...with eligibility; process authorizations and Exception Requests
Answer questions regarding authorizations and denials
Meet NTT Call Center Standard Work and performance expectations. This includes, but is not limited to the following:
Successful completion of...
Suggested
Shift work
Weekend work
• Determines queue personnel needs during times of heavy call volume.
• Provides schedules for contact centers to ensure maximum performance.
• Forecasts daily contact and technician availability.
• Monitors incoming queues and ensures technicians are available for...
Suggested
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell...
Suggested
Full time
...technical support for end users. This position participates in the on-call rotation to support platforms after hours and on weekends.... ...of the following: PowerShell, Python 3, Bash
Amenable to work in a night shift schedule and in Pasig for a hybris set-up...
Suggested
Shift work
Night shift
Weekend work
Responsibilities:
Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare... ...needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team...
Suggested
Full time
Part time
Remote job
...knowledge, SOPs and expertise within agreed upon SLAs
Complete scheduled intermediate level maintenance, management and network... ...to determine the effective course of action
Respond to phone calls, chats or self-service customer touchpoints and assist clients...
Suggested
Work experience placement
Remote job
Worldwide
Shift work
Night shift
...these roles you will be responsible for:
Answer incoming phone calls from healthcare providers regarding benefits and eligibility,... ...for this role include:
~ Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time....
Suggested
Shift work
Weekend work
Monday to Friday
...Organizational requirements
Monitor the actual staffing versus the scheduled
Initiates to offer overtime if needed to meet the weekly FTE... ...real-time ACD agent work state reports
Responsible in calling out agents in non-adhering work states
Monitor and sends the...
Suggested
Remote job
...manage issues through multiple forms of inbound requests including calls, e-mails, chat, web forms, or client tracking/ticketing... ...and interpersonal communication skills
~ Flexibility with work schedule
The position described above provides a summary of some...
Suggested
Worldwide
...Store Page or Buy Page
• Participate in meetings or cadence calls with Partners and Partner Managers
• Create and update Partner... ...written and verbal English communication and problem-solving skills
• Willing to work in a night shift schedule and hybrid set up...
Suggested
Shift work
Night shift
...roles you will be responsible for:
• Answer incoming phone calls from healthcare providers regarding benefits and eligibility,... ...Requirements for this role include:
• Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time....
Suggested
Shift work
Weekend work
Monday to Friday
...Insight
· Manage the senior executive leader's calendar and schedule appointments and meetings, based on availability and preference... ...video conferencing and audio
· Answers and screens telephone calls. Arranges conference calls
· Manage and maintain the senior...
Suggested
Fixed term contract
Shift work
Night shift
...Philippines and Asia. Experience with initial public offerings and international investment work experience is advantageous. The role calls for a candidate with a broad business acumen, strong analysis skills, and the ability to influence outcomes. The Chief Investment...
Suggested
Full time
Temporary work
Work experience placement
...Insight
Bachelor’s Degree in Computer Science, IT or related field
Fresh graduate or at least with 1 - 2 years’ experience in a Call Center as Technical Support, Service Desk, IT Helpdesk, or IT/Desktop Support is an advantage
Knowledge or experience on hardware...
Suggested
Local area
Worldwide
Shift work
...Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections. Pre-sales support functions include:...
Suggested
Contract work
Worldwide
Primarily work in a call-center type of work environment.
Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
Ability to work flexible hour/s or flexible shift
Determines requirements and/or root cause of technical issues...
Full time
Remote job
Flexible hours
...to-day network related tickets – both break/fix and maintenance activity (health checks, upgrades, etc.)
Willing to be part of on-call rotation and perform after-hours work as needed
What you’ll need to join Insight
Degree in Computer/Information Science, technical...
Work experience placement
Remote job
Worldwide
...Duties and Responsibilities:
• Approach customers in Government, Data centers/Cloud, Gaming, HPC
• Responsible for outbound cold calls and potential customers, e.g. System integrators, VARs, OEMs
• Qualify opportunities; create target lists for vertical markets
•...
Worldwide
...Offshoring
Type
Privately Held
Founded
2018
Employees
10,001+
Categories
~ Outsourcing
Specialties
telecom
call center
contact center
voice
and ivr
About the Role
The Company is seeking a CISO (Chief Information Security Officer)...
Full time
...the high-level technical design
Identifies project tasks and defines task definitions
Assists in developing technical project schedules, plans, task assignments and time estimates
Attends regular technical team meetings
Provides senior project staff with full...
Worldwide
...codes.
Assist in ad-hoc duties assigned by the local finance team.
Audit Support:
Helps in the preparation of audit schedules and collaborates with auditors during inquiries.
Process Improvement:
Contribute to the improvement and optimization of...
Local area
Remote job
...Strong decision making and analytical abilities
Has a pleasant, patient, and friendly attitude
Willingness to work a flexible schedule and occasional overtime when needed
Possess a strong work ethic and team player mentality
With good computer skills – MS...
Work experience placement
Worldwide
Flexible hours
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities...
Full time
...Tracking System, SAP Success Factors
Assist in background check, drug screen, and new hire paperwork issues
Assist in interview scheduling
Offload what is possible from the recruiters to enable them to fill more roles
What you’ll need to succeed
Previous...
Worldwide
Shift work
...Server, Microsoft Cloud technologies, Microsoft Office Apps, Microsoft Windows 10/11, and networking solutions.
Strive for first call resolution by efficiently and effectively addressing client issues during initial contact.
Troubleshoot and resolve problems related...
Remote job
Holiday work
Permanent employment
Full time
Work experience placement
Work from home
Shift work
Day shift
3 days per week
...Assurance Lab will be required.
Must be comfortable working in both lab and plant setting.
Additional Requirements
~ This schedule will be 7:00AM - 3:30PM
Pay Rate
~$20.00 per hour
~ We are an Equal Opportunity Employer. Employment decisions are...
Hourly pay
Full time
Contract work
Temporary work
...workforce process improvements. The Workforce Coordinator is responsible for a team composed on Real-Time Analysts, Workforce Analysts, Schedulers, and Reporting Analysts. The Workforce Coordinator reports to and works in collaboration with the Workforce Manager in ensuring...
Remote job
...and wind projects. The successful candidate will be responsible for collaborating with cross-functional teams to establish project schedules, budgets, and performance metrics, as well as conducting cost estimation and analysis to ensure projects are delivered within...
Full time
...secured and optimized systems infrastructure of the Group
Monitor the NT Server Event Log, NT Server Hardware and also the scheduled backup software
Proactively manage and maintain the Active Directory structure, DNS, Web, SQL, Anti-Virus, File server services...
Remote job
...with querying and analytical tools such as SQL, Power BI, Tableau, or other data modeling tools.
~ Amenable to work on night shift schedule and hybrid set up
The position described above provides a summary of some the job duties required and what it would be like...
Worldwide
Shift work
Night shift