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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Experience Rep you'll: Serve as the first point of contact for customers via email and phone; Respond promptly and courteously to customer inquiries, concerns, and complaints; Identify...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Health, dental & vision / 401k / PTO - As a Customer Experience Associate you'll: Engage and educate customers on all things The Black Tux, through multiple contact channels, including: phone, chat and...
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...Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As a Customer Experience Associate you'll: Use an online chat platform to talk with Rocket Money's members; Provide excellent customer service, answer questions...
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...Specialist you'll: Drive success through initial customer kickoff and provide a supportive, personalized end-to-end leave of absence experience for customers using a combination of tools to manage, communicate and update all stages of a leave; Act responsively, accurately,...
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[Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications; Assist with daily administrative tasks including call...
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...communications; Process transactions for materials and subscription offerings; Ensure accurate, timely responses and follow-up with customer inquiries; Work closely with other internal teams to ensure seamless transitions throughout the customer journey...Hiring Fast...
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...Each client's life journey is a unique experience, and you will help them navigate protecting that journey from the unexpected.
You will... ...self-discipline, a critical trait for success in a remote work environment.
Embrace the ability to work primarily remotely,...
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...Thoroughly research and find answers to customer inquiries; Learn about the products and systems in order to better understand how things work together; Provide Tier 1 and 2 support for one primary product, adding a secondary product when ready; Show respect for all...
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[Customer Service / Remote] - Anywhere in U.S. / $55K per year / Medical, dental & vision / 401k / Remote worker stipend - As a Member Advocate you'll: Provide accurate and easy-to-understand guidance in the complex world of health insurance and employer benefits across...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll: Act as a liaison between Fanatics Collectibles, Inc. and consumers as a single point of contact to all customer inquiries regarding products, policies...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Identify and separate mail according to procedural guidelines; Perform electronic indexing if necessary; Scan processed documents, verifying quality and content; Box...
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[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As an Administrative Leave Coordinator you'll: Foster collaboration with external administrative counterparts through diverse communication approaches, such as phone calls and emails; ...
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...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast...
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...customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience; Proactively address customers' problems before they arise - turning skeptics into loyal users; Collaborate cross-functionally to...
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[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive compensation / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer...
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[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem...
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...participants with support needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and...
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...basic tasks like ordering supplies, scheduling appointments, and managing referrals; Provide accurate information, address inquiries, and demonstrate exceptional care qualities; Work closely with other teams on technical issues; Document all communication...Hiring Fast...
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