Average salary: $74,857 /yearly
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$127.96k - $185.52k
...utilization logging. Assists in the development and may oversee the Mayo Clinic Platform Technology team’s compliance with SLAs or OLAs in partnership with the implementation/services team. Supports and advises the execution of the Mayo Clinic Platform Technical...SuggestedFull timeRemote workMonday to FridayFlexible hoursWeekend work- ...maturity framework. 3. Include dynamic drilldowns into: a. Incident hygiene (tagging, closure quality, RCA ownership) b. SLA/OLAs/SLIs/SLOd/Error budgets cleanly architected c. Alerting trends and noise correlation d. Capacity/resiliency warnings...SuggestedRemote work
$77.4k - $160.5k
...and communication with business partners and IT service providers to ensure IT adheres to the agreed to Operating Level Agreements (OLAs) and defined Service Level Agreements (SLAs). This role is also responsible for driving the performance of our IT Service Providers...SuggestedPermanent employmentFull timeRemote workShift work$112.82k - $157.96k
...moderately complex scripts using a tool or combination of tools to automate a task or a series of tasks. Develops and complies with SLAs or OLAs. Documents new or modified solutions, installation instructions, and other system-related information. Writes configuration for...SuggestedFull timeRemote workMonday to FridayFlexible hoursWeekend work