Average salary: $118,844 /yearly
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$84.4k - $155.4k
...Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative...Suggested$42 - $57 per hour
...Proficiency with analytics and visualization platforms (e.g., R, SPSS, Tableau, or similar) • Experience with survey platforms (Medallia preferred) • Experience with project management tools (Wrike preferred) • Experience with PowerPoint or Keynote (preferred), Excel...SuggestedContract workOSI Engineering
Cupertino, CA10 days ago- ...letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. · Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. · Properly administer company policies and...SuggestedLocal areaFlexible hoursWeekend workWeekday work
stayAPT Suites
Fort Worth, TX7 days ago $19.25 per hour
...that all staff have the communication that they require as well as the tools needed to properly do their job. Responds to all Medallia surveys for guests at the property and follows up on any problem alerts. Assists with oversight of lost and found system, vault...SuggestedFull timeSummer workSeasonal workShift workNight shiftVail Resorts
Moran, WY9 days ago- ...other” F&B cost structure. Foremost, must be able to provide Award-Winning Service by exceeding brand standards be evidence of Medallia scores. Ability to analyze, interpret and act upon statistical information and data on a daily basis. This would include daily...SuggestedDaily paidFull timeTemporary workPart timeAll shiftsShift work
- ...wear them daily * Maintain labor standards given by the GM * Address guest concerns and ensure that the minimum expected scores on Medallia/Brand QA are met and exceeded whenever possible * Change bed linen and make beds * Remove/Restock used towels * Vacuum carpets...SuggestedFull timeWork experience placementShift workDay shift
- ...in and outside of work. Responsibilities: Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines. To ensure a smooth, efficient...SuggestedLocal areaFlexible hoursNight shift
- ...drives repeat business and positive reviews. Guest Feedback: Monitor and analyze guest feedback platforms (e.g., GSS, TripAdvisor, Medallia) and develop action plans for continuous service improvement. Community Relations: Act as a representative of the hotel in the...SuggestedDaily paidFull timeLocal area
$47.4k - $80.6k
...quickly learn and become proficient in the use of additional Chubb systems, as needed to support Regional Claims (i.e., CBC database, Medallia, Tracker, RCE Escalation Tracker, ClaimVision, Care, Connect, etc.) Demonstrated ability to serve as a key administrative...SuggestedWork at office$25 per hour
...day guest relations and corporate guest relations, all external guest correspondence and internal communications; including Daily Medallia Reports, ELMER, Guest Alerts, Trip Advisor reviews, Google Business reviews, and Expedia. Mapping out trends and patterns for related...SuggestedFull timeMonday to FridayFlexible hoursShift workWeekend work- ...inventories and equipment shortages or malfunctions. 13. Delivers the ratings results the company has set forth, consistently checks Medallia for a deep dive into comments related to Housekeeping service, or ship maintenance and cleanliness. Responsible for meeting...SuggestedImmediate startShift work
$50k - $75k
...following company procedures * Help audit payroll and review housekeeping task boards * Monitor and respond to guest reviews (OTA & Medallia) * Support daily operations and help improve performance across all hotels What We’re Looking For: * Experience in a hotel...SuggestedFull timeWork at officeRelocationMonday to FridayFlexible hoursShift workWeekend work$75k - $95k
...weeds/troubleshooting is needed. Top Skills Required: -5+ years of Program/Product Management -Survey Tools (Qualtrics, Medallia, SurveyMonkey, TypeForm) -Stakeholder Research (Surveys, Quant/Qual Analysis, BRDs, Building out KPIs) -CX and Data-Driven Projects...SuggestedContract work$27 - $31 per hour
..., creating presentations, generating reports, and compiling data from a variety of sources. Responding to reviews and surveys (Medallia, guest feedback, social media, etc.). Organizing training materials and maintaining calendars. Scheduling travel arrangements...SuggestedHourly payFor contractorsSeasonal workWork at officeFlexible hours$70 - $75 per hour
...People Analytics environment. Proven experience managing global employee engagement surveys using platforms like Qualtrics or Medallia. Strong communication and data visualization skills, with proficiency in tools like Keynote, Wrike, and collaboration platforms...SuggestedHourly payContract workTemporary workFor contractorsLocal area- ...uphold the Andaz brand's commitment to personalized, elevated service. Key Responsibilities Serve as the primary liaison for Medallia and World of Hyatt elite guest feedback, ensuring timely, thoughtful, and brand-aligned communication. Partner closely with the...Full timeLive inWork at officeLocal areaNight shift
Hyatt Hotels
Miami, FL4 days ago - ...non-union working environments preferred. Prior knowledge of the following systems is preferred, not limited to: FCS, Maximo, Medallia (Guest survey), and Opera. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals...Full timeTemporary workFor contractorsWork at officeLocal area
- ...Positions Requirements Monitor and analyze the guest experience index and regularly check and follow up with guests reviews and Medallia. Responsibilities will also include communication between all departments to ensure quality guest experience. Supervise the...Shift work
- ...media platforms and analytics tools preferred Experience with Customer Feedback Management Platforms such as Qualtrics, Alida, Medallia, InMoment, Clarabridge preferred Excellent written and verbal communication skills Experience collaborating with team members...Summer workInternshipSummer internship
- ...understanding of hotel operations across key areas including Rooms, Food & Beverage, and Sales & Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues and collaborating on financial solutions or...Work at officeRelocation
$119k - $224k
...presentation skills, with the ability to influence stakeholders, at multiple organizational levels, effectively Familiarity with Medallia or Qualtrics systems CCXP/CXPA certification or other CX-related certifications Demonstrated ability to manage multiple...Work experience placement$25 - $30.15 per hour
...policies and procedures are followed. Have up to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the guests. Run reports and notice trends in Medallia and 3rd party reviews. Work with...Full timeSeasonal workLocal areaFlexible hoursShift workDay shift$19.6 - $27.99 per hour
...and service recovery Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention Establishes strong...Hourly pay$83.5k - $129.5k
...escalations, update SOPs, and champion best practices to prevent future issues. Analyze trends using customer feedback tools (e.g., Medallia) and call listening, turning insights into actionable improvements. Collaborate cross-functionally with Contact Centers, Claims...Part time- ...and workforce dynamics Experience in project management Familiarity with survey platforms and programming (e.g. Qualtrics, Medallia, Glint, Perceptyx, LimeSurvey, etc.) Familiarity with Azure Data Studio What's In It For You: FOUNT runs a progressive working...Work at officeRemote workFlexible hours
- ...N/A Impact of incumbent's decisions on the organization: Customer Service level could positively or negatively impact Medallia scores for the resort Miss qualifying a tour for sales presentation invitation could result on premium gift budget being spent...Full timeTemporary workSeasonal workLocal areaWorldwideFlexible hoursShift workDay shift
$29.94 per hour
...ResortPass Coordination of F&B activations and related logistics Review and tracking of in-room and VIP amenities Support with Medallia responses, issue tracking, and illness reports Assisting with vendor/BirchStreet management and POs for F&B What you bring...Hourly payFull timeWork at officeLocal areaWorldwideFlexible hoursDay shiftAfternoon shiftEarly shift$110k - $165k
...experience with one or more MarTech tools such as: Email/SMS: Listrak, Iterable Social Care: Sprinklr Voice of the Customer: Medallia CMS & Personalization: Adobe Experience Manager, Adobe Target, Adobe DAM Background in retail, loyalty, or customer...Hourly payMinimum wageFull timeLocal areaFlexible hours- ...understanding of hotel operations across key areas including Rooms, Food & Beverage, and Sales & Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues and collaborating on financial solutions or...Work at officeRelocationMonday to Friday
$3,000 per month
...prior to groups arrival Provide detailed GDR's for client review in a timely manner Strive for excellence in service and HySat Medallia results Pre-Con - all major market groups with more than 100 rooms on peak will require (unless client indicates they do not...Full timeContract workTraineeshipFlexible hoursHyatt Hotels
San Antonio, TX10 days ago
