Salary: $20.40 - $24.44 Hourly

Location : 360 Church St SE Salem, OR

Job Type: Fulltime-Career

Job Number: 24-0005 SHA-01

Department: Urban Development Dept

Org: UD Housing Admin

Opening Date: 04/22/2024

Closing Date: 4/29/2024 11:59 PM Pacific

Job Summary

This is a Salem Housing Authority position, which is a separate employer from the City of Salem.

Make an impact:
Are you dedicated to excellent customer service and looking to make a difference in the lives of others? The Salem Housing Authority (SHA) is seeking a motivated Office Assistant to join our team. The Office Assistant will be responsible for clerical work involving customer service and general administrative support.

SHA serves a wide variety of community members through its programs and affordable housing opportunities, providing direct customer service involving public contact, including people who are elderly, people with disabilities, people who are experiencing or have experienced homelessness, or otherwise low-income residents and families. The Office Assistant requires someone that excels in working at a fast-paced housing agency and supporting our mission of assisting low- income residents.

What you will do:
The Office Assistant provides reception desk, telephone support services, and resource information to those seeking housing and social service assistance. This position requires strong computer, communication, and clerical skills and must be able to work independently as well as in a team environment. Bilingual Skills highly preferred.

The successful candidate will work effectively with a diverse group of coworkers and clients and manage multiple projects and a high volume of tasks simultaneously. If you would like to be part of a fast-paced, mission-orientated housing agency - this may be the perfect opportunity for you!

Additional job duties and responsibilities:

Perform a variety of clerical duties involving filing, records, documents and entering information into a computer system or database.
Provides office and administrative support, including answering phones, reviewing, and screening correspondence.
Assists internal and external customers by answering questions and providing information regarding programs, services, policies and procedures.
Maintain complex clerical records and documents, accuracy and attention to detail.
Performs general administrative tasks.
Formatting various types of documents in Microsoft Word, including memos, mail merge, design forms and fields, use of references, font styles, formatting options, bullet points, tables, quick parts, and heading styles.
Create various tools, formulas, and functions in Microsoft Excel, including formatting, spreadsheets, sorting data, macros, using shortcuts, and filters.
Ability to type 35 wpm with 95% accuracy.
Perform other essential duties as assigned.

What can we offer you for all your hard work?

Medical, dental, and vision coverage for you and your family.
Paid vacation and sick time in accordance with City policies.
Competitive pay.
Employer-paid PERS contribution of 6%.
Opportunity for voluntary pre-tax contributions to a 457b account.
Health care and dependent care flexible spending accounts.
Voluntary long-term care.
Employee wellness program.
Employee assistance program.
Position is in office Monday through Friday 7:30 a.m. to 4:30 p.m.

What are the minimum qualifications?

Must pass the pre-employment background check.
Must have an Oregon Driver license and meet the SHA driving standards (depending on area of assignment).
A high school diploma or GED, and two (2) years of experience in general clerical/reception work involving public contact in person and providing administrative support, or any combination of experience and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.

Preferred Qualifications (Not required to apply):

Bilingual proficiency in Spanish (speaking, reading, and writing) preferred.
Other language (Russian, Arabic, Chuukese, Vietnamese, Korean) desired.

What you will bring along:

Excellent customer service and a welcoming and inclusive environment;
Strong interpersonal and communication skills;
Experience working in an office setting;
Communicating in a clear and friendly manner;
Customer service orientation;
Excellent organizational and logistical skills;
Act as a positive role-model for staff members, coworkers and residents;
Demonstrating mature, responsible decision-making.

About us:
Salem Housing Authority's mission is to assist low- and moderate-income families to achieve self-sufficiency through stable housing, economic opportunity, community investment, and coordination with social service providers. This is a great opportunity to help positively impact your community. Come work in a positive and supportive work environment that enforces a safe workplace, has a culture of teamwork and communication, promotes the organizational values of workplace diversity, equity, and inclusion (DEI), and actively promotes an environment respectful of living and working in multicultural society.

The City of Salem is the second largest City in the State of Oregon. Located in the lush Willamette Valley, Salem is the capital city of Oregon with a population over 180,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings.

A full-service City, Salem has eight primary departments:
Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development Department. Several departments also have functional divisions within their department. The city has five labor unions and employs roughly 1,350 talented and dedicated staff members. The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department.

Where can I find out more about the position?
Go to the menu option for Class Specifications and search for Office Assistant HA, I or view by

If you would like to learn more about the Salem Housing Authority, please visit our website at

How can I apply?
The City of Salem and Salem Housing Authority invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.

To apply, click on the green "Apply" button to complete your application. Hiring managers do not have access to view resumes as part of the application review process. Please ensure that the details of your application, including work history, demonstrate how you meet the qualifications for the position.

and submit with your employment application.

Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

You may subscribe for automatic notification of job openings at the City through the - sign up today!

For more information about employment at the City of Salem, please visit our website at

HOUSING AUTHORITY OF THE CITY OF SALEM STATEMENT OF NONDISCRIMINATION
The Housing Authority of Salem does not discriminate against any person due to disability, race, color, religion, sex, source of income , familial status, national origin, actual or perceived sexual orientation, gender identity, marital status and/or domestic partnership in accessing, applying for, or receiving assistance, or in treatment or employment in any of its programs and activities.

The person named below has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Housing and Urban Development's regulations implementing Section 504 (24 CFR, part 8, dated June 2, 1988):

Melanie Fletcher, Assistant Housing Administrator of Operations, Salem Housing Authority, 360 Church Street SE, Salem OR 97301
(503) 587-4815 | compliance@salemhousingor.com | TDD users: Dial 711or.com | TDD users: Dial 711

For benefits information, please go to:

01

What is your highest level of education?We encourage you to include supporting details in your application.

High school graduate or GED
Some college, no degree
Associate's degree
Bachelor's degree
Master's degree
Doctorate's degree
N/A

02

How many years of experience do you have in general clerical/reception work involving customer service, public contact in person and providing administrative support?We encourage you to include supporting details in your application.

No experience
Less than 6 months
6-12 months
1-2 years
More than 2 years

03

SHA serves a wide variety of community members through its programs and affordable housing opportunities, providing direct customer service involving public contact with the elderly, disabled, low-income residents and families. What is your experience working in a diverse population with a variety of community members? We encourage you to include supporting details in your application.

No experience
Yes, I served elderly, disabled, or otherwise low-income residents and families, but this was not the primary function and/or this was only on occasion.
Yes, primary function was to serve elderly, disabled, or otherwise low-income residents and families.

04

What is your typing speed? (Please note this may be tested prior to interviews.)We encourage you to include supporting details in your application.

No experience
Less than 30 WPM
31-40 WPM
41-50 WPM
More than 51 WPM

05

What is your level of proficiency in Microsoft Word? (Please note this may be tested prior to interviews.)We encourage you to include supporting details in your application.

No experience
Beginner: open, modify, print, and save documents.
Intermediate: create tables, change formatting, find and replace functions, and track changes.
Proficient: create and format various types of documents, including memos, mail merge design forms and fields, use of references, font styles, formatting options, bullet points, tables, quick parts, and heading styles.

06

What is your level of proficiency in Microsoft Excel? (Please note this may be tested prior to interviews.)We encourage you to include supporting details in your application.

No experience
Beginner: open, modify, print, and save spreadsheets.
Intermediate: create tables, change formatting, use fill function.
Proficient: create various tools, formulas, and functions, including formatting, spreadsheets, sorting data, macros, using shortcuts, and filters.

07

What is your proficiency level in the Spanish Language? We encourage you to include supporting details in your application.

Speak/read: able to speak and read Spanish only
Fluent: able to speak, read and write Spanish
None of the above

08

What is your proficiency level in other language? (Russian, Arabic, Chuukese, Vietnamese, Korean.)We encourage you to include supporting details in your application.

Speak/read: able to speak and read other language only
Fluent: able to speak, read and write other language
None of the above

Required Question