Average salary: $52,208 /yearly

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  • $80 - $90 per hour

     ...other process-improvement methodology background, experience with IT services operating models (staffing, tiering, escalation, SLAs/OLAs), strong written communication skills. Nice to Have: Prior experience supporting M&A-related IT carve-out, spin-off, or investment... 
    Suggested
    Contract work
    Work at office
    3 days per week
    1 day per week

    Openkyber

    Oklahoma
    9 days ago
  •  ...authoritative governance.Process Design & ITSM Governance: ITIL 4 practice architecture with automation touchpoints, multi-provider SLA/OLA/XLA performance frameworks, and cross-supplier KPI reporting dashboards.Operating Model Transformation: Retained organisation... 
    Suggested
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Oklahoma City, OK
    2 days ago
  • $53 - $55 per hour

     ...standards, policies, and best practices.Monitor and report compliance with Service Level Agreements (SLAs) and Operating Level Agreements (OLAs).Track and report current network loads and utilization.Prepare thresholds, alerts, and exception reports.Report trending and... 
    Suggested
    Hourly pay

    SRI Tech

    Tulsa, OK
    2 days ago
  •  ...brokering a pragmatic synthesis of bothSkills:ITIL Governance & Service Control: ITIL 4 framework design across core practices, SLA/OLA/XLA outcome metrics, and CMDB asset governance for automation and AI.Automation, AIOps & Agentic Ops: AIOps platform strategy (event... 
    Suggested
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Shift work

    Accenture

    Oklahoma City, OK
    4 days ago
  •  ...prior authorization reform.Stand up or transition clients to managed services and extended business office (EBOS) models, including SLA/OLA design, staffing governance, playbook development, and vendor performance management.Support technology enablement across provider IT... 
    Suggested
    Full time
    Live in
    Work at office
    Local area
    Shift work

    Accenture

    Oklahoma City, OK
    4 days ago
  •  ...accountability across hybrid cloud & on-premises, network & and end-user computing services.Ensure consistent achievement of contractual SLAs, OLAs, and KPIs; drive root cause analysis and remediation for chronic underperformance.Oversee the ITIL-aligned service management... 
    Suggested
    Full time
    Contract work
    Work experience placement
    For subcontractor
    Live in
    Work at office
    Local area
    Night shift

    Accenture

    Oklahoma City, OK
    2 days ago
  • $150.4k - $343.6k

     ...governance models, service catalogs, and organizational structures. Shape cross-functional service management frameworks including SLAs/OLAs, performance dashboards, and continuous improvement mechanisms. Sector-Focused Delivery Bring specialized insights tailored to key... 
    Suggested
    Work experience placement
    Summer holiday
    Flexible hours

    EY

    Oklahoma City, OK
    1 day ago
  •  ...and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere to SLAs/KPIs/OLAs Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more... 
    Suggested

    Keylent Inc

    Oklahoma City, OK
    1 day ago
  • $71.3k - $154k

     ...Familiarity with ITIL-aligned service management, workforce management, and performance measurement practices such as SLAs, KPIs, and OLAs within managed services or delivery operations. Experience working within or alongside large Federal contractors or shared-... 
    Suggested
    Contract work
    For contractors
    For subcontractor
    Work at office
    Worldwide

    ASM Research, An Accenture Federal Services Company

    Oklahoma City, OK
    2 days ago