Average salary: $52,208 /yearly

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  • $230k - $250k

     ...IT service delivery frameworks and best practices, including ITIL and healthcare-specific standards. Develop and manage SLAs and OLAs to strengthen IT support for hospital operations. Lead IT project intake, prioritization, and governance in support of clinical and... 
    Suggested
    Full time
    Contract work
    Work at office
    Monday to Friday

    Jobleads-US

    Washington DC
    4 days ago
  •  ...automations (forms, workflows). Run daily huddles, assign work during shifts, balance channels (phone, chat, portal, email), monitor SLA/OLA adherence, and escalate risks to the Service Desk Manager. Manage incident triage, prioritization, and escalation; coordinate with... 
    Suggested
    Full time
    Work at office
    Local area
    Remote work
    Shift work
    Weekend work
    Afternoon shift
    2 days per week

    Corus International

    Washington DC
    22 days ago
  •  ...EnterpriseNetwork Engineering & Convergence (ENEC) policies, processes, and procedures for resource management, project management, and adherence to OLA for delivery of ENEC Roadmap projects. This is a long-term contract role that requires experience in policy governance administration... 
    Suggested
    Long term contract
    Work experience placement

    Samprasoft

    Washington DC
    1 day ago
  • $195k - $286k

     ...Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with... 
    Suggested
    Full time
    H1b
    Remote work
    Visa sponsorship
    Work visa
    Flexible hours

    Eli Lilly

    Washington DC
    2 days ago
  •  ...ITSM processes. Ensure data accuracy, consistency, and lineage across key datasets (e.g., CMDB/CIs, services, users, groups, SLAs/OLAs). * Data Analysis: Conduct data analysis on service, ticket, and configuration item (CI) data to support data quality and continual... 
    Suggested
    Full time
    Temporary work
    Immediate start
    Remote work
    Flexible hours

    Marriott

    Bethesda, MD
    2 days ago
  • $154.05k - $278.48k

     ...compute/storage systems and cloud migrations. Ensure compliance with service level agreements (SLAs) and operational level agreements (OLAs); drive continuous improvement. Maintain documentation, SOPs, technical diagrams, and operational knowledge bases. Partner with... 
    Suggested
    Overseas

    Leidos

    Arlington, VA
    3 days ago
  • $151.5k - $346k

     ...Leadership & Service Transition Provide architecture leadership from design through transition into managed operations . Define SLAs, SLOs, OLAs , service catalogs, and automation backlogs. Guide service onboarding, knowledge transfer (KCS), runbook creation, and CMDB... 
    Suggested
    Contract work
    Summer holiday
    Flexible hours

    EY

    McLean, VA
    2 days ago