated from Technical Support Level 1. Follows internal IT procedures and suggests improvements...Level 1Permanent employmentRemote workWeekend work
- ...Help Desk TechnicianLocation: Middletown, CTWe are seeking a Help Desk Technician to provide Level 1 technical support and user administration services for a large enterprise environment. The ideal candidate will be responsible for troubleshooting hardware and software...Level 1Work at officeRemote work
- ...Location:- Conyers, GA Summary Provides technical assistance to both internal and external... ...customer service. Internal customer support involves troubleshooting hardware,... ...various vendors, and escalation to Senior level management. External customer support...Level 1
- ...Description Provide remote troubleshooting support to field technicians - Act as escalation point beyond Level 1 support Assist store personnel when issues... ...Network and cabling troubleshooting experience Technical support background with understanding of field...Level 1Remote work
- ...moderately complex problems in all technical areas and will solve extremely... ...Ability to provide technical support to computer users both on the... ...environments. Expert level knowledge in at least one of these... .... Provide Level 1 technical support for users of...Level 1Work at officeRemote work
- ...United States (Remote) 10 years IT, actual technical resolutions, networks, citrix, printers,... ...based on complexity or duration of support needed. Respond to user inquiries and... ...receiving directly via phone. Provide level 1 & 2 remote technical support on various...Level 1Remote work
- ...The Level 3 NOC Analyst is responsible for monitoring, maintaining, and troubleshooting... ...This role involves providing advanced technical support, ability to resolve network issues. The... ...will act as an escalation point for Level 1 and Level 2 analysts, provide mentorship...Level 1Remote workRelocationShift workNight shiftWeekend work
- ...Technical Support Specialist Our client in Wauconda is seeking a customer-focused and technically minded Technical Support Specialist to... ...throughout the support process. Responsibilities: Provide Level 1 help desk support via telephone to customer managers and...Level 1Work at officeRemote work
- ...delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner... ...Description We are looking for a Technical Support Specialist to join our growing... ...Key Responsibilities: Provide Level 1 & 2 technical support for Windows...Level 1Remote work
$18 - $25 per hour
...Technical Support Representative - Level 1 As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm...Level 1Remote work- .... EO/AA The Help Desk Agent provides technical support and assistance to end-users by troubleshooting... ...and escalates complex issues to higher-level support teams. This position may remote... ...: The University of Utah is a Level 1 Trauma Center and is nationally ranked...Level 1Immediate startRemote workFlexible hours
- Netrio is seeking a Service Desk Analyst 1 to join our healthcare-focused support team in Texas. You will provide Level 0 and Level 1 technical support to healthcare clients, triaging issues with care, documenting requests, and ensuring fast, accurate resolutions on the...Level 1Remote job
- ...Overview: GA DDS Level 1 Help Desk Analyst (776101) LOCAL CANDIDATES Conyers,... ...Help Desk Call Center exp* Provides technical assistance to both internal and external... ...customer service. Internal customer support involves troubleshooting hardware, software...Level 1Local area
- ...Technical Implementation Specialist This is a remote position. About the Role At Autocorp.ai, we help dealerships transform... ...Requirements Proven experience in client onboarding and Level 1 technical support, ideally within a SaaS company. Strong technical...Level 1Remote work
- ...Job Description The ideal candidate will demonstrate mid-level technical support skills with the ability to apply more advanced concepts and processes... ..., and Information Management (C4IM) baseline, the Level 1 Field Service Technician will: Provide Tier I and II support...Level 1Local areaRemote work
- ...Job Description Field Support Analyst Deliver Exceptional IT Support in a Dynamic Enterprise Environment We're seeking... ...a customer-focused Field Support Analyst to provide Level 1 and Level 2 technical support for enterprise users. In this role, you'll troubleshoot...Level 1Work at officeRemote work
- ...related incidents and service requests. The role of the Pharmacy Technical Support Specialist is to provide first line support for all customer... ...and Program Access. ~ Take ownership of all Level 1 related issues by carrying out problem analysis and diagnostics...Level 1Work at officeRemote workShift work
- ...to work any shift and any day We are seeking a skilled Help Desk Associate (Customer Service Level 1 Technician) to join our client's team. You will provide technical support and assistance to our internal users. This is a crucial role in ensuring the smooth operation...Level 1Work at officeRemote workMonday to FridayShift work
$37.5k - $83.6k
Wipro Limited in Plano, Texas is seeking a Service Desk Analyst (L2) on contract to provide Level 1/2 technical support for Windows desktops, laptops, and apps. You will troubleshoot issues, manage incidents in ITSM, and ensure timely resolution with strong customer service...Level 1Contract workWork at officeRemote work- ...candidate. Job Description: Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively. Offer... ..., testing new products, and utilizing company resources. Offer level 1 assistance to the company employees pertaining to IT related matters...Level 1Work from homeMonday to FridayShift work
- ...Providing technical support for end-user computing platforms, the full-time IT Support Administrator will deliver Level 1 and Level 2 break/fix support for desktops, laptops, and mobile devices, while managing inventory and documenting incidents in a ticketing system....Level 1Full timeRemote work
