Average salary: $118,872 /yearly
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- ...inventory and ensure proper functioning of office equipment (postage, copier, office machines). ~ Manage guest satisfaction platforms (Medallia, TripAdvisor) and handle guest/client complaints, escalating when necessary. ~ Manage Sales & Marketing P&L expense...SuggestedWork experience placementWork at office
$145k
...synthszng, intrpretng & visualzg custmr feedbck data from NPS & satsfactn surveys, complnt forms, phone intractns & app rvws usng Medallia or simlr pltfm, MS Offce & Qcksght; dvlpng srvce blueprnts for bankng prdcts, prcesses & intractns btwn custmr srvce emplyees, custmrs...Suggested$60k - $70k
...experience preferred. Microsoft Office and Excel skills are essential. Knowledge of CRM (NetSuite), call center tools (Gladly, Medallia, Playvox), and AI preferred. Call center operations and workforce management knowledge and experience strongly preferred....SuggestedContract workTemporary workWork at officeRemote work- ...administrative tasks that include creating, deactivating, and changing user accounts within multiple platforms (CTUIT, Chatmeter, Medallia, SharePoint, ServiceNow). Perform theoretical Cost of Sales analysis and produce Quantity usage reports to help improve operating...SuggestedWork experience placement
- ...issues and ensuring smooth operations. Professional etiquette and attire. Measures of Success: Guest satisfaction scores (Medallia, Qualtrics/guestVoice). GXP resolution times within the designated standard. Seamless interdepartmental coordination....SuggestedTemporary workWork at officeLocal area
- ...accuracy and wait times. Deploy staff as needed to ensure a positive member experience and to minimize wait times. Become familiar with Medallia platform. Review and respond to all member surveys. Assist members and employees with problems and complaint resolution. Accept...SuggestedWork experience placementWork at office
- ...service agents and assists at the front desk when necessary. # Reviews guest satisfaction results in a timely fashion including Medallia, TripAdvisor, and Google feedback. # Effectively responds to guest feedback and actively seeks out a positive resolution for the...SuggestedWork at officeFlexible hoursNight shift
$82k - $140k
...Senior Financial Analyst Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients...SuggestedTemporary workWork experience placementLocal area$19.6 - $27.99 per hour
...and service recovery Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention Establishes strong...SuggestedHourly pay- ...Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed and in compliance with all local health departments Exemplify guest service on...SuggestedHourly payLocal areaImmediate startFlexible hoursShift workNight shiftWeekend workDay shift
- ...other” F&B cost structure. Foremost, must be able to provide Award-Winning Service by exceeding brand standards be evidence of Medallia scores. Ability to analyze, interpret and act upon statistical information and data on a daily basis. This would include daily...SuggestedDaily paidFull timeTemporary workPart timeAll shiftsShift work
$77k - $82k
...reporting tools highly desirable ~ Prior experience using Customer Experience Management (CXM) tech platforms (e.g., Qualtrics, Medallia, InMoment) highly desirable ~ Ability to manage multiple projects simultaneously while maintaining a strong client service orientation...SuggestedWork experience placementFlexible hours- ...is preferred. * Basic computer skills with proficiency in Microsoft Office required. Knowledge of Marriott Marsha, PMS, GXP and Medallia. . * Must be energetic and maintain a positive attitude. * Must be able to work a flexible schedule including Days, Nights, Weekends...SuggestedFull timeWork at officeRemote workRelocationFlexible hoursShift workNight shift
- ...wear them daily * Maintain labor standards given by the GM * Address guest concerns and ensure that the minimum expected scores on Medallia/Brand QA are met and exceeded whenever possible * Change bed linen and make beds * Remove/Restock used towels * Vacuum carpets...SuggestedFull timeWork experience placementShift workDay shift
$47 per hour
...Responsibilities: Customer Data Exploration & Analysis: * Analyze customer feedback and behavioral data across platforms including Medallia, Tableau, and MicroStrategy * Identify trends, pain points, root causes, and opportunities that impact the customer experience *...SuggestedContract work- ...Positions Requirements Monitor and analyze the guest experience index and regularly check and follow up with guests reviews and Medallia. Responsibilities will also include communication between all departments to ensure quality guest experience. Supervise the...Shift work
$104.94k - $146.92k
...the retail, food service, or hospitality industries. ~ Experience with VoG or Voice of Customer (VoC) programs and tools (e.g., Medallia, Qualtrics, InMoment). ~ Proficiency with analysis tools including Excel, PowerBI, OBIEE, Tableau, Medallia, Qualtrics, or similar...$19 - $21 per hour
...cooperation with GM to manage/process cancellations following procedures in place to retain member Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner Assists GM with bi-weekly payroll to ensure all missed punches...Hourly payLocal areaWorldwide$43 per hour
...meaningful conclusions. Collaborative Spirit: The ability to work effectively with internal vendors and reporting tools (like Medallia) to enhance insights. Partner with Us Working through a recruiter means having a dedicated career advocate. We streamline the...Hourly payPermanent employmentTemporary workWork experience placementShift work$70k - $95k
...weeds/troubleshooting is needed. Top Skills Required: -5+ years of Program/Product Management -Survey Tools (Qualtrics, Medallia, SurveyMonkey, TypeForm) -Stakeholder Research (Surveys, Quant/Qual Analysis, BRDs, Building out KPIs) -CX and Data-Driven Projects...Contract work- ...autonomy: N/A Impact of incumbent's decisions on the organization: Customer Service level could positively or negatively impact Medallia scores for the resort Miss qualifying a tour for sales presentation invitation could result on premium gift budget being spent on...Full timeTemporary workSeasonal workLocal areaWorldwideFlexible hoursShift workDay shift
$30 per hour
...sales, customer service or marketing) delivering premium customer experiences · Experience with VOC data collection tools like NPS, Medallia & SalesForce · Proven execution skills, with experience in project management/milestone tracking, and with a strong ability to...Hourly payFull timeContract workRelocationMonday to FridayShift workDay shift- ...ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.); Language Requirements Good knowledge of the English language is required. Ability to speak additional...Night shift
$75k - $85k
...actively engaging with every customer that comes within 10 foot of the sushi display case and driving positive consumer feedback via Medallia As we grow, this position will need to support all grand opening efforts, site assessments, local permit support, competition...Full timeLocal areaImmediate startLong distance- ...journey map definition, and co-creation workshops Proficiency with UX research tools (e.g., UserZoom/User-Testing, Content-square, Medallia, Pendo) and familiarity with prototyping tools a plus (e.g, Figma, vibe coding platforms) Understanding of human-centered...Remote work
$44k
...are ready and in service by guest check-in time. Regularly review guest feedback provided through the guest experience survey, Medallia, and work with leadership on plans to adjust service delivery if needed. Handle guest cleanliness or housekeeping concerns and...Full timeSummer workSeasonal workWork at officeLocal areaShift work$19.25 per hour
...that all staff have the communication that they require as well as the tools needed to properly do their job. Responds to all Medallia surveys for guests at the property and follows up on any problem alerts. Assists with oversight of lost and found system, vault...Full timeSummer workSeasonal workShift workNight shift$38 per hour
...Basic knowledge of SPSS or other quantitative reporting tools. ~ CXM Platforms: Prior experience with platforms like Qualtrics, Medallia, or InMoment is highly desirable. Core Competencies Organization: Superior attention to detail and a commitment to the...Hourly payPermanent employmentTemporary workWork experience placementRemote workShift work$50 - $54 per hour
...trend analyses and provide meaningful interpretations that support our decisions. Use internal tools and vendor outputs (such as Medallia and Carmichael Lynch report) to integrate and enhance reporting. Present insights to internal partners to help improve customer...Contract workWork at office- ...P&L and can develop department heads financial acumen. • Previous experience with food & beverage management systems including: Medallia, POS, Envision, Birchstreet and Micros. Must be extremely detail oriented with excellent organizational and communications skills...Full timeLive inLocal areaNight shift
Hyatt Hotels
Miami, FL1 day ago
