Job Description

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.

Year Round
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!

Perks & Benefits : Eligible Steamboat Resort employees will receive a Steamboat, Ikon, or Alterra Mountain ski pass for you and eligible dependents, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.

Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees.
Discounted skiing + riding for friends and family of eligible employees.
Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge.
Dining discounts, retail and rental discounts, ski, or snowboard lessons.
Generous discounts on outdoor gear, apparel, rental cars, etc.

Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
401(k) plan with generous company match
Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to six weeks for eligible employees
Free regional bus pass.

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

POSITION SUMMARY

The IT Network Administrator will work closely with the Steamboat's local IT team and with Alterra's Enterprise Network group, with a focus on performing skilled work in the design, installation, configuration, maintenance and optimization of enterprise networks and computer systems, and related equipment. This position is responsible for the day-to-day resort network and telecom operations and will require a sphere of expertise that includes routers, switches, firewalls, copper and fiber infrastructure cabling, and wireless technologies including access points and PtP/PtMP bridging.

The IT Network Administrator (ITNA) will also be responsible for creating and maintaining up-to-date documentation of IP schemes and subnet allocations across multiple Class B networks, physical and logical network diagrams, and other associated documentation in an internal knowledge base. The ITNA shall perform upkeep and ensure accuracy of network monitoring and diagnostic systems, such as bandwidth graphs, netflow, SNMP, and syslog configuration. Prior knowledge and experience troubleshooting across the OSI model, leveraging appropriate tools and utilities to diagnose layer 1 through layer 3 problems, extensive knowledge of DNS and DHCP, and the use and interpretation of packet capture and port scanning utilities.

The ideal candidate will have systems experience beyond the world of pure networking and possess cross-disciplinary Systems Administration and helpdesk experience sufficient to perform skilled server and PC troubleshooting. Furthermore, the position will utilize appropriate terminology when documenting, explaining, or escalating issues both locally or to the Enterprise level. This position will be supporting infrastructure across several locations with many on-mountain restaurants and business locations, and is expected to be able to, with training and support, troubleshoot and support business critical applications and POS hardware as needed.

ESSENTIAL DUTIES

General Responsibilities - This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change

Management, maintenance, installation, and optimization of corporate and enterprise LAN/WAN equipment, consisting of Cisco, Palo Alto, and VMWare vSwitch technologies
Evaluate and isolate network performance issues via network monitoring and analysis, and performance tuning.
Manage firmware updates and security compliance.
Maintain, upgrade, and manage daily operations of Cisco & Avaya telephone systems.
Support and maintain extensive wireless infrastructure to include local WAPs, hotspots and P2P/P2MP links using a variety of Cisco and other hardware.
Support and maintenance of the voice and network physical layers and infrastructure including analog, twisted pair Ethernet, and fiber optic, including installation and termination of cabling through complex environments
Conducts site surveys and meets with other department contacts to plan and coordinate new / upgraded cabling and telecommunications equipment.
Remotely diagnose, troubleshoot, and resolve technical issues related to resort computer networks
Develop and maintain documentation, diagrams, configuration templates, procedure manuals, troubleshooting guidelines, knowledge base articles, and asset inventory information
Architect, research, evaluate, plan, coordinate, and execute solutions related to new projects, upgrades, replacements, or enhancements of the network and related technologies
Maintain and support vendor relationships, procure pricing and technical specifications for equipment and projects
Manage and assist third party contractors on large scale projects
Assist with Systems and Help Desk related functions during high season operations and special events
Provide emergency 7x24 on call support on a rotating schedule.
Follow all company and department safety policies and procedures.
Ability to be a consistent role model for company's Service Excellence standards
Other duties as assigned

REQUIRED QUALIFICATIONS

Minimum of 2 years of previous IT experience with Resort IT experience preferred
Professional experience directly related to Network Administration, Network Engineering, or advanced technical support of IP networking in a corporate/enterprise environment supporting 100+ users
Experience with advanced networking concepts such as switch stacks, VLTs, VLANs, spanning tree, port-channels, QoS/CoS, L2 switching and L3 routing protocols (EIGRP/OSPF/BGP), VSS, multi-tier LAN design models, 802.1x, and 802.11
Experience with physical network infrastructure, with an emphasis on copper and fiber optic Ethernet networks, including installation, termination, and troubleshooting
Experience with PowerShell, Python or similar prefered
Experience working with Microsoft Windows server environments
Experience with VMware preferred
Strong technical skills and ability to troubleshoot problems
Strong abilities to read, create, and interpret technical documents
Strong interpersonal communication skills, oral and written
Ability to prioritize tasks and work independently, while closely collaborating with management on broader IT projects.
Must be passionate about IT and actively seeking to expand knowledge
Experience with PCI and SOX compliance preferred
Employment for this job is contingent upon the successful completion of a background check

EDUCATION REQUIREMENTS

High School diploma or equivalent required
Degree in CS/IS/IT or other related discipline desired; equivalent work experience or combination of education and experience will be considered
Network + or equivalent preferred
Interconnecting Cisco Networking Devices 1 (ICDN1) or equivalent preferred
Interconnecting Cisco Networking Devices 2 (ICDN2) or equivalent preferred

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $67,000 - $93,000 per year

PHYSICAL REQUIREMENTS

Must have ability to clearly read and communicate in English both verbal and written
Must be able to operate and sit at computer workstation for extended periods of time
Must be able to operate a snowmobile and successfully complete annual snowmobile training.
Must be able to ski or ride at an intermediate level to reach all network infrastructure locations on the Mountain
Must have a valid Colorado Driver's License and meet our insurability standards

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.