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- ...familiarization trips and resort site inspections for clients as needed and entertain major clients of the resort. Work closely with LHW to ensure Acqualina is considered for all sales and marketing opportunities etc. Call upon Virtuoso and Signature agencies as well as...SuggestedWork at officeImmediate startNight shift
$23 - $25 per hour
...housekeeping team. In this role, you'll lead by example, ensuring every guest room and public space meets the exacting standards Sonnenalp and LHW guests expect, while coaching and supporting the room attendants and housemen who bring that standard to life. If you have an eye for...SuggestedFull timeFlexible hoursShift workNight shiftWeekend workDay shift$26 - $28 per hour
...of 40 hours per week Essential Duties and Responsibilities Responsible for check-in and check-out procedures in accordance with LHW standards. Training of all the new front desk agents. Exhibit good knowledge of all Front Office procedures and property...SuggestedFull timeTemporary workSeasonal workWork at officeFlexible hoursShift workWeekend workAfternoon shift- ...responsible formaintaining complete knowledge of and comply with all departmental policies/service procedures/standards. Forbes 5 Star, LHW, AAA Five Diamond, and Treatment Protocol Standard Operational Procedures (Elemis, Natura Bisse and other treatment vendors as...SuggestedImmediate startFlexible hoursShift work
- ...years of experience as a housekeeping supervisor. Supervisory experience in luxury resort environment. Knowledge of AAA, Forbes and LHW standards Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment. High school graduate,...SuggestedFor contractors
- ...responsible for maintaining complete knowledge of and comply with all departmental policies/service procedures/standards. Forbes 5 Star, LHW, AAA Five Diamond, and Treatment Protocol Standard Operational Procedures (Elemis, Natura Bisse and other treatment vendors as...SuggestedImmediate startFlexible hoursShift work
$20 - $24 per hour
...activities throughout the seasons. Books reservations from GDS, OTA’s, Website, and Consortiums such as Amex Fine Hotels and Resorts. Follows LHW/LQA (Leading Quality Assurance) criteria in making reservations and upselling property. Goal is 93% as a department. Checks waiting...SuggestedFull timeTemporary workWork at office$137k - $160k
...as part of the next phase of our data transformation. The Sr. Data Engineer is responsible for designing, building, and maintaining LHW's data infrastructure to ensure reliable, high-quality data is available for analytics, AI, and machine learning use cases. This role...Suggested$22 - $24 per hour
...operations and procedures for arrivals and departures. Thorough knowledge and proper use of all front desk Leading Hotels of the World (LHW) standards. Responsible for all PBX switchboard operations in the absence of a full time PBX operator. Taking messages for guests...SuggestedFull timeTemporary workWork at officeFlexible hoursShift workNight shift$17 per hour
...and be able to cross-sell various departments and activities Adhere to grooming and appearance standards consistently Adhere to LHW standards at all times Participate in related F&B training programs such as coffee training and liquor/wine training as needed...SuggestedFull timePart timeSeasonal workShift work- ...standards. Requirements Team Lead Responsibilities Responsible for supporting management in conducting internal department audits of all LHW Standards for their specific department. Attend all Biltmore Hotel Team Lead meetings facilitated by the Training & Development...SuggestedWork at officeImmediate startShift work
- ...responsible formaintaining complete knowledge of and comply with all departmental policies/service procedures/standards. Forbes 5 Star, LHW, AAA Five Diamond, and Treatment Protocol Standard Operational Procedures (Elemis, Natura Bisse and other treatment vendors as...SuggestedImmediate startFlexible hoursShift workWeekend workAfternoon shift
$15.16 per hour
...Responsible for set-up, delivery and presentation of VIP and other guest amenities Take guests' order through the phone according to LHW standards Keep the room service staging area clean and organized Keep room service department stocked Follow up with guest...SuggestedFull timePart timeSeasonal workImmediate start- ...and mystery guest style assessments across rooms, food and beverage outlets, spa, and public spaces, benchmarked against five star and LHW standards. • Translate brand concept into observable, teachable behavior. This means writing standards that describe not just what...SuggestedNight shiftDay shift
$25 - $29 per hour
...food and alcohol costs by coding invoices, charting ongoing costs, and checking prices Keep staff educated and tested on menus and LHW standards Help keep restaurant properly stocked by placing orders for coffee and tea and letting the appropriate managers know if...SuggestedFull timeTemporary workImmediate startShift workWeekend workAfternoon shift$56.5k - $67.8k
...up with guests to ensure complete satisfaction Provide feedback to staff as needed Train staff members on an ongoing basis on LHW standards Respond to guest requests in a timely manner Track employee attendance and enter/edit employee punches in Paychex as...Full timeTemporary workFlexible hoursShift workNight shift$12.14 per hour
...basic cleaning tasks as needed and directed by supervisor. Adhere to grooming and appearance standards consistently. Adhere to LHW standards at all times. Participate in related F&B training/seminar program and wine training as needed. Flexible schedule required...Full timePart timeFlexible hoursShift work- ...hotel and be able to cross-sell various departments and activities Adhere to grooming and appearance standards consistently Adhere to LHW standards at all times Participate in related F&B training programs such as coffee training and liquor/wine training as needed Act as...Full timePart timeSeasonal workShift work
- ...with guest introductions and follow up on guest comments. • Monitor and Manage daily Guest Survey & Review Posting (Trip Advisor; LHW Qualtrics and Partner Surveys such as Amex FHR; Expedia; Booking.com etc.) responses. Assist with timely guest and resident outreach...Temporary workWork at officeLocal areaImmediate startFlexible hoursShift work
- ...Requirements: Team Lead Responsibilities: Responsible for supporting management in conducting internal department audits of all LHW Standards for their specific department. Attend all Biltmore Hotel Team Lead meetings facilitated by the Training & Development...Work at officeImmediate startShift work
