Average salary: $118,844 /yearly
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- ...understands them and that they execute said expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality score Carries out all supervisory responsibilities in accordance with the organization's policies and applicable...SuggestedTemporary workWork at officeFlexible hours
- ...participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to Medallia Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis....SuggestedContract workShift workNight shift
- ...media platforms and analytics tools preferred Experience with Customer Feedback Management Platforms such as Qualtrics, Alida, Medallia, InMoment, Clarabridge preferred Excellent written and verbal communication skills Experience collaborating with team members...Suggested
- ...competitive compensation packages with meaningful equity ownership. Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner Bryan Schreier was the first investor in Qualtrics—a $12B company tackling...SuggestedLive inFlexible hours
$25 - $30 per hour
...necessary Research/code/approve invoices per the team’s request Maintain and support Facilities team profile/information in FMX Review Medallia scores and FMX dashboards regularly to identify areas of concern and priority Support Purchasing Manager in Order.com platform...SuggestedHourly payDaily paidFull timePart timeFor contractorsWork at officeRemote work- ...statements, recruitment, and training. Keen aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High school diploma or GED equivalent. Physical Requirements The physical...SuggestedHourly payFull timeLocal areaShift workAfternoon shiftEarly shift
$50k - $55k
...weekend work. Preferred Qualifications 1+ years Hotel Assistant Manager required; extended-stay hotel preferred Proficient user of Medallia portal and Microsoft Office Excellent team building and communication abilities Strong organizational time management skills and...SuggestedFull timeContract workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- ...day guest relations and corporate guest relations, all external guest correspondence, and internal communications, including daily Medallia Reports, ELMER, Synergy input and reports, and guest alerts, and responding to review sites (Trip Advisor/Google/etc.) Maintain...SuggestedWork at office
$22 per hour
...Monitor daily tracking tools, including shipping claims and investigations, to ensure timely resolution. Act as a point of contact for Medallia survey feedback, proactively reaching out to clients with low NPS scores to address concerns and improve satisfaction. Provide...SuggestedHourly payWork at officeLocal areaFlexible hours- ...letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. Properly administer company policies and procedures...Suggested
- ...customer service team Experience building workflows, macros and routing schemas in Zendesk or a related tool Experience leveraging the Medallia and/or Alchemer surveying platforms Highly empathetic Job Qualifications Ability to analyze NPS data Support development of close...Suggested
$24k
...facility maintenance. Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth, i.e., Medallia. Ensure compliance with health and safety regulations, as well as company policies, procedures, and industry standards. Address...SuggestedDaily paidFull timePart time- ...Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on...Suggested
- ...local regulations, to ensure optimal levels of quality service and hospitality are provided to the guest.· Guest satisfaction, manage Medallia scores, and action plans· Manage associate development, retention, motivation,and action plans for survey feedback· Develop day-to...Suggested
$25 - $26.5 per hour
...Management Assist the MXM team with account setup, survey management, and troubleshooting. Respond to feedback on platforms such as Medallia, Chatmeter, Sprout, BBB, and more to maintain a positive reputation. Monitor member feedback to identify trends, potential risks,...SuggestedHourly payDaily paidFull timePart timeWork at office$19 - $21 per hour
...cooperation with GM to manage/process cancellations following procedures in place to retain member Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner Assists GM with bi-weekly payroll to ensure all missed punches are...Hourly payLocal area- ...to uphold the Andaz brand's commitment to personalized, elevated service. Key Responsibilities Serve as the primary liaison for Medallia and World of Hyatt elite guest feedback, ensuring timely, thoughtful, and brand‑aligned communication. Partner closely with the General...Live inWork at officeLocal areaNight shift
- ...Lead reputation management on social by actively engaging with the social audiences and by responding to property reviews within Medallia Conduct social reporting to analyze social performance, incorporating actionable insights into future content decisions Report monthly...Work experience placementLocal areaWeekend workAfternoon shift
- ...Performance Own and drive Guest Satisfaction Survey (GSS) results and overall guest satisfaction performance. Analyze guest feedback, Medallia results, and online reputation data to identify trends and root causes. Partner with department leaders to implement corrective...Flexible hoursAfternoon shift
- ...competitive compensation packages with meaningful equity ownership. Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling...Local areaFlexible hours
- ...Conduct weekly training sessions and refresher courses to keep your team sharp and motivated. Monitor Metrics: Track VPG, referrals, Medallia scores, and other KPIs to ensure top-tier performance. Maintain Accountability: Provide constructive feedback and hold team...
- ...competitive compensation packages with meaningful equity ownership. Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling...Flexible hours
- ...required by the Food & Beverage Director, while performing executive office reception duties. Responsibilities Distribute weekly Medallia report to DALDTN Food & Beverage Manager Outlook distribution list. Maintain Food and Beverage Schedule, coordinating with...Work at office
$5,000 per month
...facility maintenance. Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth, i.e. Medallia. Ensure compliance with health and safety regulations, as well as company policies, procedures, and industry standards. Address...Daily paidFull timePart time- ...etc.), Microsoft Word, and Microsoft PowerPoint Preferred software experience with Power BI, Smartsheet, Opera Reservation System, Medallia, HotSOS/Amadeus Service Optimization, Call Management System, Workforce Management Software, Point of Sale software, Workday, and/...Shift work
- ...submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative response in our member experience system, Medallia.* Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution...Full timeLocal areaWorldwideFlexible hoursDay shift
- ...Analytics. Demonstrated experience and success with CRM (such as SAP CRM or Salesforce), Power BI and VOC platforms (such as Listen360, Medallia or Qualtrics). 1-3+ years of formal marketing experience, preferably in B2B durable goods and services. 5+ years of Business...
- ...understanding of hotel operations across key areas including Rooms, Food & Beverage, and Sales & Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues and collaborating on financial solutions or...
$121k - $206k
Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents...Temporary workWork experience placementLocal area3 days per week$166.05k - $249.1k
...listening data collection desired* Experience with leading employee listening platforms/vendors and analytics/BI tools (e.g. Qualtrics, Medallia, Glint, Perceptyx, PowerBI, Databricks)* Experience leading an employee assessment function, or managing assessment vendor...Full timeTemporary workLocal areaRelocationFlexible hoursShift work