...Position Overview
The Customer Care Representative provides a meaningful, omnichannel experience to Insight Customers when they dial... ...appropriate.
Ability to multi-task by answering phones, servicing customers and teammates while taking accurate notes for tracking...
Suggested
Work experience placement
Flexible hours
Night shift
...FUNCTION
Position Overview
The Services Technician role will be responsible for... ...administration, and break/fix support of client’s managed appliance. You will be working with a... ...to phone calls, chats or self-service customer touchpoints and assist clients for any...
Suggested
Work experience placement
Remote job
Worldwide
Shift work
Night shift
...Devices Alerts/Incidents when there is a service disruption, for service requests, and... ...providing a point of communication with the customer in terms of infrastructure health and a... ...and effectiveness of the incident management process
Process Critical High Priority...
Suggested
Local area
Worldwide
Shift work
...NTT DATA Services strives to hire exceptional, innovative and passionate individuals who... ...apply now.
We are currently seeking a Customer Care Sr. Representative to join our team... ...solutions, applications development and management, managed edge-to-cloud infrastructure services...
Suggested
Shift work
Weekend work
Monday to Friday
...BASIC FUNCTION
Service Accountant is a dynamic and detail - oriented corporate... ...accounting and analysis and reports to the Manager, Accounting
What you ’ll do at Insight... ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
~...
Suggested
Worldwide
Flexible hours
...minimum of 1-2 years NOC monitoring, events management or technical support experience... ...respond to questions from groups of managers, customers, other employees a must
Able to... ...Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As...
Suggested
Worldwide
Night shift
Weekend work
Position's General Duties and Tasks
In these roles you will be responsible for:
Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
Create written...
Suggested
Shift work
Weekend work
Monday to Friday
...Position Overview
The Financial Services Representative is responsible for the effective resolution of client AR within an assigned... ...Insight finance department. This position will report to the Manager Financial Services.
What you’ll do at Insight
Manage an...
Suggested
Contract work
...Responsibilities
We are looking for Field Service Technician in our Philippines office reporting to Field Service Manager (Asia),
ROLE AND RESPONSIBILITIES
• Install... ...• Maintain good relationship with IGT customer
• Maintain IGT Field Service Image with...
Suggested
...Position Overview
The Client Operations Manager will be responsible for ensuring daily... ...• Oversee the proper execution of Service Level Agreements to ensure they are consistently... ...ability, forecasting, feedback, customer service, efficiency and productivity) and...
Suggested
Work experience placement
Local area
Immediate start
Worldwide
...you will be responsible for:
• Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers... ...and processes performed by the team.
• Collaborating with management or other team members as appropriate to proactively address...
Suggested
Shift work
...Kevin Hale, and many others.
We're looking for a Bilingual Chinese - English Non-Voice Customer Support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for...
Suggested
Hourly pay
Full time
...Responsible of designing QA strategy along with SOM/OM and Account Managers (remedial plan)
○ Defines standards and establish clearly... ...Sigma Green Belt
QA Tools and processes
Data Analytics
Customer Experience
Other Skills and Experiences (Min)
At least 2...
Suggested
Remote job
Work experience placement
...Food Service Head
About the Company
Well-established fast-moving consumer goods company
Industry
Food & Beverages
Type... ...the adoption of best practices in sales, trade marketing, and management disciplines. The role demands a leader who can expand the Food...
Suggested
Full time
Contract work
...Function
The role focus will be to provide hands-on Level 1 & 2 support for our customer's computing environment. You will be responsible for ensuring that our Managed Services Event Command Centre environments are operated and configured to meet or exceed customer...
Suggested
Work experience placement
Night shift
Weekend work
...POSITION OVERVIEW
The Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions... ...escalations and work with the Account team to drive customer satisfaction.
• Ensures Client insights are...
Work experience placement
Flexible hours
...established by the following three principles:
Our Mission Statement
Mission Leader role definition.
STRIDES values
2. Manage operational information of the business areas
Works with the business teams, leveraging technology when necessary.
Assists the...
Remote job
Work experience placement
...Executive Director & Head of Securities Services, Client Billing Operations
About the Company
Top-tier financial services firm... ...Categories
Financial Services
Finance
Banking
Wealth Management
Banking & Mortgages
Asset Management
Investment...
Full time
...essential. The Division Head will also work closely with store managers to develop comprehensive sales plans and calendars for each... ...have a Bachelor's or College degree in any field, be adept at customer service and relationship management, and have the ability to plan,...
Full time
...Network Engineer on diverse and challenging customer projects. You will be responsible for the... ...What you’ll do at Insight
Manage, monitor, and troubleshoot WAN and LAN connections... ...with others
Very strong customer service orientation
The position described...
Work experience placement
Remote job
Worldwide
...efficiency, profitability, and expense management for the Client Operations team.
What... ...the ECommerce and RPA teams to onboard customers to automation processes.
Represent... ...Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As...
Worldwide
...Citrix Engineer will be responsible for managing and maintaining our Citrix infrastructure... ...Engineer will utilize Insight’s Support Services tools to deliver this service... ...troubleshooting and issue resolution in a multi-customer Managed Services Environment, with 24x7x...
Worldwide
...Consumer Goods
Sanitation
Cleaning Services
Manufacturing
Chemical Products... ...transcreation of global marketing plans, portfolio management, new product launches, and multi-channel... ...activation, maintaining strong customer partnerships, and leading the strategic...
Full time
Local area
...in the purchase of goods, materials, and services to ensure that the company’s operational... ...and updated where applicable
Backlog management; ensuring all PO’s are placed on the day... ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
~ Ranked...
Worldwide
...Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As... ...services, we help clients successfully manage their IT today while transforming for... ...U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
~...
Worldwide
...Participate in the onboarding of new clients into Insight’s system
Manage client contract document library
Provide Microsoft License... ..., Outlook, Teams
Experience in the software industry
Customer service or sales background
The position described above...
Contract work
Worldwide
Shift work
Night shift
...Position Overview
The Client Operations Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering...
Contract work
Worldwide
...-recognized provider of CX technology & services
Industry
Outsourcing/Offshoring... ...Technology
Open Source
Software
Wealth Management
Amazon Associates Program... ...Programs
Consulting
Specialties
Customer Experience Consulting
Customer Technology...
Full time
Contract work
...of providing safe water treatment and sewage services, which is a priority for sustainability of humanity... ....
Takes care of internal and external customer needs and expectations.
Bag products, samples and test;
Manage spent carbon feed to reactivation furnace;...
Hourly pay
Full time
Contract work
Temporary work
Work experience placement
Shift work
...experience with our break/fix technical support service. Clients must receive timely, effective,... ...of the Technical Support Escalation Manager to focus on our elite clients, and... ...Technical Support Escalation Manager to improve customer experience with our Technical Support...
Work experience placement
Worldwide