Average salary: $90,360 /yearly
More stats ...Overview:
As the Director of Medallia Delivery Lead, you will play a key role in leading the digital transformation and ongoing delivery of Medallia, the pioneer and market leader in Experience Management. Your responsibilities will include providing strategy, oversight...
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Permanent employment
Local area
Relocation package
Flexible hours
$40 - $50 per hour
Kforce has a client in Altamonte Springs, FL that is looking for a Medallia Consumer Experience Data Analyst to help with data analysis and partnering with Voice of Consumer, Medallia. This person will need to have basic SQL query knowledge and a background in Customer...
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...requirements
+ Responsible for supporting and independently completing project tasks
+ Assist in configuring and customizing the Medallia platform to align with clients’ feedback collection strategies and objectives.
+ Ensure the accuracy and integrity of data...
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Relocation
Night shift
...to resolve all issues of poor guest service in the most effective manner before guests leave the property
* Ensure satisfactory Medallia (i.e., guest satisfaction survey) scores and take action to correct any deficiencies in all departments in the hotel
Employee Satisfaction...
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Full time
Worldwide
Night shift
...maintenance of rooms and equipment in rooms or public area in a timely manner.
4. Assist with guest satisfaction surveys follow up (Medallia), alert assignment and content follow up.
5. Monitor HotSOS and manage the calls to ensure swift completion and the best guest...
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...Empowers associates to provide excellent customer service.
Strives to improve service performance through direct feedback from Medallia and Member Reviews.
Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations....
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Full time
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Relief
Local area
Immediate start
Outdoor
Shift work
Night shift
...understands them and that they execute said expectations within the proper guidelines.
Provide support and leadership to accomplish our Medallia food quality score
Checks and controls sign-in and sign-out procedures for kitchen staff.
Perform any other job related...
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Worldwide
Flexible hours
...Empowers associates to provide excellent customer service.
* Strives to improve service performance through direct feedback from Medallia and Member Reviews.
* Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations...
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Full time
Temporary work
Relief
Local area
Outdoor
Shift work
...guest special requests.
Assist in resolving guest complaints concerning the Housekeeping department. Investigate and follow-up on Medallia feedback.
Ensure property hiring practices comply with all state and federal regulations. With input from the Director,...
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Full time
Local area
Shift work
All shifts
...expectations and creates an exceptional customer experience.
Leads store team to exceed customer expectations and achieve a high Medallia score .
Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
Ensures...
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...information by assigned dates.
* Conduct ongoing coaching and end-of-year performance reviews for your direct reports.
* Review Medallia survey comments daily and assist in responding to surveys on a timely basis.
* Assist the GM in building an annual operating...
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Work experience placement
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...for all associates.
Responsibilities:
Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines.
To ensure a smooth, efficient...
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...Symptom Checker, Everbridge - Everbridge MediNav, Health Recovery Solutions, Homecare Homebase, IBM - Initiate Healthcare, Luma Health, Medallia, Oracle Cerner, Oracle Cerner - Oracle Ce
Job Details
Starts: 05/06/2024
Assignment Length: 14
Shift: Day
Call Off...
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Temporary work
Shift work
...Operations on regular basis.
•Ensures that resort guest feedback is accurately tracked, monitored and evaluated to ensure high scores in Medallia.
•Maximizes the revenue potential of the approximately 334 guest rooms and suites.
•Creates and maintains guest service...
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Night shift
Weekend work
...within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to Medallia Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis...
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Night shift
...some of the most successful techniques and technologies in the industry. Be a part of a team that has been recognized by Salesforce, Medallia, the Tellys, and more.
Job Details
Andersen Windows is the largest, most respected and most effective window company in...
Hourly pay
Weekly pay
Night shift
Weekend work
...within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to Medallia Scores.
Monitor all V.I.P.'s,special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis...
Relocation bonus
Shift work
Night shift
...cooperation with GM to manage/process cancellations following procedures in place to retain member
Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner
Assists GM with bi-weekly payroll to ensure all missed punches...
Hourly pay
Local area
Worldwide
...communicate and promote the Avtex brand and integrated Customer Experience approach to the market
+ Experience with Qualtrics, Medallia or another VOC platform
+ Experience conducting qualitative and quantitative market research activities
**Working at Avtex**...
Full time
Remote job
...Excel, PowerPoint, Word, Outlook required.
Customer Experience Program experience strongly recommended.
Qualtrics or Medallia experience strongly recommended.
Six Sigma experience strongly recommended.
Salesforce Experience preferred.
Standard...
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Remote job
...entertainment industry.
**Knowledge, Skills and Abilities:**
+ Expert Excel knowledge and skills required.
+ Experience with Tableau, Medallia, Clarabridge preferred.
+ SQL, Microsoft Excel, Data Visualization
+ Excellent verbal and written skills.
+ Knowledgeable in...
Holiday work
Full time
Part time
Local area
...by planning carefully and communicating accurate details in advance to all departments.
Proactively achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been done accurately and being visible during...
Holiday work
Work from home
Flexible hours
...' requests.
Actively listen to and resolve complaints.
Lead on all guest resolutions and follow up as required.
Champion Medallia reports and guest follow up as required for the property
Champion the monthly Guest Experience meeting
Ensure special guests...
Holiday work
Full time
Temporary work
For contractors
Work experience placement
Relief
Outdoor
Flexible hours
...exceptional customer experience.
•Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score .
•L everage s all customer feedback to take appropriate actions and prevent or resolve customer concerns.
•...
Shift work
.... Maintains relationships with local companies and key people to increase ESH visibility within the local market.
Ensures that Medallia scores are within company standards for each hotel. Ensures that all negative surveys are responded to in a timely manner and all...
Temporary work
Local area
Flexible hours
...orderly package log.
Follow-up check of stored packages.
Be familiar with Epitome and GoConcierge systems.
Strive to improve Medallia scores.
Be involved in resolution of as many guests complaints as possible.
Communicate to staff all future business demands...
Shift work
...Readily available to answer phones when needed.
Monitor resort's performance on the company service score platform, such as Medallia, and devising strategies to enhance service levels across various online review platforms like TripAdvisor.
Commitment to upholding...
Daily paid
Holiday work
Local area
Flexible hours
Shift work
Night shift
Weekend work
...consistently involved in member complaint areas and make recommendations for process improvements to address any noted concerns. Review Medallia surveys and ensure branch management is responding to surveys in a timely manner.
Facilitate the change management process...
Work experience placement
...cooperation with GM to manage/process cancellations following procedures in place to retain member
Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner
Assists GM with bi-weekly payroll to ensure all missed punches...
Local area
Worldwide
...some of the most successful techniques and technologies in the industry. Be a part of a team that has been recognized by Salesforce, Medallia, the Tellys, and more.
Job Details
Primary Responsibilities: - Initiate conversations with and negotiate new event...
Hourly pay
Holiday work
Monday to Friday